About "Pawtel & Friends Pte Ltd"
Pawtel & Friends Pte Ltd is a pet boarding provider based at 142 Jalan Besar, Singapore 208860, listed on KakiList as a verified operator offering services islandwide. The business holds a 5-star rating across 21 Google reviews, which represents a moderate sample size and can be treated as a reasonable directional signal of service quality. Pricing sits at the mid-range tier (S$$).
When enquiring about a boarding stay, it is worth sharing your pet's size, breed, and temperament upfront, as these details can affect availability, room type, and any supplementary care requirements. Bring a copy of your pet's vaccination records — most reputable boarding facilities in Singapore require proof of current vaccinations before confirming a booking. If your pet has not stayed in a boarding environment before, ask whether a trial visit or short trial stay can be arranged to assess how your animal settles. Clarify the drop-off and collection window, feeding routine, exercise schedule, and how staff will communicate any health concerns during the stay.
To take the next step, reach out to Pawtel & Friends Pte Ltd via WhatsApp, phone, or the enquiry form on their listing to confirm current availability, discuss your pet's specific needs, and verify the vaccination documentation required before drop-off.
Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
⭐️⭐️⭐️⭐️⭐️ We were away for 4 days, and Pawtel & friends took good care of our baby Latte 🐶 ! They are friendly, professional, and offer great service at a friendly rates. We really appreciated how they kept us updated on our fur kid’s condition every day, which gave us so much peace of mind. You can tell they truly love animals — they spent quality time playing and bonding with our fur baby. Highly recommend this pet hotel for anyone looking for a safe and loving place for their fur babies! 💕 🐾
3 night staycation for my Chihuahua Very cosy and relaxing environment. Sleeping in own room at night Detailed pictures and videos to share with us on a daily basis. Thanks for taking good care of her. 🥰🐶
Snowee enjoyed his stay at Pawtel & Friends! The place is very clean and spacious, with 24/7 air conditioning. Timely updates was provided and we felt very reassured that Snowee is in good hands. Thank you for taking care of Snowee very well and the gifts provided in the end! Highly recommended to give this place a try when you need someone to look after your fur baby!
Baby Lion was with Pawtel & Friends from 5 Jan to 11 Jan 26. Initially I was very worried for Lion as it is his 1st time boarding. But it turn out very well. I m very impressed and very grateful to Pawtel staffs as they aware that we as an owner will be very worried with our pet when they are not with us. Pawtel really update us many times everyday. Highly recommend and will definitely be my first choice in future for boarding. Thank you for taking such a good care for Lion. P.S even keep his teeth for me.
I recently left my dog, Ollie, with Pawtel for 5 days and 4 nights, and the experience was absolutely wonderful! The team provided exceptional and professional care, keeping me updated daily with check-ins and sharing how Ollie was doing. When Ollie ended up scratching himself, they promptly reached out for approval and provided a cone to ensure his comfort. They even gave him a shower before pickup! Overall, I’m thrilled with Pawtel’s service and highly recommend them to other pet owners. Thank you for taking such great care of Ollie!
Side-by-side with the next three highest-rated pet boarding providers on KakiList, so you can see how Pawtel & Friends Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Pawtel & Friends Pte Ltd (this page) | ⭐ 5.0 | 21 | — | ✓ |
| The Pup Life | ⭐ 5.0 | 1565 | — | ✓ |
| The Hamster Hotel LLP | ⭐ 5.0 | 232 | — | ✓ |
| Cat's Cradle | ⭐ 5.0 | 197 | — | ✓ |
Pawtel & Friends Pte Ltd is priced in the mid-range tier (S$$), though exact nightly or daily boarding rates are not publicly listed and will vary depending on your pet's size, breed, and the type of accommodation selected. It is common for boarding providers in Singapore to apply surcharges for larger dogs, pets requiring medication administration, or bookings over public holidays. Additional costs to clarify before confirming include any handling fees for special dietary requirements, transport or pick-up and drop-off charges if offered, and fees for add-on services such as grooming or extra playtime during the stay. See the full Pet Boarding cost guide for Singapore →
Most boarding facilities in Singapore require dogs to be current on core vaccinations, typically the DHPP combination (distemper, hepatitis, parvovirus, and parainfluenza) as well as rabies. Bordetella, which protects against kennel cough, is frequently required for boarding and group daycare settings given the close contact between animals. For cats, the FVRCP vaccine (feline viral rhinotracheitis, calicivirus, and panleukopenia) is the standard requirement. Vaccination records are generally expected to be dated within the past 12 months. Bring the original veterinary certificate or a certified copy at drop-off. Contact Pawtel & Friends Pte Ltd directly to confirm their specific vaccination policy before your pet's first stay, as requirements can vary between providers.
Pet boarding facilities in Singapore are required to hold a licence issued by the Animal and Veterinary Service (AVS) under the National Parks Board. At the time of this listing, no AVS licence has been confirmed in the provider's public listing data. Prospective customers should ask Pawtel & Friends Pte Ltd directly to sight their AVS boarding licence number before leaving a pet in their care. On the question of insurance, ask whether the facility carries coverage for incidents involving pet injury, illness, or loss during a stay, and what their protocol is for seeking veterinary attention if a pet becomes unwell. Confirming these details in advance protects both you and your animal. Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
If Pawtel & Friends Pte Ltd isn't the right fit, these are other pet boarding providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.