About MyDoctor Canberra
MyDoctor Canberra is a general practice clinic located at Canberra Plaza (B1-06, 133 Canberra View), serving residents across the Sembawang and Canberra MRT corridor and accepting patients islandwide. It holds a 4.2/5 rating across 90 Google reviews — a moderate sample that provides a reasonable indication of patient experience. Pricing is positioned in the mid-range ($$) on a per-visit basis, consistent with private GP consultation norms in Singapore of approximately S$25–60 before investigations or medications.
Patients typically walk in or contact the clinic via WhatsApp, phone, or the online enquiry form to check waiting times before arriving. A GP consultation covers presenting complaints, physical examination, investigations where indicated (blood tests, urine dipstick, rapid antigen tests), prescription of medications, and referral letters to polyclinics or specialist outpatient clinics when a higher level of care is needed. Patients managing chronic conditions such as hypertension, diabetes, or lipid disorders may have their consultations and medications partially covered under the Chronic Disease Management Programme (CDMP), which allows MediSave 500/700 withdrawals for eligible outpatient visits. Integrated Shield Plan (IP) outpatient riders may also apply depending on your insurer's terms.
To book an appointment or check same-day availability, reach MyDoctor Canberra directly via WhatsApp or phone before travelling to the clinic.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
The doctor on duty was attentive and professional. However, the conduct of the older clinic staff was disappointing. During registration a younger clinic assistant asked about my symptoms. I clearly stated that I preferred to discuss them directly with the doctor and she acknowledged this. After my consultation the older clinic assistant dispensed my medication in a loud voice despite me standing right in front of her. My personal medical information could easily be heard by people around. This is a clear breach of patient privacy and confidentiality. This is also not the first time this has happened during my visits to this clinic. Clinic staff should be properly trained to handle patient information discreetly and respectfully. Medical matters should never be announced loudly in public areas. I hope the clinic management takes this seriously and improves staff awareness on patient confidentiality.
Dr Chong Jia An is a very kind and knowledgeable doctor who always does the extra mile for his patients. I have referred him patients and have received good feedback from his excellent patient care. The clinic is clean, and prices are reasonable and the doctor is very spot on with his clinical diagnosis. Highly recommend!!
Overall a very professional and pleasant visit at MyDoctor. Dr Chong was helpful and accurate with his diagnosis, and he is a doctor who is thoughtful for his patients. Both receptionists were friendly and very helpful, despite the busy crowd.
The main doc is friendly and he will take time to explain. but the counter staff wasn’t friendly. the senior staff with false eyelash attitude wasn’t pleasant. Not the first time i visited this clinic. always same kind of attitude. I prefer the aunty attitude was good, ask her thing she friendly to explain.
My husband visited this clinic on 6 October to see the doctor. Later in the month, when his company asked for his MC, we realised none was given. When we went back to ask for a reprint, the staff claimed he didn’t request for one. But it’s the doctor’s responsibility to ask if a patient needs an MC, especially for someone who’s working. The receptionist, Chew Yun, was also rude, making a “HUH” face with her eyebrows scrunched up twice, which came across as dismissive. Another staff, Cherry, even said patients should remind staff to issue MCs — which really isn’t the patient’s job. Overall, the service and attitude from the front desk were very disappointing.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how MyDoctor Canberra stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| MyDoctor Canberra (this page) | ⭐ 4.2 | 90 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
GP consultation fees at private clinics in Singapore typically run S$25–60 per visit, with MyDoctor Canberra positioned in the mid-range. On top of the consultation fee, investigations are billed separately — a blood panel runs approximately S$60–200, a rapid antigen or swab test S$15–50, and an X-ray S$80–150 if required. Medications and dispensing are also billed at point of service. For planned chronic-disease management visits, CDMP MediSave withdrawals (up to S$500–700 per year depending on the condition) can offset out-of-pocket costs for Singapore Citizens and PRs. Integrated Shield Plan outpatient riders may reimburse consultation and investigation fees subject to the plan's deductible and co-insurance. Confirm the full billing breakdown with the clinic before your visit. See the full GP & 24-Hour Clinics cost guide for Singapore →
Regulatory licence details for MyDoctor Canberra are not publicly listed on this directory at this time. Every legitimate clinic in Singapore must hold an MOH Healthcare Services Licence under the Healthcare Services Act — you can verify this on the MOH licensee directory at moh.gov.sg. Every practising doctor must also be on the Singapore Medical Council (SMC) public register at smc.gov.sg; search by name to confirm registration status, any specialist accreditation, and disciplinary history. Contact the clinic directly via WhatsApp or phone to request the clinic's MOH licence number and the name of the consulting doctor, then cross-check both on the respective public registers before booking. Neither the clinic licence nor the doctor's SMC registration alone is sufficient — both should be confirmed. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
MediSave can be used for outpatient GP visits under the CDMP for listed chronic conditions — hypertension, diabetes, lipid disorders, stroke, asthma, COPD, selected mental health conditions, and others — up to S$500 per year (or S$700 for eligible conditions). For non-CDMP outpatient visits, MediSave generally cannot be used at GP level. Confirm with the clinic's counter staff whether your condition qualifies before assuming MediSave will apply. If you hold an Integrated Shield Plan with an outpatient rider, GP consultations and investigations may be claimable subject to your plan's deductible, co-insurance, and the specific rider terms — check with your insurer. For any referral to a specialist or day surgery arising from a GP consultation, request a written financial counselling estimate that clearly splits insurance payout, MediSave deduction, and out-of-pocket portions before committing to treatment. Skipping this step is the most common reason patients are caught off-guard by their final bill.
If MyDoctor Canberra isn't the right fit, these are other gp & 24-hour clinics providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.