About Lentor Ambulance
Lentor Ambulance is a medical escort service based in Singapore, operating islandwide from its base at 51 Lentor Avenue. The listing is KakiList-verified and ACRA-registered, and it holds a Google rating of 4.5 from 70 reviews — a moderate sample that provides a reasonable signal of service quality. Pricing is indicated at a mid-range level ($$), though specific rates were not provided for this listing.
Families arranging medical escort services typically need to communicate the patient's mobility level, medical condition, and any equipment requirements (such as a wheelchair, stretcher, or oxygen support) when making an enquiry. It is important to confirm whether the service covers non-emergency transfers between hospitals, specialist clinics, or dialysis centres, as well as whether a trained medic or nurse accompanies the patient during transit. Booking lead time and availability for recurring appointments — such as regular dialysis runs — are also worth clarifying upfront, as is the protocol for managing a deterioration in the patient's condition during transfer.
To arrange a booking or obtain a quote, contact Lentor Ambulance directly by phone or through the enquiry form on their listing, providing the patient's pickup and destination addresses, transfer date and time, and any relevant medical or mobility information.
Insist on a trial period and put the care plan, hours, and rate in writing.
Thank you for the excellent service rendered to my father for his discharge from NCID TTSH on 30 Sep 2025. The team who assisted with the transfer were professional, arrived at the hospital early as they saw rain clouds forming. Really very grateful to the team. Well deserving of 5 stars.
Very efficient and experienced attendees . Am very pleased and would highly recomend this ambulance service . Very proffessional in fetching and bringing back patient despite having to climb 20 steps with their stretcher We followed in a #grab.
My 90 years old dad was given a bed by the hospital and I contacted Lentor Ambulance. The customer service was very helpful and arranged a pickup to the hospital within 4 hours from my call. The ambulance staff was very professional and they handled my dad with great care and compassion. Thank you, Lentor Ambulance for a job well done.
The team from Lentor Ambulance services have delighted and surprised me with high quality attitude. Professional and caring towards elderly. Deserved my thumbs-up for their utmost attention as they made it a point to ensure all well-taken care of. Truly one of the best in this medical industry.
My mother was discharged from YCH on 7 Aug 2024. I arranged for Lentor Ambulance to send her back home.The whole experience was great starting from making the reservation. The caller was clear and reservation was simple through just a phone call. Transport fee was the cheapest from the various ambulance services which I had checked. The medical team was on time and was gentle during transferring mum to the bed. I would definitely recommend Lentor Ambulance service to others in need.
Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how Lentor Ambulance stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Lentor Ambulance (this page) | ⭐ 4.5 | 70 | — | ✓ |
| Medical Assistance 4U | ⭐ 5.0 | 338 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| EZ Ryde Wheelchair Transport | ⭐ 5.0 | 20 | — | ✓ |
Lentor Ambulance does not publish a fixed rate schedule on its listing, and pricing for medical escort services in Singapore varies depending on the level of care required, the distance of the transfer, and whether a stretcher, wheelchair, or medical equipment is needed. Typical market rates for non-emergency medical transport in Singapore range from around S$80–200 per trip for a basic escort, with higher charges for stretcher transfers, standby at the destination, or the presence of a qualified medic or nurse. Confirm whether the quoted rate covers waiting time at the clinic or hospital, any surcharges for off-peak hours or public holidays, and whether GST applies. Request a written confirmation of the total cost before the transfer takes place. See the full eldercare cost guide for Singapore →
Lentor Ambulance is a medical escort and transport service rather than a residential or home care provider, so the live-in versus visit-based distinction does not apply in the conventional eldercare sense. The service is engagement-based — each transfer or escort booking is a discrete arrangement. For families managing a loved one with frequent hospital or clinic appointments, it is worth clarifying whether Lentor Ambulance accommodates recurring bookings on a regular schedule (for example, weekly dialysis runs), whether the same crew can be assigned for continuity, and what the notice period is for same-day or short-notice requests. A trial booking for a single transfer is a reasonable way to assess reliability and crew conduct before committing to a regular arrangement.
No regulatory licences are listed for Lentor Ambulance on this KakiList entry. For medical escort services in Singapore, the relevant considerations include whether crew members hold first-aid or emergency medical technician (EMT) certifications, and whether a qualified nurse accompanies patients with more complex medical needs during transfer. Before booking, ask directly about the qualifications of the accompanying personnel, whether the vehicle is equipped for medical contingencies, and what the protocol is if the patient's condition changes during transit. Also confirm whether the service carries public liability insurance and what coverage applies in the event of an incident. The absence of listed licences means these details should be verified directly with the provider before any booking is made.
If Lentor Ambulance isn't the right fit, these are other medical escort providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.