Pinnacle Family Clinic Raffles Place ✓ ACRA Verified
About Pinnacle Family Clinic Raffles Place
About Pinnacle Family Clinic Raffles Place
Pinnacle Family Clinic Raffles Place is a general practice clinic located at 240 River Valley Road, serving patients across Singapore. The clinic has been verified by KakiList, confirming operating details and contact channels. It holds a 3.5 out of 5 rating across 176 Google reviews — a robust sample that suggests a mixed reception, and prospective patients should read recent reviews carefully before booking. No regulatory licences are currently listed in the provider's profile, and ACRA registration has not been confirmed; patients are encouraged to verify the clinic's MOH Healthcare Services Licence and the consulting doctor's Singapore Medical Council (SMC) registration independently before attending.
As a GP clinic, Pinnacle Family Clinic Raffles Place typically handles acute consultations for everyday illnesses, minor injuries, and routine health concerns. Patients attending for the first time should expect a consultation fee in the S$25–60 range for a standard GP visit at a private clinic, with investigations such as blood panels, swabs, or referral letters billed separately. Those with Integrated Shield Plans or who wish to use MediSave under the Chronic Disease Management Programme (CDMP) for eligible chronic conditions should confirm the clinic's panel and MediSave-claiming arrangements directly. Patients with complex or specialist needs may receive a referral to a hospital outpatient clinic or private specialist.
To book an appointment or make an enquiry, contact Pinnacle Family Clinic Raffles Place directly by phone or via the enquiry form on their listing.
Services Offered
Is Pinnacle Family Clinic Raffles Place legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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3.5/5 from 176 Google reviewsRobust sample size, but a below-average rating — read recent reviews carefully before booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 3.5 (176 reviews)
JEN D.
★★★★★
I'm a DH here in Singapore and I have to do medical every 6 mos. Everytime I go for medical I have so much worry cause it's really hard to find my vein. I met Dr. Wong Sook Yee I think she's not a doctor. I think she's an Angel 😇. Thank u Dr. Wong❤️❤️❤️ I hope to see u again ❤️❤️❤️. She's so good she took my blood in a blink of an eye. Before she took my blood she chichat with me. I didn't expect that though...we talk like she's my mom. She also say a little prayer and told me to trust God and don't be afraid. Everytime I go for medical my fair is always through the roof. Doctors have to repeat so many times. And I'm not saying that it's their fault for not finding my veins so easily. It's really hard super hard to find it. And all the doctors are very apologetic and feel bad for not finding it faster and have to look and repeat many times. And I totally understand and apologize to them. They give lots of tips too like drinking lots of water.😊
MEI NING SHU
★☆☆☆☆
After Dr Mok is no longer around - the standard dropped drastically. I saw Dr Jason for persistent cough which antibotic is given and he mentioned that the course will need to be extended - just after 3 days, the cough although improve slightly, persisted, the clinic insisted that I re queeue to see another doctor ( is not Dr Jason) and a new course of antibiotic was given - augmentin - as this is a five day course and I usually have very bad nausea feeling, thus need to make sure that is really the right antibiotic - when I googled if Augmentin antibiotic and another doctor friend felt this does not cure flu or cough virus , when I call up the clinic -to speak to the doctor to clarify , the assistance insist that I revisit the doctor to re queeue to speak to him as doctor is very busy . I can understand that every doctor is very engaged however, antibiotic cannot be administrated loosely - of course from consumer if chat gtp ( which pulls out information that it does not cure cough viral and another doctor has doubt on this - isn’t it the right for patient to ask more before consuming antibiotic - ? In the past Dr Mok no matter how busy will take the time to explain - doesn’t help when the counter young lady at counter pull a long face showing her impatient
Aaron Sim
★★★★★
I was honestly skeptical at first after seeing so many bad reviews, and even my daughter told me not to go. But I decided to give it a try — and I’m glad I did. I called before 8:30am and they were already open. The staff confirmed Dr Jason was in, they do medical examinations, told me the price, and asked me to just walk in. When I arrived, I was greeted warmly by an elderly lady cleaning the front, and the two reception staff were polite and efficient. They took my NRIC and gave me queue number 24. A patient who came after me went in first, but they explained he had an appointment while I was a walk-in, which I respect. When I met Dr Jason, I was impressed. He was very thorough, asked the right questions, and handled the examination efficiently. In less than 5 minutes, everything was done smoothly. I even asked him why there were so many negative reviews when he clearly knows his work. He simply told me he doesn’t bother about reviews and just focuses on doing his job well — I respect that mindset. The clinic itself is clean, the toilet is big and well maintained, and the whole process felt professional. Dr Jason actually starts at 8:30am (many other clinics only open at 9am), so that’s a big plus if you want to go early. Overall, I had a very positive experience. They did everything perfectly for me. Sometimes reviews don’t tell the full story — I think they deserve a chance.
Audrey Yong
★☆☆☆☆
Terrible numbering system, and there no sense of urgency or severity of patient condition - there were several non-urgent cases before us. They were not present when number was called (while we have been waiting in the clinic the whole time), but was able to be attended to when they come back to the clinic, never mind those who have been sitting and waiting with much severe condition - on the verge of fainting
Verbal Me
★★★★☆
Went here for my health screening. Dr was friendly and kind, apologising for poking me a few times. Nurses were friendly and efficient, despite it being a busy morning. Only downside is the toilet is a squattie - difficult for urine samples.
Pinnacle Family Clinic Raffles Place vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Pinnacle Family Clinic Raffles Place stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Pinnacle Family Clinic Raffles Place (this page) | ⭐ 3.5 | 176 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Pinnacle Family Clinic Raffles Place charge?›
A standard GP consultation at a private clinic in Singapore typically runs S$25–60, with follow-up visits often slightly lower. On top of the consultation fee, expect additional charges for investigations such as a blood panel (S$60–200), throat or nasal swabs, urine tests, or X-rays (S$80–150), plus any prescribed medications and medical certificates. GST applies on private medical services. Patients attending for chronic disease management under the CDMP — covering conditions such as hypertension, diabetes, high cholesterol, asthma, and others — may be able to use MediSave to offset part of the bill up to the S$500 or S$700 annual withdrawal limit. Confirm the clinic's MediSave and Integrated Shield Plan arrangements before your visit. Any planned procedure should be accompanied by a written financial estimate. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Pinnacle Family Clinic Raffles Place MOH-licensed and how do I verify the doctor?›
No regulatory licences are currently listed in this provider's profile, which means patients must verify independently. Every legitimate clinic in Singapore holds an MOH Healthcare Services Licence under the Healthcare Services Act — searchable on the MOH licensee public directory. Every practising doctor must be registered with the Singapore Medical Council (SMC); you can search by name at smc.gov.sg to confirm registration status, any specialist accreditation, and disciplinary history. Neither the clinic licence nor the SMC entry alone is sufficient — confirm both before booking. The clinic's 3.5 out of 5 rating across 176 Google reviews is a robust sample; reading recent reviews will give you a clearer picture of current patient experience. KakiList has verified the operating details and contact channel, but this is not a substitute for checking MOH and SMC records directly.
How do I use MediSave or insurance at Pinnacle Family Clinic Raffles Place?›
MediSave can be used for outpatient GP consultations under the Chronic Disease Management Programme (CDMP), which covers conditions including hypertension, diabetes, hyperlipidaemia, asthma, COPD, stroke, and selected mental health conditions, up to S$500 per year (S$700 for selected CDMP conditions). Standard acute GP consultations for non-CDMP illnesses are generally not MediSave-claimable at the outpatient level. Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient stays and, depending on the rider, some outpatient specialist care — but standard GP visits at a private clinic are typically not covered by IPs. Confirm the clinic's participation in your insurer's panel and whether your specific visit qualifies before assuming coverage. For any planned procedure or specialist referral, request a written financial counselling estimate that itemises insurance, MediSave, and out-of-pocket portions before proceeding.