About Minmed Clinic Sengkang Compass One
Minmed Clinic Sengkang Compass One is a general practice clinic located at Compass One shopping mall in Sengkang, serving residents across the north-east and islandwide. The clinic has been listed and contact details confirmed by KakiList. It carries a 3.4/5 rating across 558 Google reviews — a robust sample size that reflects a meaningful spread of patient experience and warrants careful reading before booking. No regulatory licences have been provided in the listing data, and ACRA registration has not been confirmed; prospective patients are encouraged to verify the clinic's MOH Healthcare Services Licence and the consulting doctor's SMC registration directly before attending.
As a GP clinic, Minmed Sengkang Compass One would typically handle acute consultations for common illnesses, minor injuries, and prescription renewals, as well as chronic disease follow-up under the Chronic Disease Management Programme (CDMP) — covering conditions such as hypertension, diabetes, hyperlipidaemia, and asthma — where MediSave withdrawals of up to S$700 per year may apply. Patients on Integrated Shield Plans should confirm whether the clinic is a panel provider before attending, and those seeking subsidised care should note that a polyclinic or GP referral letter to a public hospital Specialist Outpatient Clinic typically yields lower out-of-pocket costs than direct private specialist consultation. For planned investigations or procedures, request a written financial estimate itemising insurance, MediSave, and cash portions before proceeding.
To book an appointment, contact the clinic directly via WhatsApp, phone, or the enquiry form and confirm the consulting doctor's name and SMC registration status at the time of booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Went for my shingles injection appointment at Minmed Sengkang last Friday 30 Jan at 12pm. Was impressed by the friendly assistant who attended to my appointment efficiently without fuss, notwithstanding this being my first visit to the clinic. Waited for 5 minutes and was given the injection by Dr Emily. Found her to be very professional, friendly and assuring throughout the entire process, which was a breeze with minimal pain and I was able to recover in quick time. Overall a pleasant experience from registration through the injection and administration. Will not hesitate to recommend the clinic to friends and others.
Dr Ong is very good and is genuinely concern about his patients. Provides good advice. Nurses were kind and helpful as well.
Didn’t have a pleasant experience today. Firstly the attending doctor, a young chap, sounded impatient and didn’t feel a tiny bit friendliest toward my 4 years old son. There are tons of carton boxes along the walkway, that same doctor came out and when he return to the room, he knocked onto those boxes because my son was standing at the walkway. He was obviously not happy about it and he actually told me to wait outside. This is the first time I was chased out from a clinic by a doctor. Instead of vetting on the patient, shouldn’t the clinic look into those carton boxes blocking the already narrow walkway, not sure if that even comply to the fire code. Then I waited for the longest time to collect the medicine and was told that the MC and receipt will be emailed to me. I verified my email and Hp number to the staff before leaving. Reached home and didn’t receive any email. For the past many years, I have always receive my MC or receipt from this clinic, not sure what was changed now. So I called back the clinic, found out that my email and Hp was not updated in the system. Just checked, they resend the MC but not the receipt.
Extremely poor triage process experienced during our first and only visit. I am beyond disappointed with the lack of coordination and professional judgment at this clinic. We brought my 2-year-old daughter here on a Saturday evening (7:30 PM) with a lacerated toe and nail injury. The staff assured us the doctor could handle the dressing and placed us in a queue for nearly two hours. After waiting until past 9:00 PM, the doctor finally saw us, only to say he couldn’t treat it and that we needed to go to the hospital. If the staff had simply assessed the injury or consulted the doctor when we arrived, we could have gone straight to the A&E. Instead, we didn’t reach the hospital until 10:00 PM. Wasting 2.5 hours of precious time for a toddler in pain is unacceptable. This caused a massive delay in her getting the hospital treatment she actually needed. For a medical facility to have such a breakdown in communication between the front desk and the doctor is dangerous. Truly a waste of time and a very upsetting experience for my family. Avoid this clinic if you can.
There’s a clear reason why this outlet keeps receiving poor reviews about its front counter staff. There's no real effort to fix it beyond the usual automated replies to email and call a customer hotline. Dr Sng whom I saw today was helpful, knowledgeable, and reassuring. Without naming the individual, it was obvious that when help was needed, the priority seemed to be getting back to using the phone rather than assisting a patient. Very quick to brush off questions with “I don’t know” “I’m not sure”. 0 attempt to check with a colleague or offer any help. Frustrating lack of basic care and attentiveness. If someone has no interest in doing this job or helping patients, then they simply should not be working at the front counter of a healthcare facility. Don't waste the doctors' collective effort.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Minmed Clinic Sengkang Compass One stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Minmed Clinic Sengkang Compass One (this page) | ⭐ 3.4 | 558 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
GP consultations at private clinics in Singapore typically run S$25–60 per visit, with follow-up visits for chronic conditions often at the lower end of that range. Common add-ons billed separately include investigations such as a blood panel (S$60–200), urine tests, swab tests, and X-rays (S$80–150), as well as prescription medications and medical certificates. GST applies on private medical services. Patients covered by a CHAS (Community Health Assist Scheme) card — orange or blue — may be entitled to subsidised rates at participating GP clinics, substantially reducing out-of-pocket costs. Confirm directly with the clinic whether it is a CHAS-accredited panel clinic before your visit. For any planned procedure, request a written cost estimate that itemises the insurance payout, MediSave deduction, and cash portion before agreeing to proceed. See the full GP & 24-Hour Clinics cost guide for Singapore →
Every legitimate GP clinic must hold an MOH Healthcare Services Licence issued under the Healthcare Services Act — verifiable on the MOH licensee directory at moh.gov.sg. Every practising doctor must also be registered on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can search by name to confirm active registration status and any disciplinary history. No licence information has been provided in this listing, so patients should verify both the clinic licence and the named doctor's SMC entry directly before attending. Minmed Group is a known network of clinics in Singapore; however, each clinic premises requires its own MOH licence. Confirming the specific licence for the Compass One branch — not the group licence — is the correct step. If the clinic participates in MediShield Life or Integrated Shield Plan panels, that is an additional indicator of regulatory standing, but it does not replace verification on the official registers.
MediSave can be used for outpatient consultations under the Chronic Disease Management Programme (CDMP), which covers conditions including hypertension, diabetes, hyperlipidaemia, stroke, asthma, COPD, and selected mental health conditions — up to S$700 per Medisave account per year for CDMP-listed conditions, and S$500 for general outpatient visits at approved GP clinics. Confirm with the clinic whether it is accredited for CDMP withdrawals before your visit, as not all private GPs are enrolled. Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient admissions and day surgery more comprehensively than routine GP outpatient visits; check your plan's outpatient rider terms. For any referral to a specialist or planned procedure arising from a GP consultation here, request a written financial counselling estimate from the receiving clinic that clearly splits insurance payout, MediSave deduction, and out-of-pocket cash before committing — this is the most effective way to avoid an unexpectedly high final bill.
If Minmed Clinic Sengkang Compass One isn't the right fit, these are other gp & 24-hour clinics providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.