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HelperGo ✓ ACRA Verified

Childcare
★★★☆☆ 3.3 10 Google reviews
💰 From S$15/hr 📞 Call for availability

About HelperGo

1,500+ registered professional caregivers. 24/7 booking, transparent pricing.

Homeowners contacting HelperGo typically ask about Nanny / Babysitter. The team positions itself as a working childcare outfit rather than a generalist, so you can expect questions about scope, access, and timing before a quote is confirmed.

HelperGo covers all of Singapore, which is useful if you live in a less-central estate or need a provider that can follow a recurring job to different addresses. The business is KakiList-verified, meaning a real person has confirmed the operating details and contact channel. Google reviewers currently give HelperGo an average of 3.3/5 across 10 reviews, which is a reasonable signal of consistency for a childcare provider.

For a realistic quote from HelperGo, send a brief description of the work on WhatsApp — include your area, property type, and when you'd like the job done. Because KakiList doesn't sit between you and the provider, quotes tend to come back quickly and without boilerplate upselling.

Services Offered

Nanny / Babysitter

Is HelperGo legit?

Likely yes — HelperGo has some trust signals, but always confirm the quote in writing before making payment.
  • Verified by KakiList
    We cross-check listed businesses against Singapore's official ACRA registry before marking them as verified.
  • 3.3/5 from 10 Google reviews
    Google reviews are harder to fake than testimonials on a provider's own website because each reviewer has an auditable Google account.
  • 📍
    Operating islandwide
    A provider listing specific coverage zones is more credible than a vague "all of Singapore" claim, because it implies real scheduling and logistics.

What reviewers say about HelperGo

Summary based on 10 Google reviews.

HelperGo experiences significant inconsistency in service delivery and reliability. Positive experiences highlight helpers arriving promptly and performing thorough work without supervision, while negative reviews report no-shows (4 out of 10 sessions missed), shoddy cleaning leaving water hazards, and unresponsive customer service with unrefunded payments. The company's ability to fulfill bookings and respond to customer concerns remains a serious concern despite occasional quality assignments.

Google Reviews ⭐ 3.3 (10 reviews)

Miny Mickymouse ★★★★★
5 years ago

Jenny was very helpful in assisting me in booking for a cleaning team for my move-out cleaning despite a very short notice given.The team that showed up was friendly and hard-working. They are knowledgeable and experienced.Definitely will engage Helpergo and hopefully the same team will be assigned.

Janet Chee ★☆☆☆☆
5 years ago

HELPER NO GO - Engaged helper through HelperGo to clean my 80 y/o mum’s place once a week. I had to book a minimum of 10 sessions. The helper only showed up for 4 out of the 10 sessions, and not always on time. My mum’s feedback was that the helper was very slapdash when cleaning and left pools of water on the living room floor after mopping which is obviously hazardous to an elderly person. I made several calls and sent SMS and WhatsApp messages to the company but never got the courtesy of a reply. I sent a message to let them know that I will not be renewing the recurring service and the company charged me $50 for cancelling. They were definitely responsive in that respect! Save yourself the negative experience!

Noyzy Kan ★★★★★
5 years ago

Helper Wanita arrived promptly on time and was very efficient and detailed with her cleaning. She is professional and don't have my guidance and she even did more than what was required. I’m glad that I engaged her to clean my place before CNY

Pushpa Bhallamudi ★☆☆☆☆
6 years ago

This company does not even deserve a single star. I used HelperGo to hire onetime cooking helper. I was charged for the service but the helper never came. Since then I have tried to contact HelperGo by calling/WhatsApp /email but no response from them. They have not even refunded my money. So be beware of this service and try something else.

Perfume Barbies ★★★★☆
5 years ago

We booked for a one time babysitting service and surprisingly the nanny, Jeanie, who was assigned to us, is experienced enough and able to manage our daughter well when we went out for dinner even this is her first time.

✍️ Write a Review on Google

HelperGo vs other providers in Singapore

Side-by-side with the next three highest-rated nanny / babysitter providers on KakiList, so you can see how HelperGo stacks up at a glance.

Provider Google Rating Reviews Years Verified
HelperGo (this page) ⭐ 3.3 10
Flegen Lactation ⭐ 5.0 539
Sleep Supernanny ⭐ 5.0 113
Blooming Births ⭐ 5.0 106

Frequently Asked Questions

How do I contact HelperGo?

Use the contact details listed on this page to reach HelperGo. When a phone number or website is provided, those are the quickest ways to get in touch and confirm availability.

Which areas in Singapore does HelperGo serve?

HelperGo provides islandwide coverage, which means they accept jobs across all regions of Singapore — HDB, condo, and landed properties included. Always confirm travel charges upfront if your location is far from their usual base.

How much does Nanny / Babysitter from HelperGo cost?

Typical Nanny / Babysitter jobs in Singapore start from S$15/hr, but the final price depends on the scope of work, property type, and how urgent the job is. HelperGo will usually ask for a few details (photos, location, preferred time) before quoting a firm figure — this avoids surprise charges on the day.

Is HelperGo a verified business?

Yes — HelperGo is verified by KakiList. We check each listed business against public Singapore business records before it appears as verified on the site.

How quickly can HelperGo start a job?

Response and booking timelines depend on current demand and job complexity. For urgent work, call rather than email — it's the fastest way to get a confirmation and a time slot.

Alternatives to HelperGo in Singapore

If HelperGo isn't the right fit, these are other nanny / babysitter providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.

Flegen Lactation
Nanny / Babysitter
⭐ 5.0 (539 reviews)
📍 Islandwide
Sleep Supernanny
Nanny / Babysitter
⭐ 5.0 (113 reviews)
📍 Islandwide
Blooming Births
Nanny / Babysitter
⭐ 5.0 (106 reviews)
📍 Islandwide
Best Housekeeper
Nanny / Babysitter
⭐ 5.0 (85 reviews)
📍 Islandwide
Gentle Beginnings Doula
Nanny / Babysitter
⭐ 5.0 (63 reviews)
📍 Islandwide
Tender Loving Milk
Nanny / Babysitter
⭐ 5.0 (57 reviews)
📍 Islandwide
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