About Pacific Medical Clinic Orchard
Pacific Medical Clinic Orchard is a general practice clinic located at Paragon Shopping Centre on Orchard Road, offering GP consultations on a per-visit basis. KakiList has confirmed operating details and contact channels; however, no ACRA registration or MOH Healthcare Services Licence has been supplied for this listing. The clinic holds a 2/5 rating across 12 Google reviews — this is a very small sample and a below-average score, both of which should be weighed carefully before booking. No pricing details are available beyond a general mid-range indicator.
For a first visit to a GP clinic, patients typically walk in or call ahead to check queue times and confirm the services offered — blood tests, vaccinations, medical certificates, chronic disease follow-up, or specialist referral letters. Confirm whether the clinic accepts Integrated Shield Plan (IP) coverage, MediSave under the S$500 outpatient withdrawal limit or the Chronic Disease Management Programme (CDMP) for listed conditions such as hypertension, diabetes, or hyperlipidaemia, and whether the consulting doctor is SMC-registered. Bring your NRIC or passport and any existing medication lists for a productive first consultation.
Contact Pacific Medical Clinic Orchard directly by phone or via the enquiry form to confirm current consultation hours, queue availability, and accepted payment and insurance methods before making the trip to Paragon.
Listing data is incomplete — contact Pacific Medical Clinic Orchard directly to confirm details.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
The worst experience. I called in the morning for an appointment, and I was told to walk in. I arrived, and they told me that they are closed. They directed me to the clinic on the 11th floor. It wasn't a GP at all. Irresponsible when people are already sick.
The staff, Wani, was absolutely service oriented person to attend the patient’s request thoughtfully. Thanks to her I manage to get a reference letter in time and I can see the specialist next day. Appreciate your help!
Last time my boyfriend was sick was more than 2 years ago, he is not the kind who sais he is sick when he isn’t. So when he is been feeling very unwell and with fever for 4 days we suspected there is something really wrong. Upon meeting the doctor (was less than 3 minutes) she told us my boyfriend has just a common cold and should go to work the next day or at the same afternoon if he is feeling better (he obviously wasn’t). She didn’t even gave us any prescriptions or advice. Her phone rang so she suggested with her hand that we leave the room while she took the call. This is my first time dealing with Singaporean doctors and I’m very disappointed and mad at the same time. On top of everything the whole useless procedure cost us 49 dollars. So I hope he will get better soon on his own because apparently we can’t expect help from the medical professionals. 😔
First of all, I was referred here by Fullerton and there was only one gynae. I waited for close to an hour outside the doctor’s room. When I entered the room, the doctor showed many open tabs of google images of different ovarian cysts. Throughout the whole consultation, it was just me (and my mum) listening to the gynae explaining via google images of other people’s ovarian cysts (on Google) instead of mine. As my mum does not understand english, she had me translating everything to my mum in mandarin instead of getting a staff to do it. As a patient who was so nervous, tense and worried but still had to do all the translating. Furthermore, when I asked about my condition, she was unsure, said something then google it for me to see then added again“oh it’s not this” then google again. Everything that she showed me, I have already read on Google. She also suggested for me to do surgery. Apart from that, she also answered my concerns un-confidently with words like “maybe”, “depends”, it made me feel so worried and unsure if I should go ahead with such an expensive and complicated surgery. She was also quite pushy and not empathetic towards my feelings. I asked if I could hold the surgery, she said no point as the cyst is so big and will remain there. But I insisted to hold for a month so she arranged for an ultrasound with another clinic and then for her to review again. I am extremely disappointed as I expected better service from a private clinic and not a gynae that show me google images and lacks knowledge. So, I went for a second opinion at another clinic, the doctor was so professional, did ultrasound on the spot and explained everything to me in detail and answered all my concerns. He was empathetic and also gave a totally different diagnosis. This is by far, my worst experience. ever.
Useless clinic. Lots of staff hanging around with little patients. The lady doctor GP that consulted me was not very helpful. She does not listen, she is not friendly, she keeps on talking. Feels like listening to a medical apps with small knowledge base and little experience. Not recommended.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Pacific Medical Clinic Orchard stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Pacific Medical Clinic Orchard (this page) | ⭐ 2.0 | 12 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
No specific fee schedule has been provided for this listing. Singapore GP consultations at private clinics typically run S$25–60 per visit, with additional charges for investigations (blood panel S$60–200, urine test S$15–40), prescriptions, and medical certificates. At a private GP in Orchard Road, fees may sit toward the higher end of that band. GST applies on private medical services. For any planned investigation or procedure, request a written breakdown of charges before proceeding. If you hold a Integrated Shield Plan, confirm whether GP consultations are claimable under your rider and what documentation the insurer requires. MediSave can be used for CDMP-listed chronic conditions up to S$700 per year under the outpatient withdrawal limit. See the full GP & 24-Hour Clinics cost guide for Singapore →
No MOH Healthcare Services Licence or SMC doctor registration has been supplied for this listing — both are mandatory for a legitimate private GP clinic operating under the Healthcare Services Act. You should verify the clinic's licence on the MOH licensee directory and the consulting doctor's name on the Singapore Medical Council public register at smc.gov.sg before booking. Search by the doctor's name to confirm active registration status, any specialist accreditation, and disciplinary history. The absence of licence information in this listing does not necessarily mean the clinic is unlicensed, but it does mean you cannot confirm compliance from this page alone. Contact the clinic directly and ask for the MOH licence number and the consulting doctor's SMC registration number — any legitimate clinic will provide these without hesitation. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
No confirmation is available from this listing that Pacific Medical Clinic Orchard is accredited for MediSave outpatient claims or CDMP billing. At accredited GP clinics, MediSave can be used for outpatient treatment of CDMP-listed chronic conditions — hypertension, diabetes, lipid disorders, asthma, COPD, stroke, selected mental health conditions, and others — up to S$700 per year. Integrated Shield Plans generally do not cover routine GP visits unless you hold a rider that includes outpatient benefits; check your policy documents or call your insurer before assuming coverage applies. For any investigation or referral to a specialist, request an itemised estimate so you understand the out-of-pocket portion before proceeding. Confirm directly with the clinic whether they are a CDMP-accredited practice and whether they can process MediSave claims at the point of consultation.
If Pacific Medical Clinic Orchard isn't the right fit, these are other gp & 24-hour clinics providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.