Novena Medical Center Family Clinic ✓ ACRA Verified
About Novena Medical Center Family Clinic
About Novena Medical Center Family Clinic
Novena Medical Center Family Clinic is a general practice clinic located at 10 Sinaran Drive, Singapore 307506, within the Novena medical hub. It holds a KakiList-verified status and carries a rating of 4.2 out of 5 across 40 Google reviews, which represents a moderate sample size. No regulatory licences have been confirmed in the listing data at this time, so prospective patients are encouraged to verify the clinic's MOH Healthcare Services Licence and the consulting doctors' Singapore Medical Council registration directly before booking.
For a first visit, patients typically contact the clinic by phone or via the online enquiry form to confirm the GP's availability and whether the session is a standard consultation or targeted at a specific concern such as chronic disease management, health screening, or a referral letter. General practitioner consultations in Singapore's private sector run S$25–60, with investigations such as blood panels, swabs, or X-rays billed on top. Patients managing chronic conditions such as hypertension, diabetes, or high cholesterol should ask whether the clinic participates in the Chronic Disease Management Programme (CDMP), which allows MediSave 500/700 withdrawals for outpatient treatment of listed conditions. Integrated Shield Plan holders should confirm whether the clinic is on their insurer's panel before attending.
To book, contact Novena Medical Center Family Clinic by phone or the website form, confirm the consultation fee, and ask for the named doctor's SMC registration number before your visit.
Services Offered
Is Novena Medical Center Family Clinic legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.2/5 from 40 Google reviewsModerate sample size.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 4.2 (40 reviews)
Yulianto Maliang
★★★★☆
Extremely friendly, helpful doctors and staffs, but shall prepare for budget because this medical services and treatments is not cheap. They have high standard quality for medical services and treatments. On ground floor there is a shopping mall, food center and convenient stores.
CCS
★★★☆☆
Classy and clinical. Parked here to avoid the risky access ramp of the popular Velocity next door. Toilets are super clean. Security counter staff is most helpful. Feel safe anywhere in the building. Just one problem is finding the lift lobbies.
Francesca Lam
★★★★☆
Great parking - always something available. Good access to specialists. I visited Expat Dental on the 8th floor. What a great experience a visit to the dentist can be.
Kelly Kwok
★★★☆☆
Location is very convenient but the layout upstairs a bit inconvenient. I have to walk round the floor and past so many clinics before I can locate the clinic I am supposed to visit!
Ňô vá
★★★★★
My family and I have been to this hospital for treatment.
Novena Medical Center Family Clinic vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Novena Medical Center Family Clinic stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Novena Medical Center Family Clinic (this page) | ⭐ 4.2 | 40 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Novena Medical Center Family Clinic charge?›
GP consultations at private clinics in Singapore typically run S$25–60, with follow-up visits often slightly lower. Common add-ons billed separately include blood panels (S$60–200), throat or wound swabs, urine tests, X-rays (S$80–150), and prescription medications. GST applies on private medical services. For planned investigations or referrals to specialists, ask for a written breakdown of expected costs at the time of consultation. Any planned procedure at a specialist level should come with a financial counselling estimate that splits insurance payout, MediSave deductions, and out-of-pocket portions clearly. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Novena Medical Center Family Clinic MOH-licensed and how do I verify the doctor?›
Every legitimate clinic in Singapore must hold an MOH Healthcare Services Licence issued under the Healthcare Services Act — verifiable on the MOH licensee directory online. Every practising doctor must also appear on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm their registration status, any specialist accreditation, and disciplinary history. No regulatory licences are recorded in this listing at present. Patients are strongly encouraged to confirm both the clinic's MOH licence and the consulting doctor's SMC entry directly with the clinic before booking. Neither signal alone is sufficient — both should be in order for a legitimate medical provider.
How do I use MediSave or insurance at Novena Medical Center Family Clinic?›
MediSave can be withdrawn for outpatient treatment under the Chronic Disease Management Programme (CDMP), which covers listed conditions including hypertension, diabetes, lipid disorders, asthma, COPD, stroke, and selected mental health conditions, up to S$500–700 per year depending on the withdrawal limit that applies. Confirm whether the clinic is CDMP-accredited before your visit if this is relevant to you. Integrated Shield Plan (IP) holders layered on MediShield Life should check whether the clinic is on their insurer's panel for outpatient reimbursement — most IPs cover specialist and inpatient care more comprehensively than GP visits. For any planned procedure, request a written financial counselling estimate itemising insurance, MediSave, and out-of-pocket portions before committing. Skipping this step is the most common reason patients are surprised by their final bill.