NUP Bukit Batok Polyclinic ✓ ACRA Verified
About NUP Bukit Batok Polyclinic
National University Polyclinics offers primary care services, providing holistic and patient-centred care for residents in the west.
Most enquiries to NUP Bukit Batok Polyclinic involve GP & 24 hr clinic. The operator works directly with homeowners, which means you deal with the same contact through quote, scheduling, and job completion rather than being handed off.
NUP Bukit Batok Polyclinic covers all of Singapore, which is useful if you live in a less-central estate or need a provider that can follow a recurring job to different addresses. The business is KakiList-verified, meaning a real person has confirmed the operating details and contact channel. Google reviewers currently give NUP Bukit Batok Polyclinic an average of 2.6/5 across 299 reviews, which is a reasonable signal of consistency for a healthcare provider.
If you want to gauge whether NUP Bukit Batok Polyclinic is the right fit for your job, the fastest path is a WhatsApp message with photos of the issue, your postal code, and a rough preferred slot. Most providers on KakiList respond within a few hours during business hours and can quote before scheduling a visit.
Services Offered
Is NUP Bukit Batok Polyclinic legit?
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Verified by KakiListWe cross-check listed businesses against Singapore's official ACRA registry before marking them as verified.
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2.6/5 from 299 Google reviewsGoogle reviews are harder to fake than testimonials on a provider's own website because each reviewer has an auditable Google account.
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Operating islandwideA provider listing specific coverage zones is more credible than a vague "all of Singapore" claim, because it implies real scheduling and logistics.
Google Reviews ⭐ 2.6 (299 reviews)
Avocado7 Lee
★☆☆☆☆
This is my first time to Bukit Batok polyclinic. The experience was lousy. The waiting time was long despite I had an appointment. I waited for more than 1.5 hrs for my turn. The staff nurse taking bood test had no experience, she poked twice on my hand and was unable to get the blood flow into the tube and declared that I had "no blood". I requested for another staff to draw my blood, who effectlessly draw out 2 tubes of blood from my hand. The appointments machines were not working. The payments machines were all down. If our government encourages the people to go digital, then the equipments and support must be good. How could it happen when all the machines were faulty and no manpower was despatched to salvage the situation? If we were not fully ready, why not have partial of the services digitalise and partial manually? Singapore being coined as one of the top notch medical service provider in the world, and is well known for our efficiency, I strongly feel that NUHS really has a lot to catch up in improving the services and experiences of the patients.
May
★☆☆☆☆
Totally horrendous experience!!! Went for cervical screening. Staff named Najme inserted the speculum in without asking to see if I was ready. I ended up screaming all the way in excruciating pain and she did not stop even stop to check how I was until she managed to extract the sample. After the procedure she just told me to dress up. When I told her it was soooooooo extremely painful, all she said was a little discomfort is expected. So apparently she heard but just ignored my screaming. When I feedback to the BB Polyclinic head Dr Michael Lim about the incident, after investigation, all he said was staff did not detect great pain and therefore she continued with the procedure and therefore there was no lapse and she followed SOP!!! So case closed! If even the head does not serve with heart, it is of little wonder there are so many complaints about staff with no empathy there. Wonder why they even bother to be healthcare workers.
Mdm Hoong
★★★★★
So far I have been to Jurong Polyclinic, Pioneer Polyclinic, Clementi Polyclinic and Bukit Batok Polyclinic. I need to feedback the best environment and passion and patience doctors at Bukit Batok Polyclinic. The interior of the building is bright and windy (with huge ceiling fans) which I believed a non air conditional environment is actually good for patients. And the doctors are patience and caring. Unlike my previous bad experience at Jurong Polyclinic (inpatient and show no sympathy towards my health condition). Highly propose Govt should cons to build more healthcare facilities like Bukit Batok Polyclinic!
Leigh
★★★★★
i know a lot of people complain about the long waiting times, but usually when i go (saturday mornings with appointment) im usually seen very quickly. the staff can be curt but are generally efficient at what they do. i had a 1030 appointment today and was done within 15 minutes, including dr consult and collecting medicationn thank you for the work yall do for the community :)
Cherry Anne Fong
★★★★★
people generally only leave a review because they're spurred by something unpleasant ; they're unhappy. this skews a place's ratings! BB polyclinic has served everyone well for plenty years. the staff / doctors / nurses there try their hardest. they need recognition and appreciation.
NUP Bukit Batok Polyclinic vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how NUP Bukit Batok Polyclinic stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| NUP Bukit Batok Polyclinic (this page) | ⭐ 2.6 | 299 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How do I contact NUP Bukit Batok Polyclinic?›
Use the contact details listed on this page to reach NUP Bukit Batok Polyclinic. When a phone number or website is provided, those are the quickest ways to get in touch and confirm availability.
Which areas in Singapore does NUP Bukit Batok Polyclinic serve?›
NUP Bukit Batok Polyclinic provides islandwide coverage, which means they accept jobs across all regions of Singapore — HDB, condo, and landed properties included. Always confirm travel charges upfront if your location is far from their usual base.
How much does NUP Bukit Batok Polyclinic charge?›
Pricing depends on the scope of the job, property type, and urgency. NUP Bukit Batok Polyclinic will quote after understanding what's needed — usually via a short WhatsApp or phone conversation. Always ask whether the quote includes materials, transport, and GST so you can compare providers on equal terms.
Is NUP Bukit Batok Polyclinic a verified business?›
Yes — NUP Bukit Batok Polyclinic is verified by KakiList. We check each listed business against public Singapore business records before it appears as verified on the site.
How quickly can NUP Bukit Batok Polyclinic start a job?›
Response and booking timelines depend on current demand and job complexity. For urgent work, call rather than email — it's the fastest way to get a confirmation and a time slot.