About My Family Clinic Punggol Central
My Family Clinic Punggol Central is a general practice clinic located at 301 Punggol Central, serving residents in Punggol and the surrounding areas. It has been verified by KakiList, meaning a real person confirmed the operating details and contact channel. The clinic holds a 2.6/5 rating across 62 Google reviews — a moderate sample size, though the rating is notably below the typical range for well-regarded GP clinics and warrants attention before booking.
For a standard GP visit, patients can expect to walk in or contact the clinic by phone or the online form to check queue status and operating hours. A GP consultation typically covers acute illness (fever, cough, sore throat, stomach upset), minor injuries, medication refills, and referral letters to specialist outpatient clinics (SOC) at restructured hospitals. Patients holding Integrated Shield Plans should confirm whether the clinic issues GP referral letters that satisfy the insurer's pre-authorisation pathway. Singapore Citizens and PRs managing chronic conditions under the Chronic Disease Management Programme (CDMP) — covering hypertension, diabetes, lipid disorders, asthma, and others — may use MediSave up to S$700 per year for qualifying outpatient consultations and medications at enrolled CDMP clinics; confirm CDMP enrolment status with the clinic directly.
To book or check current waiting times, contact My Family Clinic Punggol Central by phone or via the enquiry form before making your way down, particularly during peak morning hours.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
I consulted Dr. Liew Hui Hui in June for gastric pain, and was referred to HMI, where I was charged over $300 for consultation and quoted more than $7,000 for a gastroscopy. Dear doctor, I don't know what commission you earn by referring patients to private specialists/ hospitals, but I hope it's a fortune. I've been in pain with stomachaches for three months because of the extra wait time for a referral to a public hospital. While I was up all night, I hope you slept soundly.
Was with my wife to see doctor today...damm slow. After seeing doctor, The counter staff also slow in dispensing medication. I would say worst than waiting to see doctor as there are 2 counter staff. The whole waiting process as good as going to polyclinic but charging at private rate. This is very disappointing.....
Disclaimer says registration cut off is 15 mins before closing, if crowded might be earlier. I was in the clinic at 1215, 30mins before closing and there is no crowd or patient. However was told no more registration as doc has cut off.. I don’t understand, you set your rule and you don’t follow it, lucky that I’m not some urgent illness, what if I’m on high fever? If you cannot even stand your own cut off, then please just remove it
Trust the bad reviews here. The doctor (Dr Liew I believe) was fine, the staff (both were at the counter) were incredibly rude (especially the one in scrubs) , so much so that I am still at the clinic and writing this review. Brought my mum to see the doctor for covid. She was feeling faint and I had to support her for mobility, the staff rudely ushered her to walk around the building to the back of the clinic. I understand protocol and the need to conduct the swab test at the back of the clinic for isolation purposes, but was it necessary to be so incredibly rude during and throughout the whole process? My mum was quite out of it and asked why we were moving around and when i was explaining to her, the staff rudely turned around to ask 做什么 (what she want) in chinese. Treat your patients with basic respect.
I think while waiting for the medicine dispensing, my cough would recover already. Not enough admin, hire one more lah, don’t know why so slow, and inefficiently, took me 2 hours overall just to see doctor for cough only. do not try this clinic, damn slow.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how My Family Clinic Punggol Central stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| My Family Clinic Punggol Central (this page) | ⭐ 2.6 | 62 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
GP consultations at private clinics in Singapore typically run S$25–60 per visit, with variations depending on the complexity of the consultation, medications dispensed, and any investigations ordered. Common add-ons include a blood panel (S$60–200), urine tests (S$15–40), swabs (S$20–50), and prescriptions billed separately from the consultation fee. GST applies on private medical services. For Singapore Citizens and PRs on the Community Health Assist Scheme (CHAS) or enrolled in the Chronic Disease Management Programme (CDMP), subsidised consultation rates and MediSave withdrawal of up to S$700 per year may apply at participating clinics — confirm CHAS and CDMP participation with the clinic directly before assuming subsidy eligibility. For any planned investigation, ask for a cost estimate in advance. See the full GP & 24-Hour Clinics cost guide for Singapore →
No regulatory licences are currently listed for My Family Clinic Punggol Central in this directory. Every legitimate clinic is required to hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory at moh.gov.sg. Every practising doctor must appear on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm registration status, any specialist accreditation, and disciplinary history. The absence of licence information in this listing does not necessarily mean the clinic is unlicensed, but it does mean you should verify independently before booking. Search the clinic name on the MOH licensee directory and confirm the consulting doctor's name on the SMC register. Both checks take under five minutes and are the baseline standard before attending any private medical provider in Singapore.
Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient stays and day surgery at private hospitals, but outpatient GP visits at standalone clinics are not typically covered by IPs — check your specific plan's outpatient rider terms. MediSave can be used for selected outpatient treatments under the MediSave 500/700 withdrawal limits: S$500 per year for general outpatient conditions and S$700 per year for CDMP-enrolled chronic conditions including hypertension, diabetes, and asthma, at clinics enrolled in these schemes. Confirm with My Family Clinic Punggol Central whether it participates in CHAS, CDMP, and MediSave outpatient schemes before your visit, as not all GP clinics are enrolled in every programme. For any planned investigation or procedure, request a written cost breakdown that separates the consultation, investigation, and medication fees so you can assess what is claimable and what is out-of-pocket.
If My Family Clinic Punggol Central isn't the right fit, these are other gp & 24-hour clinics providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.