Vince Maid Agency ✓ ACRA Verified
About Vince Maid Agency
About Vince Maid Agency
Vince Maid Agency is a domestic helper placement service operating islandwide from its office at 35 Lor 1 Realty Park, Singapore 536977. It has been verified by KakiList, and holds a 5/5 rating across 110 Google reviews — a robust sample that provides meaningful signal. No MOM Employment Agency (EA) Licence is currently listed in the provider data, which is a material gap; every legitimate maid agency in Singapore is required to hold this licence, and prospective clients should verify its status directly on MOM's online EA directory before proceeding.
When engaging a maid agency, the typical process begins with clarifying your household's needs — the number of occupants, presence of young children, elderly, or persons with disability, and the source country preference for your helper (Indonesia, Philippines, Myanmar, or Sri Lanka each have different salary benchmarks and skill profiles). The agency will then present candidate profiles, arrange interviews, and handle the MOM Work Permit application, Settling-In Programme, and mandatory medical examination. Placement fees differ between a new-hire helper and a transfer helper; confirm what is bundled — FDW insurance, repatriation bond, and Work Permit fees — versus billed separately. If your household qualifies for the concessionary MOM levy of S$60 per month (versus the standard S$300), confirm eligibility before signing.
To begin, reach out to Vince Maid Agency via WhatsApp, phone, or the enquiry form to discuss your household profile and request candidate shortlists. Verify the EA Licence number on MOM's online EA directory before paying any deposit.
Services Offered
Is Vince Maid Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
5/5 from 110 Google reviewsRobust sample of 110 reviews — meaningful signal.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 5 (110 reviews)
jia en cai
★★★★★
We engaged Vince Agency to help us find a helper, and we are very grateful for the support provided by Esther. From the beginning, Esther was patient, responsive, and clear in explaining the entire process. She took the time to understand our family needs and guided us carefully through the paperwork, arrangements, and arrival process. Our helper Moh Moh has just started work and we are very happy with her so far. She is gentle, proactive, and has bonded well with our child. The transition into our home has been smoother and less stressful than expected, thanks to Esther’s guidance and coordination. Thank you Esther and Vince Agency for the professionalism and care shown. We would recommend their services to families looking for a responsible and supportive agency.
Lucius Schmidt
★★★★★
Esther was very helpful and diligent in ensuring we found the most suitable helper for our family. She was extremely patient throughout the process and was highly responsive in answering our queries. She was also very honest in explaining what may or may not work. From the beginning to the end, it was a really pleasant experience to be serviced by Esther and her agency. We strongly recommend her agency, and will share her contact with our friends!
yuwei wee
★★★★★
Excellent service from Esther. I contacted her two weeks ago, and she quickly understood my needs—primarily to hire a helper to care for my aged parents and assist with household chores. She responded promptly and made a suitable recommendation. As a working adult and a first-time hirer, I truly appreciated Esther’s patience in guiding me through the application process and required documentation. Everything moved very quickly—the interview was arranged the very next day, and the helper has since arrived. Overall, it was a smooth and reassuring experience.
Alvin Yeo
★★★★★
We engaged Vince Maid Agency to help us look for a helper who is able to look after young children and our pet dogs. Esther is very patient, responsive and always on the standby to support me and my wife in our decision making, and where changes are needed to be made, she will see through the steps to ensure that we are well assisted. We appreciate her work to communicate effectively between foreign supplier and domestic helper to align expectations. Thanks Esther!
Nooraini “Aini” Majeed
★★★★★
Esther is very friendly and very professional in her work. She listened to us very patiently. She is efficient in arranging interviews with potential helpers who can meet our expectations. Thanks to Esther that we were able to hire a helper within 2 weeks. Our helper has been doing a great job taking care of our mum and managing the house chores and cleaning. Thank you, Esther, for the support.
Vince Maid Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Vince Maid Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Vince Maid Agency (this page) | ⭐ 5.0 | 110 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Living Well Maid Agency Pte Ltd | ⭐ 5.0 | 103 | — | ✓ |
Frequently Asked Questions
How much does Vince Maid Agency charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing what is bundled into the placement fee — FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and the Work Permit application — and what is billed additionally. Vince Maid Agency uses a package pricing model, so request a full written breakdown before committing. See the full maid agency cost guide for Singapore →
Is Vince Maid Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence is currently listed in Vince Maid Agency's provider data on KakiList, so prospective clients should confirm this directly with the agency and cross-check on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance records and more robust complaint-handling mechanisms. Hiring through an unlicensed agent is illegal, offers no regulatory recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Vince Maid Agency offer?›
The standard replacement window at most Singapore maid agencies is six months from the helper's arrival date, with one or two replacement placements included within that period. Confirm with Vince Maid Agency what triggers a valid replacement claim — documented household mismatch or performance issues — versus what voids the guarantee, such as a change of mind or a breakdown caused by employer conduct. Also clarify the early-termination process if the placement does not work out outside the guarantee window. The household typically bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund processing. Understanding these costs upfront will help you compare agencies on total cost of placement, not placement fee alone.