Pinnacle Family Clinic Changi North ✓ ACRA Verified
About Pinnacle Family Clinic Changi North
About Pinnacle Family Clinic Changi North
Pinnacle Family Clinic Changi North is a general practice clinic located at Komo Shoppes, Upper Changi Road North, serving patients across the Changi and east Singapore area. KakiList has verified the clinic's operating details and contact channels. The clinic holds a 4.7-star rating across 95 Google reviews, which represents a moderate-to-robust sample and can be treated with reasonable confidence.
For most patients, a visit begins with a walk-in or phone enquiry about waiting times. GP consultations typically cover acute illness, chronic disease follow-up, minor injuries, and health screening. Patients managing chronic conditions such as hypertension, diabetes, or hyperlipidaemia may be enrolled under the Chronic Disease Management Programme (CDMP), which allows MediSave withdrawals of up to S$700 per year for outpatient treatment at participating clinics. For conditions requiring specialist input, the GP can issue a referral letter to a polyclinic or public hospital Specialist Outpatient Clinic, which unlocks subsidised consultation rates of S$30–80 for Singapore Citizens. Integrated Shield Plan holders should check whether outpatient GP visits are covered under their rider before claiming.
To make an appointment or check current waiting times, contact Pinnacle Family Clinic Changi North directly by phone or via the enquiry form listed on this page.
Services Offered
Is Pinnacle Family Clinic Changi North legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.7/5 from 95 Google reviewsModerate-to-robust sample size.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 4.7 (95 reviews)
Hui Bee Teh
★☆☆☆☆
One star is for the staff who handled an abusive uncle quite professionally. Here’s my experience: I booked online for a comprehensive check up and received an sms as confirmation. However there’s no instruction re: fasting so I went to the clinic the day before to find out, the nurse also gave me stool and urine collection kits just so I can bring them in on appt day. The next morning I realised the date of birth was wrong, it made me 30 years older than my actual date of birth, so I told the staff and she laughed then said she will correct that. The week after I went to collect the report and see the doctor, also asked about ECG which was stated as part of the package, the assistant was like “oh you want to do it ah? Can we can do it!” - why do I need to ask? What do you mean “I want to do it ah?” It’s in the package?? Then I know why, she was clearly not trained properly to do it, it took her a long time trying and still couldn’t get it right, then have to cover me up and left, then came back saying all is ok we are done… I believe it’s because my phone and Apple Watch are all in the bag that placed right next to my left arm (but I’m no expert in this), otherwise it’s her training then. Later on when I was leaving, I realised on the report it’s still stated the wrong age 🤦🏻♀️ so I asked her again, she said she can generate a new report and send to me, I was like - “aren’t the indicative indexes on the lab report based on age? Is changing only the birth date sufficient?” She laughed like I was telling a very funny joke…. (Really?? 😭) Anyway two days later I still had to chase the new report…. Decided that I’ll not return to this clinic no matter what… really surprised by the 4.7/5 reviews. Sorry but the assistant has cigarette smell and the Dr wasn’t even patient or seems interested to explain anything a bit more.
SN Y
★★★★★
My family and I have always been visiting Pinnacle Family Clinic upper changi since it's opening at komo at shoppes. The experiences have always been great especially with Dr. Raphael Ng and Ms Belinda. Dr Ng is very professional and patient. He was thorough in explaining the results and next steps to be done when I did my annual check up recently. His calm and approachable manner made the whole process smooth and stress-free. Ms Belinda is very friendly and helpful, she provides explanation in details pertaining to my queries. I am really glad that Pinnacle has opened a clinic in Flora area, it truly brings convenience to the residents here.
Shaun Gerald Huang
★★★★★
I have been visiting this clinic since it opened, and Dr Raphael and Marini have been fantastic. Dr Raphael is very patient and takes great detail to understand your symptoms or issues. He provides a clear explanation on what could be the potential cause, and the steps to recover.
C K Ng
★★★★★
Visited Pinnacle Family clinic recently and saw Dr Raphael Ng Shea recently. First the location of the clinic is very convenient; ample parking spaces and free parking for first hour. Clinic is easily accessible via the lift from car park. Clinic is near, nice and bright and the clinical assistant Belinda was very helpful and cheerful, in answering my queries. Then came my turn to see Dr Ng who was very professional and detailed in assessing my condition, answering my queries and concerns. Overall it was a very pleasant experience. Thank you Pinnacle Family clinic.
Stephanie Toh
★★★★★
Each time we visit the clinic, Dr Raphael and his clinic assistant have always been great. Dr Raphael always takes time to listen to our symptoms, and is very patient in explaining to us the possibilities, and also answering any questions we might have. We feel that our health is in safe hands each time we have to pay a visit to Dr Raphael.
Pinnacle Family Clinic Changi North vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Pinnacle Family Clinic Changi North stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Pinnacle Family Clinic Changi North (this page) | ⭐ 4.7 | 95 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Pinnacle Family Clinic Changi North charge?›
GP consultations at private family clinics in Singapore typically run S$25–60 per visit, with follow-up visits for chronic conditions often on the lower end once a care plan is established. Common add-ons include investigations such as a basic blood panel (S$60–200), urine tests, throat or nasal swabs, and prescriptions — these are billed on top of the consultation fee. GST applies on private medical services. Patients enrolled under the Chronic Disease Management Programme (CDMP) can use MediSave to offset outpatient charges for listed chronic conditions up to S$700 per year. CHAS cardholders (Blue, Orange, or Green) are entitled to subsidised GP visits under the Community Health Assist Scheme — confirm whether Pinnacle Family Clinic Changi North is a CHAS-accredited clinic before attending. See the full GP clinic cost guide for Singapore →
Is Pinnacle Family Clinic Changi North MOH-licensed and how do I verify the doctor?›
Every legitimate clinic in Singapore holds an MOH Healthcare Services Licence issued under the Healthcare Services Act, verifiable on the MOH licensee directory. Every practising doctor must also appear on the Singapore Medical Council (SMC) public register at smc.gov.sg — search by name to confirm registration status and any disciplinary history. No licence information has been submitted for this listing, so we are unable to confirm these details independently at this time. Before attending, it is worth checking the MOH licensee directory and the SMC register directly. Confirm the name of the consulting doctor on arrival and verify their SMC registration if you wish to do so before treatment.
How do I use MediSave or insurance at Pinnacle Family Clinic Changi North?›
For outpatient GP visits, MediSave can be used under the CDMP for listed chronic conditions (hypertension, diabetes, hyperlipidaemia, asthma, COPD, stroke, selected mental health conditions, and others) up to S$700 per year per patient. Standard acute-visit consultations are generally not MediSave-claimable at the outpatient GP level unless the clinic is a CDMP-accredited participant. Integrated Shield Plan (IP) riders vary in whether they cover private GP outpatient visits — check your policy documents or call your insurer before claiming. For any planned investigation or procedure, request a written cost estimate from the clinic that breaks down the consultation, investigation, and medication components so you can assess MediSave eligibility and out-of-pocket costs before proceeding.