Parkway MediCentre Mt Elizabeth Novena ✓ ACRA Verified
About Parkway MediCentre Mt Elizabeth Novena
About Parkway MediCentre Mt Elizabeth Novena
Parkway MediCentre Mt Elizabeth Novena is a general practice clinic located at 38 Irrawaddy Rd, #01-18 Mount Elizabeth Novena Hospital, Singapore 329563. The clinic has been listed on KakiList with verified contact details. It carries a Google rating of 1.9 out of 5 across 17 reviews — a small sample that should be treated as directional only, and prospective patients are encouraged to read individual reviews carefully before booking. No regulatory licences are currently recorded in this listing, and no years-in-operation figure is available.
As a GP clinic within the Mount Elizabeth Novena medical complex, the typical patient journey begins with a walk-in or booked appointment for general outpatient consultation, covering acute illness, chronic disease follow-up, minor injuries, and referrals to specialists within the hospital. Being co-located with a private specialist hospital means referrals for further investigation — blood panels, imaging, or specialist review — can often be arranged on the same campus. Patients should confirm whether Integrated Shield Plan (IP) coverage applies to their visit, note that MediSave can be used under the CDMP for listed chronic conditions, and ask about the consultation fee before being seen, as private GP fees in this setting typically run S$40–80 per visit before investigations.
To book an appointment, contact the clinic directly via WhatsApp, phone, or the enquiry form listed on this page, and bring your NRIC or FIN, insurance card, and a list of current medications to your first visit.
Services Offered
Is Parkway MediCentre Mt Elizabeth Novena legit?
-
✅
Verified by KakiListA real person confirmed operating details and contact channel.
-
⭐
1.9/5 from 17 Google reviewsSmall sample — treat as directional only. The low rating warrants reading individual reviews before booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 1.9 (17 reviews)
Andy Wang
★★☆☆☆
Waiting took 1.5 hours and screening only took 0.5 hours. There were probably only 5-6 people ahead of me. I don’t know why things moved so slowly… Only positive was the nurse who took my blood sample was good - she did flu vaccination in the same arm that she drew blood - very efficient and first time I experienced this too.
Baron Navadne
★★★☆☆
My health screening took about two hours. Some negative points: the visit to the doctor seems very rushed for my taste. Relax man. It is very difficult to contact them on the phone. One has to talk to some call centre but even they cannot get hold of them. On the day before my checkup, I received a phone call asking me to confirm a test that I never requested. Positives: not much waiting time. There is a nice coffee machine and some thing to eat, although no real milk. The staff is mostly friendly and efficient, especially the nurses in charge of the tests.
M
★☆☆☆☆
I would give 0 star considering the price I’ve paid. The female doctor on duty this morning is rushy, rude and lack of professionalism. It sounds like she has no love for the job. She kept asking me for my past medical screening done at another place despite I’ve already told her that it was a basic check up organised by my company and nothing critical has been discovered. All the info that needs to be disclosed is alr in the questionnaire, I don’t know why she needed to repeat the whole thing again like a bot. Some more asked me “Go find your past health screening report n see if you got any problems” as if she was gonna discover some serious illness. Just bother to read the questionnaire beforehand, go through the key points and make relevant suggestions… This is an absolute waste of time! I understand that you want to know the medical history of your patient but shouldn’t you be nice and have some empathy? When I asked whether it’s ok to add some other tests not included in the package, she was dismissive and just said it’s not necessary. Shouldn’t it be the customer whom is paying to decide what test to add on? She passed on a lot of nervous energy, making me feel extremely uncomfortable. She also kind of mocked me when I said I never had pap smear test done before. Definitely the worst experience ever among all the clinics I’ve visited throughout the years. Don’t come to this place if you are self paying. Go somewhere with better customer service.
Anne Chang
★☆☆☆☆
Extremely unprofessional medical staff, potential wrong procedures have caused wrong result, wrong information has been given to cause serious confusions, this is literally scary considering all the tests are related to health and none of the medical staff there seems to care at all and have very limited medical knowledge which is extremely odd. I would give negative star if I can
na nashi (HL)
★★★★★
Screening completed around 1.5 hrs. Requested for female doctor and got my request. Friendly doctor and nurses. Breakfast provided is quite nice. Nice coffee and tea available. However instructions on what to expect next could be clearer. For example provided a checklist on what to expect next. Very poor mobile reception in premises. Wifi also needs to be improved, unable to connect even after entering OTP.
Parkway MediCentre Mt Elizabeth Novena vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Parkway MediCentre Mt Elizabeth Novena stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Parkway MediCentre Mt Elizabeth Novena (this page) | ⭐ 1.9 | 17 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Parkway MediCentre Mt Elizabeth Novena charge?›
Private GP consultations at clinics within specialist hospital complexes typically run S$40–80 per visit, which is at the higher end of the general GP range of S$25–60. Investigations billed on top of the consultation may include blood panels (S$60–200), urine tests, X-rays (S$80–150), and ECGs. Prescriptions and follow-up reviews are billed separately. No specific pricing is published in this listing, so confirm the consultation fee before being seen. For planned procedures or specialist referrals arising from your visit, request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions. GST applies on private medical services. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Parkway MediCentre Mt Elizabeth Novena MOH-licensed and how do I verify the doctor?›
No MOH Healthcare Services Licence or Singapore Medical Council (SMC) registration is recorded in this listing, which is a gap that warrants direct verification before booking. Every legitimate clinic must hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory. Every practising doctor must appear on the SMC public register at smc.gov.sg, where you can confirm registration status, specialist accreditation, and any disciplinary history. Parkway MediCentre is a brand operated under Parkway Pantai, a large regional healthcare group, which provides some institutional context, but you should still confirm the specific clinic's licence and the named consulting doctor's SMC entry independently before your appointment. Neither the group affiliation alone nor the hospital co-location is a substitute for verifying the individual clinic and doctor credentials. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
How do I use MediSave or insurance at Parkway MediCentre Mt Elizabeth Novena?›
Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient stays and day surgery at private hospitals; outpatient GP consultations are typically self-pay unless your plan has an outpatient rider — confirm with your insurer before your visit. MediSave can be used under the Chronic Disease Management Programme (CDMP) for listed conditions including hypertension, diabetes, lipid disorders, asthma, COPD, stroke, and selected mental health conditions, within the S$500–700 annual withdrawal limit for outpatient use. For any investigations or referrals arising from your GP visit that lead to specialist care or a planned procedure, request a financial counselling session and a written pre-treatment estimate splitting insurance payout, MediSave deduction, and out-of-pocket portions before agreeing to proceed. Being co-located within Mount Elizabeth Novena Hospital means specialist and procedural pathways are accessible on-site, but costs escalate significantly beyond the GP consultation — pre-authorisation from your IP insurer and a Letter of Guarantee are advisable for any planned procedure to avoid post-treatment billing surprises.