About Helpling
Helpling is an eldercare provider offering elderly caregiver services across Singapore, operating from its office at 179B Telok Ayer Street. The provider is KakiList-verified and ACRA-registered. No Google reviews are currently available, so independent rating data cannot be cited at this time. Pricing is positioned in the mid-range ($$), though specific hourly or package rates have not been disclosed.
Families considering Helpling should begin with a care assessment covering the elder's mobility, medical conditions, and daily living needs. Key decisions include whether visit-based care or a live-in arrangement is more appropriate, how many hours of support are required each day, and whether the scope covers personal care, companionship, medication reminders, or clinical tasks. It is worth confirming which family members are involved in the decision, as eldercare arrangements often require alignment across multiple stakeholders. A trial period is advisable before committing to a long-term arrangement.
To take the next step, contact Helpling via phone or the enquiry form to request a care assessment and discuss the specific needs of your family member.
Insist on a trial period and put the care plan, hours, and rate in writing.
Side-by-side with the next three highest-rated elderly caregivers providers on KakiList, so you can see how Helpling stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Helpling (this page) | — | — | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| Curanobis | ⭐ 5.0 | 188 | — | ✓ |
| CareConnect SG | ⭐ 5.0 | 187 | — | ✓ |
Helpling has not published specific rates, but eldercare pricing in Singapore typically follows these structures: visit-based care runs from S$20–35 per hour depending on the scope and provider type, while live-in caregiver arrangements involve a monthly salary component, agency placement fee, and mandatory insurance. Public holiday surcharges are common, and additional costs may apply for clinical tasks such as wound care or tube feeding. Confirm all costs in writing before engagement, including whether the hourly rate is all-inclusive or whether transport, meals, or consumables are billed separately. See the full eldercare cost guide for Singapore →
Helpling's listing describes elderly caregiver services but does not specify whether live-in or visit-based arrangements — or both — are available. Visit-based care typically involves scheduled hours each day for personal care, companionship, or light medical assistance. Live-in arrangements involve the caregiver residing in the home and are better suited to elders with higher dependency needs or families who need overnight cover. Contact Helpling directly to clarify which models are offered, what the scope of care covers, and what the replacement policy is if the assigned caregiver is unavailable or proves to be a poor fit. A trial period before a long-term commitment is strongly advisable.
Helpling's listing does not include details of caregiver certification, clinical training, or insurance coverage. For eldercare providers in Singapore, relevant credentials include nursing certificates, dementia care training (such as the Dementia Singapore caregiver programme), and first-aid certification. AIC (Agency for Integrated Care) or MOH registration is relevant where clinical home care services are involved. Before committing, ask Helpling to confirm the training background of the caregiver assigned to your family member, whether the arrangement is covered by public liability or worker injury insurance, and how incidents or complaints are handled. If dementia care or medical procedures are required, confirm that the caregiver holds the appropriate qualifications.
If Helpling isn't the right fit, these are other elderly caregivers providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.