Incontact Counselling & Training ✓ ACRA Verified
About Incontact Counselling & Training
About Incontact Counselling & Training
Incontact Counselling & Training is a counselling practice based at 7 Maxwell Road, Annexe B MND Complex, serving clients islandwide. The listing has been verified by KakiList, and the practice holds a 5/5 rating across 67 Google reviews — a reasonably robust sample that carries meaningful weight. No ACRA registration has been confirmed for this listing.
Clients typically begin with an initial consultation to discuss their presenting concerns, personal goals, and background. Counselling services may span individual, couples, family, or group formats depending on the practice's offering — it is worth confirming session type, frequency, and whether the counsellor's approach (cognitive-behavioural, person-centred, psychodynamic, or solution-focused) suits your situation. Enquire about session length, whether packages or single sessions are available, and the cancellation and rescheduling policy before committing. Reaching out via WhatsApp, phone, or the online form are all available contact routes.
To take the next step, contact Incontact Counselling & Training directly through WhatsApp or the enquiry form to arrange an initial consultation, confirm the counsellor's credentials, and ask about fee structure and availability.
Services Offered
Is Incontact Counselling & Training legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
5/5 from 67 Google reviewsModerate sample size — rating carries reasonable weight.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 5 (67 reviews)
Asa .L
★★★★★
I was having a really tough time when I started my counselling journey with Jayne, and she's been wonderful. She's a great listener, empathetic and super patient. She has provided so much insight into how to manage my thought patterns, which has been instrumental in helping me slowly get back on my feet. She has a way of bringing so much lightness and humour to our sessions that it always feels like I'm chatting with a friend over coffee. If anyone is looking for a counsellor who exudes warmth and is highly experienced, I would recommend Jayne!
Priya Biswas
★★★★★
I see Jayne Street at Incontact and working with her over the last few months feels like speaking to a friend who also has a deep understanding of different therapeutic approaches. She really takes the time to tailor how she works to what I need at the time, and it always comes from a place of genuine care. I leave every session feeling heard, lighter, more grounded and supported. As someone who spent quite a bit of time searching for the right therapist, I feel very grateful to have found her :)
A.W.
★★★★★
I am very grateful for the support and guidance I've received from Jayne Street, who I've been seeing for 5 months. I've faced several issues recently (relationship, parenting, self-doubt, childhood trauma, etc). She has helped me observe my challenges deeper, reframe my thoughts, and slowly heal through positivity, curiosity, and kindness. She continues to offer insights and suggestions that gave me a healthier perspective. Our sessions have truly made a positive impact on my life, and I would highly recommend her! ♥️
Shannie
★★★★★
I have been seeing Jayne Street for almost a year now. I came in with corporate burnout & anxiety issues but Jayne has been able to work with me on a myriad of issues since then which have drastically improved my overall mental well being. Jayne is very thoughtful, patient, calm and always goes above & beyond to ensure that you are fully understood and that all your concerns are addressed. I’m so grateful to have Jayne in my life! ❤️
N K
★★★★★
I found Jayne shortly after I had a stillbirth. Even though I knew that I wanted to heal and not lose what I have because of what I had lost, I did not know how to navigate through my grief. Jayne has helped and continues to help me do this, by guiding me to fully acknowledge the impact of the loss in every aspect of my life and also to find the gifts from our baby, the glimmers of hope, growth and joy amidst it all. I truly believe seeking counselling and meeting Jayne has been one of the main reasons I am able to move forward with purpose. Thank you, Jayne.
Incontact Counselling & Training vs other providers in Singapore
Side-by-side with the next three highest-rated counselling providers on KakiList, so you can see how Incontact Counselling & Training stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Incontact Counselling & Training (this page) | ⭐ 5.0 | 67 | — | ✓ |
| Mind Mojo Hypnotherapy | ⭐ 5.0 | 117 | — | ✓ |
| MindEase | ⭐ 5.0 | 117 | — | ✓ |
| Bloom Child Psychology | ⭐ 5.0 | 91 | — | ✓ |
Frequently Asked Questions
How much does Incontact Counselling & Training charge per session?›
Counselling fees in Singapore typically range from S$80–180 per 50-minute session for private practice counsellors, and S$150–350 per session for psychologists or psychiatrists in a clinical setting. Incontact Counselling & Training has not published a specific per-session rate on this listing, so contact them directly to confirm current fees. Ask whether a per-session rate or a prepaid package applies, whether an initial consultation carries a different fee, and whether there is a no-show or late-cancellation charge. Some counselling practices also accept CHAS subsidies or employee assistance programme (EAP) referrals, so it is worth checking if either applies to you. See the full counselling cost guide for Singapore →
Do I need a referral or assessment first?›
Most private counselling practices, including those offering individual and couples work, accept self-referrals — you do not need a GP letter to book. However, if you intend to claim from an insurance policy or employee assistance programme, a referral letter may be required by your insurer. Expect the first session to include an intake conversation covering your presenting concerns, mental health history, and goals. Some counsellors send a short intake form before the first appointment. If your situation involves complex clinical diagnoses such as major depressive disorder, bipolar disorder, or psychosis, a psychiatrist assessment may run alongside or precede counselling. Confirm at the point of enquiry whether the counsellor works with your specific concern or refers out for clinical-level presentations.
Is the practitioner licensed?›
In Singapore, counsellors are not yet subject to statutory licensing in the way doctors or physiotherapists are — there is no single mandatory register. The key voluntary credentialling bodies are the Singapore Association for Counselling (SAC), which confers the Registered Counsellor (RC) designation, and the Singapore Psychological Society (SPS) for registered psychologists. Clinical psychologists may also hold registration with the Allied Health Professions Council (AHPC) under the Psychologist register introduced in 2023. Before booking, ask Incontact Counselling & Training for the named counsellor's qualifications, the professional body they are registered with, and the registration number so you can verify it on the relevant body's public directory. A master's-level qualification in counselling or psychology, combined with SAC or AHPC registration, is the standard trust signal to look for. Confirm the practitioner's licence number on the relevant board's public register before treatment.