About Parkway Shenton Pasir Ris Elias Mall
Parkway Shenton Pasir Ris Elias Mall is a general practice clinic located at Elias Mall in Pasir Ris (Unit B2-40, 7 Pasir Ris Central), serving residents across the eastern region and beyond. It is listed as KakiList verified, meaning operating details and contact channels have been confirmed. The clinic holds a 3.1 out of 5 rating across 39 Google reviews — a moderate sample size, though the rating sits below the typical range for well-regarded GP practices and warrants attention. No regulatory licences are currently listed in this profile, and ACRA registration is not confirmed, so prospective patients are encouraged to verify the clinic's MOH Healthcare Services Licence and the attending doctor's Singapore Medical Council registration directly before booking.
For a first visit to a GP clinic, the process is straightforward: contact the clinic by phone, WhatsApp, or the online enquiry form to confirm opening hours and whether walk-in or appointment-based attendance applies. At consultation, the doctor will assess your presenting condition, advise on relevant investigations if needed, and issue prescriptions or referral letters where appropriate. MediSave can be used for outpatient consultations under the Chronic Disease Management Programme for listed conditions such as hypertension, diabetes, and hyperlipidaemia, subject to the S$500 or S$700 annual withdrawal limits. Integrated Shield Plan coverage generally does not apply to GP outpatient visits.
To get started, contact Parkway Shenton Pasir Ris Elias Mall directly via WhatsApp or phone to confirm current operating hours and whether your condition requires an appointment or can be seen as a walk-in.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
I think I owe Dr Ting Xiao Liey a living. Not because FHG was closed, I wouldnt even come here. The moment I stepped in the doctor was already aggressive. Frowning and asking what do you want and then cutting me halfway. Asking me what I want, so I said antibiotics. And then she told me I have something else which I told her my test results was another results. She got even more annoyed. And asked me what I want again?!? Duh medicine? Otherwise I come here for what. Please don't take people's calm and polite speaking as your leverage to vent your frustration from before. Can't believe you needed me to show my annoyance before you realise how rude you are and mellow down. This place is just ridiculous, no wonder the 3 stars. You charge me $27.50 for consultation? I don't even think you should be paid.
I visited this clinic for do health screening. The staff by the name Grelly, really friendly and make everything go easier! Big clap for Mrs Sally yeong the way she draw my blood really good and didn’t feel painful at all! The female doctor also very friendly and tell me everything good for my check up. Thankyou parkway shenton!
The attending physician I understand was Dr. Wong Khai Terng. After asking symptoms, he rushed through the consult and did not appear interested in understanding what happened to the patient, interrupting when patient was trying to give history, seemed to be rushing to get patient out, did not do proper check e.g. did not even check temp for a patient with flu symptoms until we mentioned. Dr. even prescribed lozenges for sore throat although this symptom was never mentioned and did not exist. This was the worst experience with Parkway Shenton we have experienced as a family.
Accompanied my children here to do corporate health screening. Even walked in with pre-booked appointments at 9:30am but still waited closed to 2hours to their turn for just drawing blood. This is ridiculous and not acceptable..patients walking in with empty stomach but waited way too long just to see Dr to draw blood. I think the waiting time is definitely worsen than everywhere else , even a policlinic can do better job. I will definitely not recommend this outlet!! Totally disappointed ☹️ the worst part is the lady Dr not even experienced in drawing blood.. resulted my daughter had bruises on her 2 arms and got to know the last tube was not having enough blood.. Hence, I insisted to go elsewhere to draw blood.. speechless 🤬
First and last time here. Wouldn’t be here if RMG was closed. Waiting time is terrible even though clinic is so empty. We saw a female doctor wearing glasses. She’s unprofessional and gives you a condescending look when you asked more.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Parkway Shenton Pasir Ris Elias Mall stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Parkway Shenton Pasir Ris Elias Mall (this page) | ⭐ 3.1 | 39 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
GP consultation fees at private clinics in Singapore typically run S$25–60 per visit, with variations depending on the complexity of the consultation and any investigations or medications dispensed. Common add-ons include blood panels (S$60–200), urine tests, X-rays (S$80–150), and prescriptions — these are billed separately from the consultation fee. GST applies on private medical services. If you hold a Chronic Disease Management Programme (CDMP)-listed condition such as hypertension, diabetes, or hyperlipidaemia, MediSave can offset up to S$500–700 per year for eligible outpatient consultations at participating clinics. Confirm with the clinic whether they are a CDMP-participating provider before your visit. See the full GP & 24-Hour Clinics cost guide for Singapore →
No regulatory licences are currently listed in this profile, and ACRA registration is not confirmed. Every legitimate GP clinic should hold an MOH Healthcare Services Licence issued under the Healthcare Services Act, which is verifiable on the MOH licensee directory online. Every practising doctor must also appear on the Singapore Medical Council (SMC) public register at smc.gov.sg — search by the consulting doctor's name to confirm active registration and check for any disciplinary history. Parkway Shenton is a recognised group practice brand in Singapore, which provides some contextual reassurance, but patients should independently verify the clinic premises licence and the named attending doctor's SMC entry before booking. Neither the group brand alone nor a KakiList listing substitutes for direct licence verification.
Integrated Shield Plans (IPs) layered on MediShield Life generally do not cover GP outpatient consultations — IP coverage typically activates for specialist visits, day surgery, and inpatient admissions. For GP visits, the relevant mechanism is MediSave under the Chronic Disease Management Programme (CDMP), which allows up to S$500 per year (S$700 for patients managing two or more listed chronic conditions) to be withdrawn for outpatient treatment of conditions such as hypertension, diabetes, hyperlipidaemia, asthma, and stroke. Confirm with the clinic whether they participate in CDMP before your visit, as not all GP clinics are enrolled. For routine acute consultations (cough, flu, minor infections), payment is typically cash or NETS at point of service, with MediSave not applicable. If you require a specialist referral, ask for a written referral letter — this supports both the clinical handover and any subsequent insurance pre-authorisation.
If Parkway Shenton Pasir Ris Elias Mall isn't the right fit, these are other gp & 24-hour clinics providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.