About "Mutts & Mittens (Upper Serangoon)"
Mutts & Mittens (Upper Serangoon) is a pet boarding provider located at 862 Upper Serangoon Road, Singapore 534691, offering services islandwide. The listing is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It holds a Google rating of 4.9 out of 5 across 515 reviews, a robust sample that gives the rating meaningful weight.
When enquiring about a boarding stay, it helps to have your pet's size, breed, and temperament ready, as these details often influence pricing and placement decisions. Vaccination records — typically covering DHPP and rabies for dogs, or FVRCP for cats — are standard requirements and should be gathered ahead of any booking. If you are boarding your pet for the first time, ask whether a trial visit is available so your animal can acclimatise to the environment before a longer stay. You can reach Mutts & Mittens (Upper Serangoon) via WhatsApp, phone, or the online enquiry form, making it straightforward to discuss recurring boarding schedules or one-off drop-offs.
The most direct next step is to send a WhatsApp message with your pet's details — species, breed, size, and intended boarding dates — and to request confirmation of the current vaccination policy before your first drop-off. Listing data is incomplete — contact "Mutts & Mittens (Upper Serangoon)" directly to confirm details.
Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
My corgi has been with Mutts and Mitten for almost two years now. We send him to daycare about once every two weeks, where he gets to swim, take part in activities, and enjoy playtime with other dogs. I appreciate that the team keeps us informed if they notice any issues after his swim (while drying them), and that there are always multiple staff members supervising the dogs when they are together.(bonus they can send your dog to the groomers located in their premises) They are also very thorough with their vetting process for example, they do not mix daycare dogs with boarding dogs, which gives me peace of mind. The team is generally responsive and attentive whenever we have questions or concerns. I also find their pricing reasonable compared to other daycare options. That said, I think there is room for improvement. It would be nice to receive more one-to-one photos of my dog during daycare(socialising portion). Additionally, allowing card payments for boarding would make it more convenient to purchase packages an auto-renewal option would be especially helpful, instead of having to use PayNow/ bank transfer each time. I also chose Mutts and Mitten (Kovan) because it is within walking distance from my home, which makes drop-offs and pick-ups very convenient. (My dog often try to pull me towards the direction of the day care during walks HAHAHA) I also board my corgi with them occasionally. It’s reassuring to be able to check in on him via the 24/7 CCTV, and the boarding areas are cleaned daily. Overall, it has been a good experience with Mutts and Mitten. ps. Hope future photos are clear 😅
We first came to know of Mutts & Mittens Active in our search for a reliable and reputable boarding place for our furkid. Then we got to know MMA offers daycare as well where we can utilize the daycare sessions concurrently to let him have an enjoyable stay with fun-filled activities. From the first boarding and daycare, the experience was great and we became a regular. Besides 24/7 CCTV, there are always prompt updates of our furkid's activities and well-being. The staff always took great care of him when he had tummy upset. They also understand his temperament / socialization pattern very well and make accommodations accordingly, including suitable room and activities for him which we sincerely appreciate their kind understanding. Most importantly we can see that our furkid really loves going to MMA and likes all the staff there. Highly recommended for both their boarding and daycare services. Thanks for being trustable and keep up the awesome work ❤️
Pidan loves Mutts and Mittens Active! The team is amazing and so thoughtful with her multiple allergies, which means a lot to us. We always get great updates, and she’s excited to go every week. She comes home totally spent and happy after all the play and swimming. Huge thank you to the team for taking such great care of her — couldn’t recommend them more!
My go to for doggy daycare - Luka’s been with Mutts & Mittens for close to 2 years! Love that he gets a good swim, work his senses with mat sniffing (definitely his favourite activity) and socialization all in a day. Very attentive and caring staff that have been flagging out any potential skin concerns I might have missed during his bath. Always a happy healthy dog when he gets home!
Every hooman at Mutts and Mittens Active (Kovan) is great, they try to understand my dog Jonahs who is quite shy and work with him to draw the best out of him. After a few months Jonahs looks forward to his daycare sessions especially the morning swims with his hooman guide, as well as the shower and brushing after that! Though shy by nature, Jonahs just enjoys watching his furfriends play tag around him. When Jonahs comes home, I can see that he’s had a wonderful day at daycare !
Side-by-side with the next three highest-rated pet boarding providers on KakiList, so you can see how Mutts & Mittens (Upper Serangoon) stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Mutts & Mittens (Upper Serangoon) (this page) | ⭐ 4.9 | 515 | — | ✓ |
| The Pup Life | ⭐ 5.0 | 1565 | — | ✓ |
| The Hamster Hotel LLP | ⭐ 5.0 | 232 | — | ✓ |
| Cat's Cradle | ⭐ 5.0 | 197 | — | ✓ |
Mutts & Mittens (Upper Serangoon) has not published a price list on this directory, so rates should be confirmed directly with the provider. In the Singapore pet boarding market, nightly rates typically vary by pet size, breed, and the type of accommodation offered — standard kennels, hotel-style suites, and home-based boarding each carry different price points. Additional charges may apply for add-on services such as grooming, teeth or nail care, or ear cleaning during the stay. For mobile or transport-assisted drop-off and collection, a separate transport fee may be quoted. Always ask for a written breakdown before confirming a booking. See the full Pet Boarding cost guide for Singapore →
Most reputable boarding facilities in Singapore require dogs to be current on their DHPP (distemper, hepatitis, parvovirus, parainfluenza) and rabies vaccinations, and many also require bordetella (kennel cough) protection given the close-quarters nature of boarding environments. For cats, the FVRCP combination vaccine is the standard requirement. Vaccinations are typically expected to have been administered within the past 12 months. Proof — usually a veterinary vaccination card or certificate — is generally required at drop-off. Contact Mutts & Mittens (Upper Serangoon) directly to confirm their exact vaccination policy before your pet's first stay, as requirements can vary between facilities.
Pet boarding facilities in Singapore operating commercially are required to hold a licence issued by the Animal & Veterinary Service (AVS) under the National Parks Board. No AVS licence is currently listed in this directory entry for Mutts & Mittens (Upper Serangoon), so prospective clients should ask the provider directly to sight or confirm their licence status before leaving their pet in care. On the question of insurance, it is worth asking whether the facility carries coverage for veterinary costs arising from injury or illness during a stay, and what the protocol is if a pet becomes unwell or is involved in an incident. Confirming these details in writing before drop-off is advisable. Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
If Mutts & Mittens (Upper Serangoon) isn't the right fit, these are other pet boarding providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.