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Placement fees at a maid agency typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. On top of the placement fee, you will pay the helper's monthly salary (generally S$550–800 depending on nationality and experience) and the monthly MOM levy of S$300, or the concessionary rate of S$60 if your household qualifies — for example, if you have a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what is bundled into Link Pod Pte Ltd's package before signing. Mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application are sometimes included and sometimes billed separately. Getting a full cost breakdown in writing before committing will prevent surprises. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No regulatory licences are currently listed on this KakiList profile, so families should confirm the EA Licence directly with Link Pod Pte Ltd and cross-check it on the MOM directory before paying any deposit. The EA Grading system runs from A+ to C; agencies rated A+ or A demonstrate stronger compliance records and more robust complaint-handling processes. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the placement goes wrong or the agency ceases trading, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

Most reputable maid agencies offer a replacement window of around six months from the helper's arrival date. Within this period, if there is a documented mismatch — for example, a skills gap, communication difficulties, or a compatibility issue — the agency will source a replacement helper, sometimes at a reduced additional fee. Confirm how many replacements are included, what circumstances void the guarantee, and how long the replacement process typically takes. If the placement breaks down outside the guarantee window, the household generally bears the repatriation flight cost, any outstanding salary, and Work Permit cancellation paperwork. Ask Link Pod Pte Ltd to walk you through the early-termination process in detail so you understand the financial exposure before committing. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.