ProHealth Medical Group Punggol Drive ✓ ACRA Verified
About ProHealth Medical Group Punggol Drive
About ProHealth Medical Group Punggol Drive
ProHealth Medical Group Punggol Drive is a general practice clinic located at 612 Punggol Drive, #01-05, serving patients in the Punggol area and beyond. KakiList has verified the operating details and contact channels for this listing. The clinic carries a Google rating of 1.8 out of 5 across 84 reviews — a statistically meaningful sample that prospective patients should weigh carefully before booking.
For a GP visit, patients typically walk in or call ahead, present their symptoms, receive a consultation, and may be issued a prescription, medical certificate, or referral letter. If you hold an Integrated Shield Plan or wish to use MediSave under the Chronic Disease Management Programme for conditions such as hypertension, diabetes, or lipid disorders, confirm eligibility and any required documentation with the clinic before your visit. For conditions requiring specialist input, the clinic may issue a referral to a polyclinic or hospital specialist outpatient clinic.
To enquire about opening hours, appointment availability, or panel insurance acceptance, contact ProHealth Medical Group Punggol Drive directly by phone or through the enquiry form listed on this page.
Services Offered
Is ProHealth Medical Group Punggol Drive legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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1.8/5 from 84 Google reviews84 reviews is a robust sample. A rating of 1.8/5 is substantially below the category norm and warrants careful consideration before booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 1.8 (84 reviews)
shi han
★☆☆☆☆
if i can give 0 star i would. nice doctor, but the receptionist/nurse doesnt noe anything! had to call someone on the phone to ask wheres the medicines, haf to go in doctor’s room to ask this & that. wasted a long period of time just waiting for her to dispense medicines??! doctor already cleared 5 patients yet she is unable to dispense a single medication to anyone. everyone just sitting ard in discomfort waiting for her to get her job done
Jayna Ho
★★★★★
It was a lovely experience. To be frank I felt apprehensive looking at the reviews before going. I was immediately greeted by Reshma's (the clinic assistant) wonderful service. Despite being the only assistant working where she had to tend to the reception, chaperone Dr Cheah and prepare the medications etc. She kept a pleasant attitude :) She even took initiative to send me the brochures for the health screening packages that I enquired about. Dr Cheah is also a superb doctor, very meticulous in his examinations and I felt that he was very collaborative to get to the root cause of my sickness, which I appreciate a lot. Taking my time to write this review because I feel that the 2 of them deserves the recognition for doing such good invisible work!
Nurul Saadon
★☆☆☆☆
Brought my boy to this clinic, registered him and told the front desk receptionists that I have my husband's Great Eastern insurance and showed them the screenshot of the card on my handphone (with my son's details), since my husband is not with us. The older receptionist straight away shoo-ed us and rudely mentioned "no screenshots!". I proceeded to call my husband and tried to see what else can be done. I asked if my husband can come down later after his work while we see the doctor first, the same receptionist continued to deny and said "troublesome" if we were to do that. Zero customer service, zero politeness. Needless to say, I stepped out without consulting and proceeded to another clinic which did not give the same rude treatment.
Roland Tay
★★★☆☆
Went this morning; registered at 8.20 am and saw the doctor at 9.35 am. My queue number was 5, and before me, the doctor was attending to queue number 1. You may assess whether a waiting time of 1 hour and 15 minutes for four people is reasonable, since everyone has a different perspective on waiting times. The doctor who attended to me was commendable; he was patient and professional throughout. If I could offer some feedback: the registration counter staff could do more by informing us of the estimated waiting time. It was a little disheartening to see only one staff member at the counter to manage registration and issuing medication. Overall, I would rate my experience at this clinic 3 stars.
Thomas Kwang
★☆☆☆☆
Bad experience with poor service I’m very disappointed with the service here.When I returned home, the clinic called and informed that hey forgotten to give one of the medication. I was told to come back again just to collect it. Even after returning, they still did not prioritise my case and attended to other customers first. On top of that, the medicine was supposed to be taken before food, but food and medication was already taken. To consider their service before coming to this clinic!!!!
ProHealth Medical Group Punggol Drive vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how ProHealth Medical Group Punggol Drive stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| ProHealth Medical Group Punggol Drive (this page) | ⭐ 1.8 | 84 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does ProHealth Medical Group Punggol Drive charge?›
GP consultation fees at private GP clinics in Singapore typically run S$25–60 per visit, with additional charges for investigations (blood tests S$60–200, X-rays S$80–150), prescriptions, and any procedures carried out during the consultation. GST applies on private medical services. If you have a CHAS card (Community Health Assist Scheme), confirm whether ProHealth Medical Group Punggol Drive is a CHAS-participating clinic, as this can significantly reduce out-of-pocket costs for Singapore Citizens. MediSave can be used for selected outpatient treatments under the Chronic Disease Management Programme (CDMP), covering conditions such as hypertension, diabetes, and asthma, up to S$700 per year. For any planned investigation or procedure, request an itemised cost estimate in advance. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is ProHealth Medical Group Punggol Drive MOH-licensed and how do I verify the doctor?›
No MOH Healthcare Services Licence or Singapore Medical Council (SMC) registration is currently listed for ProHealth Medical Group Punggol Drive on this listing. Every legitimate clinic in Singapore is required to hold an MOH Healthcare Services Licence under the Healthcare Services Act, and every practising doctor must appear on the SMC public register at smc.gov.sg. Before booking, verify the clinic's licence on the MOH licensee directory and confirm the consulting doctor's name on the SMC register, which shows registration status, specialist accreditation, and any disciplinary history. The absence of these details in this listing is a gap — contact the clinic directly to request the licence number and the named doctor's SMC registration before your visit.
How do I use MediSave or insurance at ProHealth Medical Group Punggol Drive?›
Integrated Shield Plans (IPs) layered on MediShield Life generally cover specialist consultations, day surgery, and inpatient stays, but coverage at a GP clinic is more limited — confirm with your insurer whether outpatient GP visits are claimable under your specific rider. MediSave can be used for selected outpatient treatments under the CDMP (up to S$700 per year for listed chronic conditions including hypertension, diabetes, lipid disorders, asthma, COPD, stroke, and selected mental health conditions). CHAS-card holders should confirm panel participation at the clinic directly, as subsidies vary by card tier (orange, blue, or G&G). For any planned procedure, request a written financial counselling estimate from the clinic that clearly splits any insurance payout, MediSave deduction, and out-of-pocket portion before proceeding — this is the most effective way to avoid bill surprises.