Lions Befrienders ✓ ACRA Verified
About Lions Befrienders
About Lions Befrienders
Lions Befrienders is a Singapore-based eldercare organisation offering medical escort services islandwide, operating from Block 130 Bukit Merah View. The listing has been verified by KakiList and is registered with ACRA. It holds a 4.4-star rating across 16 Google reviews, though this is a small sample and should be treated as directional only. Pricing is indicated at a mid-range level; specific fees were not provided and should be confirmed directly with the organisation.
For families seeking medical escort support for an elderly relative, the starting point is to assess the nature and frequency of medical appointments — whether these are routine polyclinic visits, specialist consultations at restructured hospitals, or day-rehabilitation sessions. It is worth discussing the elder's mobility level, any assistive equipment required (wheelchair, walking frame), and whether a trained escort or a befriending volunteer is the appropriate fit. Lions Befrienders can be reached by phone or via their online enquiry form. Families should clarify whether the service is provided on a per-trip basis or through a recurring arrangement, and confirm availability for weekday versus weekend appointments.
To take the next step, contact Lions Befrienders by phone or through their enquiry form to describe the elder's mobility needs, preferred appointment days, and the hospitals or clinics typically visited, so the organisation can confirm availability and advise on costs.
Services Offered
Is Lions Befrienders legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.4/5 from 16 Google reviewsSmall sample — treat as directional only.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 4.4 (16 reviews)
Jac
★★★★★
This accolade is a little late but nevertheless, it is with deep sincerity and gratitude. The staff is simply awesome as they are ever so helpful and supportive. I feel most at ease seeking their help in almost everything ranging from use of the tablet to data plan for my hp. Above that, they never run out of patience to update me on activities and programmes that might interest or benefit me even though often i was unable to participate. Kudos to the team at Bendemeer branch. Am deeply touched by your commitment and resilience for the good of the elderly.
Nicole Chew
★★★★☆
My schoolmates and I would volunteer there weekly and as part of the SAJC interact club, we find it really enriching and meaningful to communicate and have fun with the elderly here! The staff is friendly and there's ample amenities :)
Chia Kai Ting
★★★★★
volunteered my time with the seniors here for 3 months. they are very friendly and fun to hang out with! thanks for the memories :)
Kah Heen Wong
★★★★★
Friendly Elderly to Karaoke with.
HASSAN NJODZEKA
★★★★★
Great area to look up for
Lions Befrienders vs other providers in Singapore
Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how Lions Befrienders stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Lions Befrienders (this page) | ⭐ 4.4 | 16 | — | ✓ |
| Medical Assistance 4U | ⭐ 5.0 | 338 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| EZ Ryde Wheelchair Transport | ⭐ 5.0 | 20 | — | ✓ |
Frequently Asked Questions
How much does Lions Befrienders charge?›
Lions Befrienders has not published a specific fee schedule for its medical escort service, and pricing will depend on the scope of support required — including distance, duration, and the level of assistance needed for the elder during transit and at the appointment. As a general guide for eldercare escort services in Singapore, per-trip or per-hour rates vary by provider and care level. It is worth asking whether there is a minimum engagement period, any surcharge for hospital waiting time, and whether public holiday rates apply. Confirm all fees in writing before the first appointment. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Lions Befrienders offer?›
Lions Befrienders offers a visit-based medical escort service rather than live-in care. The service is designed to accompany elderly individuals to and from medical appointments, providing support during transit and at the clinic or hospital. Families should clarify the scope of each escort — whether it covers door-to-door pickup from the elder's home, waiting during the consultation, and assistance with pharmacy or discharge paperwork. If the elder requires more extensive daily care, Lions Befrienders may be able to advise on complementary services or referral pathways. A trial arrangement is advisable before committing to a recurring schedule. Confirm the hours, scope, and rate in writing.
Is the escort trained and insured?›
Lions Befrienders is a registered charity and social service agency with a long-standing presence in Singapore's eldercare sector, which typically implies staff training in elder assistance and safety protocols. However, no specific nursing certifications, dementia-care training credentials, or AIC/MOH registration details are listed for this provider, and these should be confirmed directly. Ask whether escorts are trained in first-aid and elder mobility assistance, and whether the organisation carries public liability or personal accident insurance covering incidents during transit or at medical facilities. Insist on a trial period and put the care plan, hours, and rate in writing.