My Family Clinic Hougang Central ✓ ACRA Verified
About My Family Clinic Hougang Central
About My Family Clinic Hougang Central
My Family Clinic Hougang Central is a general practice clinic located at Blk 804 Hougang Central, #01-118, serving patients in the Hougang area and across Singapore. The clinic has a 2.2/5 rating across 142 Google reviews — a robust sample size that warrants careful consideration before booking. No regulatory licences are listed in the provider's profile at this time, and ACRA registration has not been confirmed.
For a GP visit, patients typically walk in or call ahead to check queue times. A standard consultation covers history-taking, examination, and prescription where appropriate. Common investigations such as blood panels, urine tests, and referral letters to polyclinics or specialist outpatient clinics can be arranged at the GP level. Patients with chronic conditions covered under the Chronic Disease Management Programme (CDMP) — including hypertension, diabetes, lipid disorders, asthma, and others — may be eligible to use MediSave S$500–700 per year for outpatient treatment at a CDMP-enrolled clinic; confirm enrolment status directly with the clinic. For specialist care, a GP referral letter supports a subsidised polyclinic or public hospital SOC pathway.
Contact My Family Clinic Hougang Central by phone or via the enquiry form to check current operating hours and queue availability before making the trip.
Listing data is incomplete — contact My Family Clinic Hougang Central directly to confirm details.
Services Offered
Is My Family Clinic Hougang Central legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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2.2/5 from 142 Google reviewsRobust sample size of 142 reviews — the low rating warrants careful consideration before booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 2.2 (142 reviews)
Ray Loh
★☆☆☆☆
The clinic staffs are very unfriendly and curt. The feeling is very unpleasant. A simple question will always get a respond like a rebuttal. I always have to convince myself that they are probably just have a bad day but it’s always that case no matter the clinic is crowded or not. How can someone who works in healthcare industry be so distant to patients. The atmosphere in the clinic is very suffocating.
Eddie Chua
★☆☆☆☆
I had a very disappointing first visit with this doctor, Dr Liang. He came across as moody and uncaring, and did not take the time to explain my condition. When I asked whether it could be due to a viral infection, he responded impatiently. This will be my first and last visit to this clinic, as there are far more kind and caring doctors elsewhere.
Ronald Hee
★★★★★
I've been coming here since I used to stayed nearby in the 90s. True, staff can sometimes be curt. But one understands the patient load they deal with. Usually packed! They appreciate I say hello, goodbye etc and reciprocate, and often say take care as I leave. Recall the horrified look from supposedly the fierce auntie when I took tablets without water! Was concerned I would choke and asked did I need water. I'm fine, I can dry swallow meds. Have seen all the doctors several times. All good, some more friendly, some more formal, fair enough. One was very quick to respond when I later emailed to clarify something. Another noted in my health screening my cholesterol was borderline. Advised no need to take meds, let's try monitoring and lifestyle and diet changes first, as all meds have side effects. Kudos. You gave sensible advice when issuing meds would have been safer if anything went wrong, plus you have foregone earning a few bucks. Another time had bad pain in the bowels. First time treated me, said could be kidney stones, gave me an injection for the pain, warned if persists, go A&E. Cleared up. Second time it happened, got scolded! Why are you here? Go A&E right now! Do you need an ambulance? That's good service again, foregoing making money for the patient's well being. True, wait times can be long. Speak to the nurse if you need to cut queue because you're in pain. Afternoons probably also less crowded. Usually two doctors on duty, so it isn't that bad. True, they are closed roughly 1045 to 1230 every day for lunch, again fair enough. Can't say what time they close in the evenings, though imagine dinner time the same gap is there. I will still come back here even though it's now a bit far. The service is good, they've never overcharged me. Plus I'd like to see that horrified look on the nurse once again ... :)
Chee Valerie
★☆☆☆☆
On 27/4/25 while having a meal at the coffee shop very near to this clinic, someone in the coffee shop collapsed. A few of us went forward to help. I quickly went to My Family Clinic a few steps away from the coffee shop to ask for help as it is a matter of life and death. The Malay nurse at the counter coldly and flatly refused, saying their doctor is not local and cannot go and take a look to help. This is so shocking!! We are all so angry that they can cruelly ignore someone’s life and yet they are in the healthcare industry. This clinic should be struck out from the medical system!!
N O
★☆☆☆☆
I am very disappointed with the customer service here. My mum went to the clinic at 8:15pm for consultation, but was rudely turned away even though the official closing time is 9:00pm. Instead of showing care or professionalism, the malay staff spoke in an unkind manner and refused to attend to her. If a clinic chooses to close earlier than the stated hours, they should clearly update their timings instead of misleading patients who come in need of medical help. Turning away someone 45 mins before closing, and with such rude service, is completely unacceptable!! The clinic was empty, no one at all! especially in a healthcare setting where compassion should come first. Not recommended at all.
My Family Clinic Hougang Central vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how My Family Clinic Hougang Central stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| My Family Clinic Hougang Central (this page) | ⭐ 2.2 | 142 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does My Family Clinic Hougang Central charge?›
GP consultations at private and GP clinics in Singapore typically run S$25–60 per visit, with investigations billed on top — a blood panel is usually S$60–200, a urine test S$15–40, and an X-ray S$80–150. GST applies on private medical services. My Family Clinic Hougang Central has not published a specific fee schedule in this listing. Call ahead to confirm the consultation rate, whether CHAS subsidies apply (CHAS Blue, Orange, and Green cardholders pay reduced rates at enrolled GP clinics), and whether the clinic participates in the Chronic Disease Management Programme (CDMP) for eligible chronic conditions. For any planned investigation or procedure, ask for an itemised estimate upfront that separates MediSave, insurance, and out-of-pocket portions. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is My Family Clinic Hougang Central MOH-licensed and how do I verify the doctor?›
No regulatory licences are currently listed in this provider's profile. Every legitimate clinic in Singapore should hold an MOH Healthcare Services Licence under the Healthcare Services Act, verifiable on the MOH licensee directory. Every practising doctor must be registered with the Singapore Medical Council (SMC) — searchable by name at smc.gov.sg — where you can confirm registration status, specialist accreditation, and any disciplinary history. Given that no licences are listed here and ACRA registration has not been confirmed, we recommend verifying both the clinic's MOH licence and the consulting doctor's SMC entry directly before booking. Neither alone is sufficient. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
How do I use MediSave or insurance at My Family Clinic Hougang Central?›
Integrated Shield Plans (IPs) layered on MediShield Life cover most private specialist consultations, day surgery, and inpatient stays subject to deductible, co-insurance, and rider rules — confirm pre-authorisation with your insurer before any planned procedure. At GP level, MediSave can be used for outpatient treatment under the Chronic Disease Management Programme (CDMP), with a withdrawal limit of S$500–700 per year depending on the conditions involved; confirm whether the clinic is CDMP-enrolled before relying on this. CHAS cardholders (Blue, Orange, Green) are entitled to subsidised GP visits at enrolled clinics — confirm enrolment status with the clinic directly, as not all private GPs participate. For any investigation or referral, ask for an itemised breakdown of costs before proceeding so that the MediSave-claimable and out-of-pocket portions are clear. Skipping this step is the most common reason patients are surprised by their final bill.