HeartlandHealth Toa Payoh Lor 4 ✓ ACRA Verified
About HeartlandHealth Toa Payoh Lor 4
About HeartlandHealth Toa Payoh Lor 4
HeartlandHealth Toa Payoh Lor 4 is a general practice clinic located at 66 Lorong 4 Toa Payoh, #01-315, serving the surrounding HDB estate and wider Toa Payoh area. The clinic is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It holds a 3.4 out of 5 rating across 38 Google reviews — a moderate sample that provides some directional signal, though individual experiences vary. No ACRA registration or regulatory licences have been confirmed in the listing data at this time.
For a first visit, patients typically walk in or call ahead to check queue times. A GP consultation covers acute conditions (fever, upper respiratory tract infections, gastroenteritis, skin rashes), chronic disease management under the Chronic Disease Management Programme (CDMP) for conditions such as hypertension, diabetes, and lipid disorders, and referrals to specialist outpatient clinics where further investigation is needed. MediSave can be used for CDMP-eligible conditions up to the S$700 annual withdrawal limit. Patients with Integrated Shield Plans should note that private GP visits are generally not covered under IP inpatient riders; however, CDMP claims and selected outpatient panels may apply depending on the insurer.
To arrange a visit, contact the clinic directly via WhatsApp, phone, or the online enquiry form to check current opening hours and queue availability before heading down.
Listing data is incomplete — contact HeartlandHealth Toa Payoh Lor 4 directly to confirm details.
Services Offered
Is HeartlandHealth Toa Payoh Lor 4 legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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3.4/5 from 38 Google reviewsModerate sample size — individual experiences vary; read recent reviews carefully.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 3.4 (38 reviews)
Vincent Cheng
★★★★★
Our family doctor. Doctor Lee has been professional and top customer service to my family over the years. Friendly, easy to talk to, knowledge. Thanks from Kyle and his Daddy & Mummy
Linda Look
★★★★★
Went for covid vaccination with my husband yesterday night and first time met Dr Lee. Very friendly and humble doctor. We didn't feel any pain at all during the vaccination. The counter staff on duty was also very nice and polite. She even wore a smile to greet us. Thank you so much.
Anna Yap
★☆☆☆☆
"I had a very unpleasant experience at the toa payoh branch clinic. Before heading there, I called to confirm did the clinic offer oxygen treatment for my father-in-law's asthma attack and was told the consultation fee would be $55 if we arrived before 10 pm and $100 if after. So we quickly made our way there without any hesitation, i still called the clinic to register first and direction at 9:40pm, as it's urgent as my father in law was breathless, the nurse told as it alright to register when reach. Arriving at 9:58 pm, but all the 3 to 4 nurses seemed busy with cleaning and ignored our calling and ask me to wait, finally we registered at 10:01 pm, we were told we'd have to pay the $100 fee and doctor will arrive 10 :20 pm only , i was upset and explained we were there before 10 pm, but the staff wasn't receptive. Instead, they suggested we visit a nearby others 24-hour clinic or A&E if we can't wait or don't agreed to the price. If I'd known we'd be charged the higher fee, I wouldn't have rushed my father-in-law, who was struggling with asthma instead of going to A&E straight. The clinic's response seemed unkind and irresponsible. They should review their processes and consider patients' needs. A simple check of the CCTV footage would have shown our arrival time and that no one was attending to patients at the counter." Leaving us with no choice to settle for the more costly consultation fee and no customer service at all. Ended we paid for $229 for all consultation + treatment and still need to rush to A&E for treatment. Only compliment to the night shift Dr Tan who was very patient , carefully examined my dad and made suggestions for us.
Tan Eehan
★★☆☆☆
Heard and read decent reviews abt resident dr lee. Brought my elderly mom and helper to see the doc as they were both down with fever. Dr Lee was not present and Unfortunately it was via teleconsult. Our experience was unpleasant as dr Kong was impatient and rude towards elderly. Given that it’s teleconsult, it’s inevitable that there may be audio lag and the parties may talk cross each other. Doc did not show any understanding or patience towards elderly patient. And even call my mom out when she didn’t answer his questions accurately. For my helper, the tele consultation was done in less than 1 min. The nurse/ clinic manager was much nicer and patient. Nonetheless, This will be our first and last visit to this clinic.
Limfamily
★★★★★
Didn’t know we have such a great/friendly/helpful Doctor Lee C S in our Toa Payoh neighborhood that work longer hours until I interacted with him tonight. Will be my preferred choice heartland clinic for future needs. 👍🏼💖👍🏼
HeartlandHealth Toa Payoh Lor 4 vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how HeartlandHealth Toa Payoh Lor 4 stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| HeartlandHealth Toa Payoh Lor 4 (this page) | ⭐ 3.4 | 38 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does HeartlandHealth Toa Payoh Lor 4 charge?›
GP consultations at private and community clinics in Singapore typically run S$25–60 per visit, with additional charges for investigations (blood tests S$20–80, urine tests S$10–30), prescribed medications, and medical certificates. The clinic displays a '$$' price indicator, suggesting mid-range pricing for the area. For Singapore Citizens and PRs enrolled in the Community Health Assist Scheme (CHAS), subsidised rates apply at participating GP clinics — confirm with the clinic whether they are a CHAS-enrolled panel before your visit, as this can reduce the consultation fee to S$0–19.50 for Blue/Orange cardholders or S$23.50–28.50 for Pioneer and Merdeka Generation cardholders, depending on the condition. MediSave can be used for CDMP-eligible chronic conditions up to S$700 per year. Ask the clinic for a fee breakdown before treatment. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is HeartlandHealth Toa Payoh Lor 4 MOH-licensed and how do I verify the doctor?›
No MOH Healthcare Services Licence or Singapore Medical Council (SMC) registration has been confirmed in the current listing data for HeartlandHealth Toa Payoh Lor 4. Every legitimate clinic premises must hold an MOH Healthcare Services Licence under the Healthcare Services Act, and every practising doctor must appear on the SMC public register at smc.gov.sg — both should be verifiable before booking. You can search the MOH licensee directory by clinic name and the SMC register by doctor name to confirm registration status and specialist accreditation. If the clinic is a CHAS panel provider, it will also appear on the MOH CHAS clinic finder, which is an additional confirmation of basic regulatory standing. Given that no licences have been confirmed in this listing, contact the clinic directly to request the MOH licence number and the consulting doctor's SMC registration number before your appointment.
How do I use MediSave or insurance at HeartlandHealth Toa Payoh Lor 4?›
MediSave can be used at GP clinics for CDMP-listed chronic conditions — hypertension, diabetes, lipid disorders, stroke, asthma, COPD, selected mental health conditions, and others — up to the S$700 annual outpatient withdrawal limit. Confirm with the clinic at registration that your condition is CDMP-listed and that the clinic is an approved MediSave-accredited provider before assuming the deduction will go through. Integrated Shield Plans (IPs) layered on MediShield Life generally do not cover standard GP outpatient visits; coverage kicks in for inpatient admissions, day surgery, and in some plans selected specialist outpatient referrals. If you are being referred onward to a specialist or a public hospital specialist outpatient clinic, a GP referral letter can reduce the specialist consultation fee under the subsidised SOC pathway for Singapore Citizens. For any planned procedure or investigation, request an itemised cost estimate from the clinic that separates the MediSave-claimable portion, any insurance-eligible component, and the out-of-pocket balance before proceeding.