Mount Elizabeth Novena 24-Hour Clinic ✓ ACRA Verified
About Mount Elizabeth Novena 24-Hour Clinic
About Mount Elizabeth Novena 24-Hour Clinic
Mount Elizabeth Novena 24-Hour Clinic is a general practice clinic located at 38 Irrawaddy Rd, #01-01 Mount Elizabeth Novena Hospital, Singapore 329563, operating around the clock for walk-in and same-day consultations. It holds a 2.9 out of 5 rating across 14 Google reviews — a very small sample that should be treated as directional only. No regulatory licences or years of operation have been confirmed in the current listing data, so prospective patients are encouraged to verify credentials directly with the clinic before attending.
As a GP clinic within a private hospital, Mount Elizabeth Novena 24-Hour Clinic serves patients who need after-hours and overnight consultations without an emergency-department level of care — common presentations include acute fevers, respiratory illness, minor injuries, urgent prescription refills, and pre-travel health advice. The clinic operates on a walk-in basis, though phoning ahead to confirm waiting times or bed availability is advisable during peak periods. For consultations attracting MediSave or Integrated Shield Plan claims, patients should confirm at registration which items are claimable and request an itemised receipt. The Chronic Disease Management Programme covers selected outpatient chronic conditions under MediSave 500 or 700 withdrawal limits where relevant.
To begin, contact the clinic by phone or the online enquiry form to confirm current hours, waiting times, and the payment and insurance processes that apply to your visit.
Listing data is incomplete — contact Mount Elizabeth Novena 24-Hour Clinic directly to confirm details.
Services Offered
Is Mount Elizabeth Novena 24-Hour Clinic legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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2.9/5 from 14 Google reviewsVery small sample — treat as directional only.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 2.9 (14 reviews)
DR DAVY GOH
★★★★★
Mount Elizabeth Novena 24 hour clinic, located at level 1 (ground floor) of Mount Elizabeth Novena hospital. The entrance of the clinic is located at the roundabout, near to the taxi stand and directly opposite to the entrance of the carpark. Same entrance as the Accident & Emergency entrance. There is a sign to indicate “24-Hour Walk-In Clinic”. Just walk inside, there is a counter, to do the necessary registration and subsequent consultation. The consultation charges are indicated in one of my photos. Do note of the surcharges for weekend and non-office hour, for consultation and procedures (such as MRI, X ray)
Anderson Wang
★★★★★
I was a traveler to Singapore and fell victim to a motorbike hit&run (!!) at the My-Sg course way, earning me two deep puncture wounds that needed medical attention. Dr. Kannan Sunderaraj was the doctor for the stitching procedure, with the assistance of a kind nurse who I wish I had the name of so I can also give them a special shout-out in this review! My first ever stitching, and it was in Singapore, an unforgettable Lunar New Year's for me!
Luis R Castro
★★☆☆☆
I came expecting better service from this hospital because I thought Thomson medical Center could do better, what a disappointment. Awful service from front desk , disordered attention , careless nurse doing injection for baby. Only good thing was the doctor which is why I give 2 star but the experience is sooooo bad that I wouldn’t recommend any parent taking the kids here if under a real urgency, they are just really slow (1h wait) with only two patients in front according to front desk lady. Then they make me wait because invoice is not ready for me to make payment and later tell me I’ll get it by email , this was actually good , but this was enough of an experience.
Amrita Gaur
★★★★☆
I have come here twice once for myself for upper respiratory infection and once for my kid's emergency for ear pain (barotrauma). The staff and doctors were helpful especially during my son's ear pain, the diagnosis was accurate and the prescribed medicines helped with timely relief. Since it was in the midnight i had to wait a bit but as soon as the doctor came in, he patiently addressed all the queries. The same was my experience today as well.
Maria
★☆☆☆☆
Was not asked what I had or how I was feeling, just straight out told 2H+ waiting time (despite the nearly empty waiting room) by reception as I walked in as if actively being discouraged, which I surely was. Not so much by the wait, but the complete lack of care demonstrated (was not told what time to come back, rather that it is always like that, and neither referred to other clinics)
Mount Elizabeth Novena 24-Hour Clinic vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Mount Elizabeth Novena 24-Hour Clinic stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Mount Elizabeth Novena 24-Hour Clinic (this page) | ⭐ 2.9 | 14 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Mount Elizabeth Novena 24-Hour Clinic charge?›
GP consultation fees at private clinics in Singapore typically run S$25–60 at subsidised or polyclinic settings and S$60–120 or above at private GP and 24-hour clinics, particularly those located within private hospital premises. At a hospital-based private GP clinic such as this one, expect a consultation in the range of S$80–150 before investigations or prescriptions are added. Common add-on costs include a blood panel (S$60–200), urinalysis, X-ray (S$80–150), and prescribed medications. GST applies to all private medical services. For any planned follow-up or procedure, ask the clinic for a written financial counselling estimate that separates insurance payout, MediSave deduction, and out-of-pocket portions. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Mount Elizabeth Novena 24-Hour Clinic MOH-licensed and how do I verify the doctor?›
No regulatory licences are confirmed in the current listing for Mount Elizabeth Novena 24-Hour Clinic. Every legitimate clinic in Singapore holds an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory at moh.gov.sg. Every practising doctor must appear on the Singapore Medical Council (SMC) public register at smc.gov.sg; you can search by the doctor's name to confirm registration status, any specialist accreditation, and disciplinary history. Patients are strongly advised to verify both the clinic's MOH licence and the consulting doctor's SMC entry before attending, particularly as neither has been confirmed in this listing. Contact the clinic directly to obtain these details.
How do I use MediSave or insurance at Mount Elizabeth Novena 24-Hour Clinic?›
Integrated Shield Plans (IPs) layered on MediShield Life generally cover specialist consultations, day surgery, and inpatient stays at private hospitals, subject to the plan's deductible, co-insurance, and rider rules. Standard GP outpatient consultations at a 24-hour clinic are typically not covered under IP for inpatient benefits, but MediSave can be used for selected outpatient items under the MediSave 500/700 withdrawal limits — S$500 per year for general outpatient and S$700 per year under the Chronic Disease Management Programme for listed chronic conditions such as hypertension, diabetes, and asthma. Confirm at registration whether your specific presentation qualifies for MediSave withdrawal and whether your IP provides any outpatient rider coverage. For any planned procedure, request a written financial counselling estimate itemising insurance, MediSave, and out-of-pocket portions before proceeding.