Prohealth 24-Hour Medical Clinic Bukit Panjang ✓ ACRA Verified
About Prohealth 24-Hour Medical Clinic Bukit Panjang
About Prohealth 24-Hour Medical Clinic Bukit Panjang
Prohealth 24-Hour Medical Clinic Bukit Panjang is a general practice and round-the-clock clinic located at 492 Jurong West Street 41, serving residents in the Bukit Panjang and Jurong West area. It has not been confirmed as ACRA-registered, and no regulatory licences appear in the current listing data. The clinic holds a 3.4/5 rating across 838 Google reviews — a robust sample that warrants attention before booking.
For most visits, patients walk in directly or call ahead to check waiting times. As a 24-hour GP, the clinic handles acute presentations — fever, respiratory illness, urinary tract infections, minor injuries, and medication renewals — at any hour. For chronic condition management, patients should ask whether the clinic participates in the Chronic Disease Management Programme (CDMP), which allows MediSave 500/700 withdrawal for eligible conditions including hypertension, diabetes, and hyperlipidaemia. CHAS cardholders should confirm at registration whether the clinic accepts CHAS subsidies, as this reduces out-of-pocket cost for Singapore Citizens and PRs on the applicable tier. Patients with Integrated Shield Plans should note that GP consultations are typically not claimable under IP coverage, which is oriented towards inpatient and day-surgery stays.
To attend, walk in at any hour or contact the clinic by phone, WhatsApp, or the online form to confirm current waiting times before travelling.
Services Offered
Is Prohealth 24-Hour Medical Clinic Bukit Panjang legit?
-
✅
Verified by KakiListA real person confirmed operating details and contact channel.
-
⭐
3.4/5 from 838 Google reviewsRobust sample — 838 reviews provides a reliable signal, though a 3.4/5 rating is below the 4.0 threshold and warrants reading recent reviews before attending.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 3.4 (838 reviews)
Melody Xue
★☆☆☆☆
Attended by the worst doctor ever, impatient and rude. DO NOT RECOMMEND if I could I would have given a 0 star review Attended by Dr Michael Lee 6th Jan 2026 8pm Tested COVID positive and was feeling really unwell so went to get some medication. Upon enterong to register, the nurses takes my temperature and shown not having a fever at the time. Upon being called, entered the doctor's room, the doctor was being impatient and rude. I told him I tested COVID positive and he just when "where where where" I asked him are U referring to the test kit. I said I didn't bring but I snap photo. After reviewing the photo , he commented "so faint only" then I told him the line was more solid as the time passes but I didn't snap a photo. Next he just ask me what symptoms I told him fever, flu, cough, sore throat. Immediately he told me "no fever what, what fever" I said yesterday I was having a fever of 38degree. Next he took out the stethoscope and starting putting it on me and he repeatedly says "breathe breathe breathe" again very impatiently. Then check my throat. After he just said he will give me medication, and said "no fever but I give you medicine for fever since you say you fever" and also said "MC need? 2 days " I feel like this is no way to treat any patient at all. Very unprofessional and no way a doctor should behave. Will submit a case to relevant authorities. Also would consider consult another doctor as I think I'm not being treated properly. Understands he is at this clinic every Tuesday I urge patients not to visit, such unprofessional treatment from a doctor should be reviewed carefully. Lives are at risk at his hands.
James Ignacio
★★★★★
Came in today for a sore throat and fever. Shout out to Dr Waiter Chou who was attentive and took time to understand my symptoms well :) . Appreciate the care and professionalism of the staff here
Yvonne
★☆☆☆☆
Went to this clinic at 7pm, 8.32pm and still waiting currently. Queue is stop at no.16, went to knock at the door and the door was locked. Asked the counter staff (both male & female), and they reluctantly told me that doctor is having "QUICK DINNER" and without informing the patients. There are more than 10 pts waiting and clinic does not have the basic courtesy to inform. When first asked if there is really a PT inside, at first I was told yes, but clearly the counter staff lied.
Jolin Lim
★☆☆☆☆
I spent $189.60 (after blue chas card subsidary) on a consultation that barely lasted two minutes, and the doctor misdiagnosed me, giving me medication that was ineffective. At a different clinic, I was told I actually had influenza and that the first clinic’s medication wouldn’t have helped at all.
Marsh
★★★★★
Dr Walter is patient and he gave a thorough explanation when asked. Very friendly yet professional at what he does. I’ll come back to him when needed. Thanks!
Prohealth 24-Hour Medical Clinic Bukit Panjang vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Prohealth 24-Hour Medical Clinic Bukit Panjang stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Prohealth 24-Hour Medical Clinic Bukit Panjang (this page) | ⭐ 3.4 | 838 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Prohealth 24-Hour Medical Clinic Bukit Panjang charge?›
GP consultation fees at a 24-hour private clinic in Singapore typically range from S$25 to S$60 for a standard daytime visit, with an after-hours or overnight surcharge of S$10–30 that may apply between roughly 11pm and 7am and on public holidays — confirm the exact surcharge schedule at registration. Common add-ons billed separately include medications and dispensing, swab tests (ART or PCR), wound dressing, and specialist referral letters. CHAS cardholders (Blue, Orange, or Green) may be entitled to subsidised rates if the clinic is a CHAS-accredited GP — verify this before attending, as not all 24-hour clinics participate in every CHAS tier. MediSave 500/700 can offset approved outpatient consultations for CDMP-listed chronic conditions. GST applies on private medical services. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Prohealth 24-Hour Medical Clinic Bukit Panjang MOH-licensed and how do I verify the doctor?›
No MOH Healthcare Services Licence or Singapore Medical Council (SMC) registration currently appears in this listing's data, which is a gap worth resolving before your visit. Every legitimate clinic operating in Singapore must hold an MOH Healthcare Services Licence — verifiable on the MOH licensee directory online. Every practising doctor must be on the SMC public register at smc.gov.sg, where you can check registration status and any disciplinary history. The clinic's 3.4/5 rating across 838 Google reviews is a robust sample and suggests sustained patient volume, though the rating itself is below the 4.0 threshold that would support a strong trust verdict. Confirm the clinic's MOH licence and the consulting doctor's SMC registration directly — either by asking at the front desk or checking the posted licence, which MOH-licensed clinics are required to display on premises. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
How do I use MediSave or insurance at Prohealth 24-Hour Medical Clinic Bukit Panjang?›
Integrated Shield Plans (IPs) layered on MediShield Life are generally oriented towards inpatient and day-surgery stays and do not typically cover standard GP consultations — confirm with your insurer if you believe your rider extends to outpatient GP visits. MediSave can be used under the CDMP for approved chronic conditions (hypertension, diabetes, hyperlipidaemia, asthma, stroke, and others), allowing withdrawals of up to S$500 per year for general outpatient or S$700 per year for CDMP-listed conditions; confirm at the clinic whether it is a CDMP-participating practice. For any planned procedure or investigation ordered at the clinic, request a written breakdown of costs — itemising consultation, investigations, medications, and any procedure fees — before payment. Skipping this step is the most common reason patients are surprised by their final bill. CHAS subsidies, if applicable, will be reflected directly at the point of billing for eligible cardholders at accredited clinics.