Jurong Community Hospital ✓ ACRA Verified
About Jurong Community Hospital
About Jurong Community Hospital
Jurong Community Hospital is a nursing home and community care facility located at 1 Jurong East Street 21, serving patients islandwide. It is verified by KakiList, though no ACRA registration has been confirmed and no regulatory licences appear on the listing. Its Google rating stands at 3.3 out of 5 across 67 reviews — a moderate sample that warrants careful consideration before making a placement decision. Pricing is indicated at a moderate tier ($$), though specific fee structures are not published and should be confirmed directly with the facility.
Families considering Jurong Community Hospital for an elderly relative would typically begin with a care assessment to establish the resident's mobility, medical, and personal care requirements. It is important to clarify whether the facility supports step-down care following an acute hospital stay, long-term residential nursing, or both, and to confirm the level of medical and nursing supervision provided around the clock. Families should discuss the resident-to-staff ratio, availability of allied health services such as physiotherapy and occupational therapy, and the process for managing medical escalations. Given that nursing home placement is a significant decision involving multiple family members, an in-person tour is strongly advisable before committing.
To begin the enquiry process, contact Jurong Community Hospital directly by phone or through the online form to discuss current availability, the care assessment process, and applicable fees and subsidies.
Services Offered
Is Jurong Community Hospital legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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3.3/5 from 67 Google reviewsModerate sample size — note the below-average rating and read recent reviews carefully before making a placement decision.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 3.3 (67 reviews)
EZap T
★☆☆☆☆
My Dad was transferred to JCH for 2 weeks rehabilitation from NTF Tower B. We had a pleasant experience last Aug in JCH. However this recent admission was bad. My Dad told me most of the time, when he requested assistance to go toilet, the 1st reply from the nurses was always “Wait”. And came to him slowly. Got once, waited for so long till it was even too late to go toilet. Nurse told my Dad please don’t complain. Probably forgotten. I visited my Dad daily. Some days more nurses but most of the time not. One occasion, one nurse had to manage both sides (each side 6 beds) during dinner. And 3 patients including my Dad need to go toilet. My Dad couldn’t wait after waiting for a while, nurse asked me to help to jaga my Dad. Once, a nurse assisted my Dad to sit wheelchair, my Dad accidentally sat on the catheter tube. This nurse naturally let out an irritated sound. I was there with my son. Both of us heard. I was shocked. Another thing I want to highlight is there are some PT nurses (?) (Those wearing white T & black pants), only one is helpful and friendly and can feel her passion while other 2 seem like no empathy and compassion and lousy attitude. Please, show real passion & empathy if want to be in healthcare.
Seng Kwang
★☆☆☆☆
Gave a 1 star due to 2 incidents that involved nurse Cheung in C5. C5 is a ward meant for the elderly. Called the hospital feedback line about this nurse. Cheung has been very rude and negligent. She yanked the blood pressure monitor cuff off my mom’s arm so hard that the Velcro strip cut into my mom that she yelled in pain. The nurse did not even apologise to my mother until I asked her why she did that. She then nonchalantly said sorry. I asked if she had anything against us and she said the first day (3 days ago) when she was stationed at this section, my mom did not smile at her. I was appalled that she actually expects patients to smile at her to get proper treatment??? On another occasion (3 days ago), there was a change in diet ordered by the speech therapist regarding my mom’s meal and due to this change the meal came 2 hours late. Cheung told me off, saying that it was because my mom ordered Chinese food while my helper (companion) ordered Malay/Indian meal and it is the hospital rule that both patient and helper must order the same type of meal. My helper is an Indonesian who only takes halal food. Why does Cheung expect her to eat Chinese food (there is pork in the meals sometime) and said it’s the hospital rule?? This Cheung should not even qualify as a nurse, especially not for taking care of elderly who are unwell in a hospital!
Liza Salleh
★☆☆☆☆
Poor Attitude and Lack of Empathy - I had a terrible experience with the nursing staff at JCH (Kristina C10) while warded after leg surgery. Bad nurse.. lack of professionalism, poor interpersonal skills!
Goh Steven
★☆☆☆☆
Should be aptly renamed Jurong Confusion Hospital. Poor signage. All arrows seen to point upwards. My first visit and it was traumatic. Took me an half hour just to find Tower C.
Shamnat Kamaludin
★★★★★
Well maintained. Lots of friendly staff. Signboards to guide us to the right location. Clean place.
Jurong Community Hospital vs other providers in Singapore
Side-by-side with the next three highest-rated nursing homes providers on KakiList, so you can see how Jurong Community Hospital stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Jurong Community Hospital (this page) | ⭐ 3.3 | 67 | — | ✓ |
| Blue Lotus Wellbeing | ⭐ 5.0 | 18 | — | ✓ |
| Mintygreen Wellness | ⭐ 5.0 | 9 | — | ✓ |
| PCF Sparkle Care | ⭐ 5.0 | 3 | — | ✓ |
Frequently Asked Questions
How much does Jurong Community Hospital charge?›
Nursing home fees in Singapore vary considerably based on ward type (A, B1, B2, C), level of nursing care required, and the resident's citizenship status. Government-restructured community hospitals and nursing homes typically charge S$1,200–3,500 per month for subsidised B2/C wards before means-testing, and S$3,500–8,000+ per month for A/B1 or unsubsidised placements. These figures do not include optional extras such as incontinence supplies, specialist outpatient appointments, or transport for medical follow-ups. Public holiday surcharges and allied health therapy sessions may also be billed separately. Jurong Community Hospital has not published a detailed fee schedule on this listing, so you will need to contact the admissions team directly for current rates. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Jurong Community Hospital offer?›
Jurong Community Hospital operates as a residential nursing facility, meaning care is provided on a full-time, live-in basis rather than through scheduled home visits. Residents are admitted for step-down care following an acute hospital stay or for longer-term residential nursing, depending on their clinical profile and care needs. Families should clarify the scope of nursing and medical supervision provided, particularly for residents with complex conditions such as dementia, stroke rehabilitation needs, or advanced frailty. A trial or short-term respite admission may be available — confirm this directly with the admissions team, along with the replacement or discharge process if the care arrangement proves unsuitable.
Is the care team trained and insured?›
No regulatory licences are listed for Jurong Community Hospital on this directory. As a community hospital, it would ordinarily be required to hold registration with the Ministry of Health (MOH) under the Private Hospitals and Medical Clinics Act or be operated as a restructured public institution — families should verify this directly with MOH or the hospital's admissions office before proceeding. Families should ask specifically about nursing staff qualifications (enrolled nurse, registered nurse, advanced practice nurse), the availability of allied health professionals (physiotherapists, occupational therapists, speech therapists), and whether the facility carries appropriate professional indemnity and public liability coverage. Listing data is incomplete — contact Jurong Community Hospital directly to confirm details.