About Pinnacle Family Clinic Northshore Plaza
Pinnacle Family Clinic Northshore Plaza is a general practice clinic located at Northshore Drive in Punggol, serving patients across Singapore. It holds a 4.4/5 rating across 218 Google reviews, which is a robust sample and provides a reasonable confidence indicator of service quality. No regulatory licences appear in the listing data at this time, and ACRA registration has not been confirmed, so prospective patients are advised to verify credentials directly with the clinic or via the relevant public registers before booking.
For a typical visit, patients may walk in or book an appointment by phone or through the online enquiry form. The clinic operates under the GP and 24-hour clinic category, covering acute illness consultations, chronic disease management under CDMP (covering conditions such as hypertension, diabetes, lipid disorders, and asthma), and routine health needs. Singapore Citizens and Permanent Residents accessing CHAS-accredited GP clinics may be eligible for subsidised consultations under the Community Health Assist Scheme; it is worth confirming with the clinic whether it participates in CHAS and the Screen for Life programme for subsidised health screening. Patients managing chronic conditions through the Chronic Disease Management Programme should confirm whether MediSave 500/700 withdrawal limits apply to their outpatient claims here.
To get started, call the clinic directly or submit an enquiry through the online form to confirm current operating hours, appointment availability, and whether your specific condition or screening need falls within the clinic's scope.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Dr Loh is very professional & patient with my mum. I really adore Ms Shiya (she's the girl handling front counter). Hope Pinnacle can hire more manpower, sometimes i can see that she's swarmed. She still maintained her composure and she's very friendly. What a gem!
Had a great experience at this clinic. The doctor, Dr Wilson was patient, caring, and listened to my concerns. The staff Shiya & Farina were polite and helpful too. Thank you for the excellent service!
Doctors are great. Unfortunately if you’re in pain I do not recommend you come here, as the receptionist will not extend any form of empathy and leave a comment in their system notes that you are “super impatient”.
It was my first time visiting this clinic. I came early but it was still closed, so I waited until it reopened at 6pm. When I went in, I just sat down for a while, thinking the staff were still getting ready. The lady staff spoke to me quite rudely, telling me I should have gone straight to the counter to get a queue number and that she wouldn’t call me. I apologized since I honestly didn’t know the procedure, being my first time there. I think it would have been better if this was explained in a friendlier way. I was a bit disappointed because I actually went there based on good reviews, and I expected a better first impression. On the positive side, the lady doctor was very nice and kind to me. She explained my diagnosis clearly and made me feel comfortable, which I really appreciated. Thank you !
They accepted me and my daughter at the very last minute before closing. Truly appreciate the gesture, ever always so polite and efficient. Thank you Kris, Farina and Dr Wilson.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Pinnacle Family Clinic Northshore Plaza stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Pinnacle Family Clinic Northshore Plaza (this page) | ⭐ 4.4 | 218 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
GP consultation fees at private family clinics in Singapore typically run S$25–60 per visit, with follow-up visits often at the lower end of that range. Investigations billed on top may include blood panels (S$60–200), urine tests, and referral letters. GST applies on private medical services. For patients with CHAS cards, subsidised consultation rates apply if the clinic participates in the scheme — confirm this directly. Chronic disease follow-ups under the Chronic Disease Management Programme (CDMP) may allow MediSave withdrawal of up to S$500–700 per year for eligible conditions. Any planned investigation or referral should come with a clear cost estimate before you proceed. See the full GP & 24-Hour Clinics cost guide for Singapore →
No regulatory licences are currently listed for Pinnacle Family Clinic Northshore Plaza in this directory. Every legitimate clinic in Singapore must hold an MOH Healthcare Services Licence issued under the Healthcare Services Act — this is verifiable on the MOH licensee directory at moh.gov.sg. Every practising doctor must also be registered on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm registration status and any disciplinary history. Patients are strongly encouraged to verify both the clinic's MOH licence and the consulting doctor's SMC registration before booking. Neither alone is sufficient — both checks together provide the minimum baseline of confidence for a medical consultation.
MediSave can be used for outpatient consultations under the Chronic Disease Management Programme (CDMP), which covers conditions including hypertension, diabetes, high cholesterol, asthma, stroke, COPD, and selected mental health conditions, up to S$500 per year (S$700 for eligible patients). Confirm with the clinic whether it is a CDMP-accredited provider before assuming MediSave applies. Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient stays and day surgery rather than standard GP visits — check your policy terms. For any planned referral or procedure arising from a GP consultation, request a written financial counselling estimate that clearly separates insurance, MediSave, and out-of-pocket portions before proceeding. Skipping this step is the most common cause of unexpected medical bills.
If Pinnacle Family Clinic Northshore Plaza isn't the right fit, these are other gp & 24-hour clinics providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.