Minmed Clinic Novena United Square ✓ ACRA Verified
About Minmed Clinic Novena United Square
About Minmed Clinic Novena United Square
Minmed Clinic Novena United Square is a general practice clinic located at 101 Thomson Road, #02-08A United Square, Singapore 307591, serving patients across Singapore. The clinic is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It holds a 3.5/5 rating across 79 Google reviews — a moderate sample size, though the score sits below the 4.0 threshold that typically characterises consistently well-regarded practices. No regulatory licences are currently recorded in this listing, and no ACRA registration has been confirmed, which limits the trust signals available at this time.
Patients typically attend for everyday GP needs — acute illnesses, minor injuries, repeat prescriptions, and health screening. For straightforward consultations, you may walk in or contact the clinic via WhatsApp, phone, or the online enquiry form to check waiting times before travelling. If your condition warrants a specialist referral, the clinic can issue a referral letter to a public hospital Specialist Outpatient Clinic, which reduces consultation fees for Singapore Citizens to roughly S$30–80 with a typical wait of four to twelve weeks, or you may seek a private specialist directly at S$120–250 for a first consultation. Patients with chronic conditions such as hypertension, diabetes, or lipid disorders should ask whether the clinic participates in the Chronic Disease Management Programme, which allows MediSave withdrawals of up to S$700 per year for qualifying outpatient treatments. For planned investigations or procedures, request a written cost estimate that separates your Integrated Shield Plan coverage, MediSave deductions, and out-of-pocket portions before proceeding.
To make an appointment or check same-day availability, contact Minmed Clinic Novena United Square directly via WhatsApp, phone, or the enquiry form listed on this page.
Services Offered
Is Minmed Clinic Novena United Square legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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3.5/5 from 79 Google reviewsModerate sample size — score sits below 4.0, which is worth weighing alongside other factors.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 3.5 (79 reviews)
Ee-Chin Guay
★★★★★
I did a health screening. Excellent and professional service from Dr Steffi Aw and the counter staff. In comparison, when I did a health checkup last year at *Farrer Park* Minmed, my waist read 10 cm larger, even though I’m exactly the same weight as before. During then, when I tried to clarify with the counter and the doctor, they were very dismissive and insisted they were correct 😅 I’ll be going to Minmed Novena. Never going back to Minmed Farrer Park.
Johanna Choo
★☆☆☆☆
Scheduled for a 9am health screening appointment with Minmed Novena today. Arrived punctually but was informed at the door that the receptionist would be 30min late and so the doors cannot be opened till then. Surprised that the clinic operations hinges on the one receptionist. I went back at 9.30am and patiently waited to speak to the receptionist as she was attending to a patient. Asked if I could add additional screening options to my basic health screening package - her curt response was to do it myself via the app. Told her I could not locate such function on my app - her answer to me was "then cannot" & screening (of which one option is included in my package) had to be done at Paragon, not at the Novena clinic (which could only carry out the basic tests). Are not both clinics under the Minmed Group? I politely asked to be linked up with Paragon clinic to enquire if I could add screening options - the receptionist just said they do not have a number. The nonchalent attitude, curt response and impatient tone were totally uncalled for. I did not wait half an hour for her to be treated in this manner. I no longer wish to proceed with Minmed for my health screening (not going to pay to be mistreated) & asked if the package could be cancelled. "Cancel via the app" was her response. Again, I showed her there was no such function on the app. She had to initiate the cancellation on the clinic's computer - then looked at me and said cancelled. How was I to know that I would be refunded for the prior payment - her impatient response was that she cancelled already. Super unprofessional - an ill fit for the role of a clinic receptionist. If she is not happy with the job, she should just quit & not take it out on customers.
Christina See
★★☆☆☆
I am writing to share feedback regarding my recent visit, specifically my experience at the reception. Unfortunately, the reception process was very disorganised, and it was unclear what was happening throughout the visit. I waited more than 15 minutes just to receive my referral letter. During this time, the receptionist appeared unsure of the process and was frequently on the phone with another party trying to resolve blood test–related issues involving the external lab. While I understand that operational issues can arise, the situation gave the impression of inexperience and lack of preparedness at the front desk. I believe Minmed generally upholds a good standard of care, which is why this experience stood out. I hope this feedback can be used constructively to improve reception training, communication, and overall patient flow, as these greatly affect the patient experience.
Lynette Lim
★★★★★
V pleasant experience. Clinic wasn't crowded. Felt catered to with personalized service by both doctor & Receptionist. Both were extending & went beyond minimum in making the experience nice. Atmosphere was friendly & relaxed. Doctor gave extra information & was caring & professional. Made me want to make this my regular clinic!
S M T
★☆☆☆☆
Terrible experience. Despite booking a prior appointment with a queue number already issued in the app—and informing the reception of it—she completely ignored it and assigned me a walk-in queue number instead. What should have been an on-time appointment turned into a 1.5-hour wait. What’s the point of offering appointment scheduling if the clinic doesn’t follow through? To make matters worse, the GP (not the usual female doctor) was extremely slow between patients, even though the consultation itself took less than five min. On top of that, the bill was extremely expensive for very basic medication (Consultation fee alone was $32). I will avoid coming here in future and will opt for a tele-consult with another provider instead.
Minmed Clinic Novena United Square vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Minmed Clinic Novena United Square stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Minmed Clinic Novena United Square (this page) | ⭐ 3.5 | 79 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Minmed Clinic Novena United Square charge?›
A standard GP consultation at a private clinic in Singapore typically runs S$25–60, with follow-up visits on the lower end. Investigations billed on top may include a blood panel at S$60–200, X-ray at S$80–150, or urine analysis. Prescriptions are itemised separately. GST applies on private medical services. For planned procedures or specialist referrals, request a written financial counselling estimate that splits insurance payout, MediSave deductions, and out-of-pocket portions before committing. Confirm the exact consultation fee when booking, as pricing varies by visit complexity and whether you attend during standard or extended hours. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Minmed Clinic Novena United Square MOH-licensed and how do I verify the doctor?›
No regulatory licences are currently recorded in this listing. Every legitimate clinic should hold an MOH Healthcare Services Licence issued under the Healthcare Services Act — verifiable on the MOH licensee directory — and every practising doctor must appear on the Singapore Medical Council (SMC) public register at smc.gov.sg. You can search by the consulting doctor's name to confirm registration status and any disciplinary history. Because neither the MOH clinic licence nor any SMC registration is confirmed in this listing, we recommend verifying both directly with the clinic before your appointment. Ask for the clinic's MOH licence number and the consulting doctor's full name so you can cross-check on the official registers. This is a standard step for any private clinic visit and does not imply wrongdoing — it simply protects you as a patient.
How do I use MediSave or insurance at Minmed Clinic Novena United Square?›
For outpatient GP visits, MediSave can be used under the S$500 annual withdrawal limit for general outpatient conditions, or up to S$700 per year under the Chronic Disease Management Programme (CDMP) if you have a listed chronic condition such as hypertension, diabetes, lipid disorder, asthma, or certain mental health conditions. Confirm with the clinic whether it is a CDMP-accredited practice and whether the relevant condition is on the approved list. Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient stays and day surgery, but outpatient GP visits are typically out-of-pocket unless your IP includes an outpatient rider. For any planned procedure, request a written financial counselling estimate at the clinic that separates your insurer's payout, MediSave deduction, and out-of-pocket amount before proceeding — skipping this step is the most common reason patients are surprised by their final bill.