Mutts & Mittens (Joo Chiat) ✓ ACRA Verified
About Mutts & Mittens (Joo Chiat)
About Mutts & Mittens (Joo Chiat)
Mutts & Mittens (Joo Chiat) is a pet boarding provider based at 463 Joo Chiat Road, Singapore 427675, offering services islandwide. The listing is KakiList verified, meaning a real person has confirmed the operating details and contact channels. It carries a Google rating of 4.8 out of 5 across 96 reviews, which represents a moderate sample and gives a reasonable indication of customer experience. Pricing is indicated at the mid-range tier ($$), though specific rates are not publicly listed and should be confirmed directly with the provider.
When enquiring about boarding, it helps to have your pet's size, breed, and temperament ready, as these factors typically influence placement and pricing. Vaccination records — covering DHPP and rabies for dogs, or FVRCP for cats — are usually required before drop-off, so gather these from your vet in advance. It is worth asking whether a trial visit or short initial stay is available before committing to a longer booking, and whether the facility can accommodate any special dietary or medical needs your pet may have. Discuss the drop-off and collection process as well as what a typical day looks like for boarded animals.
To take the next step, reach out to Mutts & Mittens (Joo Chiat) via WhatsApp, phone, or the enquiry form to share your pet's details, confirm availability for your required dates, and arrange a visit to the facility before drop-off. Listing data is incomplete — contact Mutts & Mittens (Joo Chiat) directly to confirm details.
Services Offered
Is Mutts & Mittens (Joo Chiat) legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.8/5 from 96 Google reviewsModerate sample size — gives a reasonable directional indication of customer experience.
Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
Google Reviews ⭐ 4.8 (96 reviews)
sum elv
★★★★★
I had a wonderful experience with Mutts and Mittens Active Joo Chiat! They took excellent care of my pet dog, Rocky, for over 10 days, and I am very happy with their service. The team genuinely shows so much love and care for the pets, which really gave me peace of mind while I was away. They were very responsive and kept me updated regularly via WhatsApp, which I truly appreciated. I also loved that they have cameras available, so I could check in on Rocky anytime and see how he was doing. The staff are attentive, friendly, and clearly passionate about what they do. This is the second time I’ve boarded my pet with them, and once again they did not disappoint. I will definitely continue to trust them with Rocky and highly recommend Mutts and Mittens Active to other furry pet owners looking for reliable and loving care:)
Wendyeowani
★★☆☆☆
I really like the place but the attitude of a staff there is really questionable. This is the second time we went there but the first time i booked the last hour slot 4.30pm to 5.30pm.. We stopped the swim at 5.10pm and started to shower and blowdry our dog.. but at 5.33pm the tall male staff walked over and started to look impatient and chase us off. We just want to blowdry a little bit longer and the closing time states 6pm. We were just doing our own blowdrying ourselves i don't think we hinder them at all. Can't believe we got chased at 5.33pm. This staff cannot work OT.. few minutes also cannot. Closing time at 6 yea.. u should change ur closing time to 5.30pm. The last time i booked earlier slot.. there's a half hour buffer before the next session.. we did not get chase away.. Photo of my poor half dried dog. 😒😒
Jean Lim
★★★★★
Highly recommended place 👍🏼 Was worried if my dogs are able to adapt to pet boarding, but my worries were gone within the first hour! The staff were so thoughtful in laying out their toys, pee pad, bed and even ensuring that their area is clean. In the 8 days that my dogs were there, I’ve never seen a moment (through their 24hr CCTV) where their kennel was soiled or dirty. The staff provided very timely updates, and sent lots of photos and videos. This put our mind at ease. We could tell that our dogs really enjoyed their stay! Special thanks to all their staff! You all really went above and beyond 🙏 We paid for the extra swim session, and they had a staff bring the dog in for the swim! We received lots of videos too. Would definetly send the babies back there the next time we travel 👍🏼 The babies had their own holiday while we had ours 🥰 Scottie and Kenzo says thanks!
Vincelyn lim
★★★★★
Was at Joo Chiat private pool earlier. Reply to my text is fast n accurate information. When I reach, the staffs was making us feel at home. Staff were also helping my dogs to go in the pool n throw toys for them. Thank Germaine for Ur service n courtesy from enter till I leave the place. We enjoyed the session. See U again.
Angeline Lim
★★★★★
Cozy indoor mineral warm water pool with play area. Staff are very helpful, friendly and accommodating. Pool is a bit shallow for bigger dogs but it is still a fabulous to go pool for a hot weather activity. Shower facility is available for both dog and hooman.
Mutts & Mittens (Joo Chiat) vs other providers in Singapore
Side-by-side with the next three highest-rated pet boarding providers on KakiList, so you can see how Mutts & Mittens (Joo Chiat) stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Mutts & Mittens (Joo Chiat) (this page) | ⭐ 4.8 | 96 | — | ✓ |
| The Pup Life | ⭐ 5.0 | 1565 | — | ✓ |
| The Hamster Hotel LLP | ⭐ 5.0 | 232 | — | ✓ |
| Cat's Cradle | ⭐ 5.0 | 197 | — | ✓ |
Frequently Asked Questions
How much does Mutts & Mittens (Joo Chiat) charge?›
Specific rates for Mutts & Mittens (Joo Chiat) are not publicly listed, so you will need to contact them directly for a quote. In the Singapore pet boarding market, nightly rates typically vary based on your pet's size and breed, with smaller dogs and cats generally attracting lower rates than larger or double-coated breeds. Add-ons such as grooming, extra playtime, or medication administration may carry separate charges. For mobile or collection services, transport fees may apply depending on your location. Always confirm the full breakdown — including any weekend or public holiday surcharges — in writing before confirming your booking. See the full pet boarding cost guide for Singapore →
What vaccinations does Mutts & Mittens (Joo Chiat) require?›
Most reputable boarding facilities in Singapore require dogs to be current on their DHPP (distemper, hepatitis, parvovirus, parainfluenza) and rabies vaccinations, and bordetella (kennel cough) vaccination is commonly required or strongly recommended for boarding and group settings. For cats, the FVRCP combination vaccine is the standard requirement. Vaccinations are typically expected to have been administered within the past 12 months. You will generally need to produce a written vaccination record or certificate from your vet at the point of drop-off. Contact Mutts & Mittens (Joo Chiat) directly to confirm their specific requirements before your pet's stay.
Is Mutts & Mittens (Joo Chiat) licensed and insured?›
Pet boarding facilities in Singapore are required to hold a licence issued by the Animal and Veterinary Service (AVS) under the National Parks Board. No AVS licence is currently listed for Mutts & Mittens (Joo Chiat) in the information available on KakiList, so you should ask the provider directly to confirm their licensing status before making a booking. It is also worth asking whether the facility carries insurance that covers your pet in the event of injury, illness, or an adverse incident during their stay, and what their protocol is for seeking veterinary attention if your pet becomes unwell. Visit the facility in person, check the vaccination policy, and confirm insurance before drop-off.