Raffles Medical Changi Airport Terminal 3 ✓ ACRA Verified
About Raffles Medical Changi Airport Terminal 3
About Raffles Medical Changi Airport Terminal 3
Raffles Medical Changi Airport Terminal 3 is a GP and 24-hour clinic located at 65 Airport Blvd., #B2-01, Singapore 819663, within Changi Airport Terminal 3. It is KakiList-verified, though no ACRA registration has been confirmed for this listing. The clinic holds a 3.6 out of 5 rating across 823 Google reviews — a robust sample that suggests a consistent, if mixed, patient experience, likely reflecting the high-throughput airport environment it serves. No regulatory licences are listed in the provider data, so patients should verify the clinic's MOH Healthcare Services Licence and the consulting doctors' SMC registration independently before attending.
As an airport-based GP clinic, Raffles Medical Changi Airport Terminal 3 typically serves travellers requiring pre-departure or on-arrival medical attention, airline crew, airport staff, and members of the public transiting through or working in the terminal. Patients can expect standard GP services including acute illness consultations, basic wound care, vaccinations, travel health advice, and medication dispensing. For self-paying patients, private GP consultations typically run S$25–60 before investigations or prescriptions. Integrated Shield Plan holders should confirm whether the clinic participates in their insurer's panel before presenting, and note that MediSave outpatient withdrawal under the S$500 annual limit applies to selected outpatient conditions under the Chronic Disease Management Programme. For serious or emergency medical conditions, the clinic would refer patients to an emergency department.
To arrange a consultation, contact Raffles Medical Changi Airport Terminal 3 by phone or via the enquiry form on their website to confirm current operating hours, walk-in availability, and whether your health insurer or Integrated Shield Plan is accepted at this location.
Services Offered
Is Raffles Medical Changi Airport Terminal 3 legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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3.6/5 from 823 Google reviewsRobust sample of 823 reviews — rating reflects a high-throughput airport clinic environment.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 3.6 (823 reviews)
Pimolpat Thanusutiyabhorn
★☆☆☆☆
I had one of the most distressing experiences at this clinic. I went there with my brother, who was feeling extremely unwell, his heartbeat was fluctuating rapidly between 66 and 200, and he looked very pale. We even called the clinic in advance to inform them that it was an emergency and that we needed to see a doctor immediately. However, when we arrived, the receptionist said she didn’t know about the call and told us to take a queue and wait like everyone else. Despite explaining that his heart rate was dangerously high and that he was having trouble breathing, we were still asked to wait. After almost 20 minutes, his condition worsened, so I went back to ask for help again. The receptionist responded dismissively and told me to keep waiting. When I insisted that I thought he might be having a heart attack, one of the receptionists reacted as if I was overreacting until another staff member allowed him to have a check. Only then did they perform an ECG, and the doctor immediately realized how serious the situation was and called an ambulance to Changi general hospital. It was an extremely frightening and disappointing experience, especially given that we had tried to do everything right, calling ahead, arriving quickly, and clearly stating it was an emergency. The lack of urgency, empathy, and communication at the reception could have put someone’s life at risk. I sincerely hope the clinic will improve its emergency handling process and staff training so that no one else has to go through the same ordeal. Despite all these experiences, I would like to say Thank you the doctor and the nurse who did ECG for him. They were professional, acts fast and really care about the patient. Really thankful.
Jem Sanchez
★★★★★
Raffles Changi T3 has been my go-to GP clinic for years. Earlier today, I went in for my annual health screening and, as always, the experience was excellent. The clinic is very well organized and the whole process was smooth and efficient, with minimal waiting time. The nurses were all friendly, professional, and very accommodating, which really helps put patients at ease. From registration to the screening itself, everything was handled quickly and properly. This clinic continues to be my favorite GP clinic, and I highly recommend it to anyone looking for reliable and efficient healthcare services.
Selva Raja97
★★★★★
I had an excellent experience at Raffles Medical Clinic. The staff were extremely professional, friendly, and very attentive from the moment I arrived. The doctor took the time to listen carefully and explained everything in a very clear and reassuring way. The clinic environment was very clean, comfortable, and well organized. I truly appreciate the high standard of care and kindness shown by the whole team. Thank you for the outstanding service. Highly recommended
kee ah
★★★★★
I had a great experience at Raffles Medical t3. The service was truly first-class from start to finish. The clinic environment was clean, comfortable, and very well-maintained, which made me feel at ease immediately. The staff were extremely friendly, patient, and professional. They were attentive to my needs and explained everything clearly. Overall, it was a smooth and pleasant visit. Highly recommended for anyone looking for quality healthcare services!
Beved Yay
★☆☆☆☆
Visited Raffles Clinic at T3 today and had a very frustrating experience. My queue number was 1101 – I registered, sat down, and watched multiple people go in to see the doctor while my number was never called. When I approached the counter to ask, one staff member told me, very casually, that my number had already been called many times and I “didn’t respond”. This is absolutely untrue – I was sitting there the whole time. Another staff then insisted my queue number was 1103, even though I showed them clearly on my mobile app that the number I took was 1101. The clinic was not even busy – it was almost empty – yet the staff showed no sense of responsibility, no apology, and no attempt to resolve the issue properly. It felt like they just wanted to push the blame onto the patient instead of checking what went wrong with their system or process. Very disappointed with the attitude and service here. I will think twice before coming back to this clinic again.
Raffles Medical Changi Airport Terminal 3 vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Raffles Medical Changi Airport Terminal 3 stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Raffles Medical Changi Airport Terminal 3 (this page) | ⭐ 3.6 | 823 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Raffles Medical Changi Airport Terminal 3 charge?›
As an airport-based private GP clinic, consultation fees typically fall in the S$25–60 range for a standard GP visit, though airport-location pricing may sit at the higher end of the market band. Additional charges apply for investigations such as blood panels (S$60–200), rapid diagnostic tests, X-rays, and prescribed medications. GST applies on private medical services. For planned procedures or specialist referrals arising from the consultation, any downstream costs should be quoted with a written financial breakdown splitting insurance, MediSave, and out-of-pocket portions. MediSave can be used for selected outpatient treatments under the S$500 annual withdrawal limit or S$700 under the Chronic Disease Management Programme for listed chronic conditions. Confirm the fee schedule directly with the clinic before attending, as airport-based pricing can differ from high-street GP norms. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Raffles Medical Changi Airport Terminal 3 MOH-licensed and how do I verify the doctor?›
No regulatory licences are listed in the provider data for this listing. Every legitimate clinic should hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory — and every practising doctor should appear on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm registration status, specialist accreditation, and any disciplinary history. Patients are advised to verify both the clinic licence and the named consulting doctor's SMC entry independently before attending. Neither alone is sufficient. Given that no licences have been confirmed in this listing, this step is especially important. The Raffles Medical Group is a well-known healthcare brand in Singapore, but the absence of licence data in this listing means you should not assume compliance without checking the MOH and SMC registers directly.
How do I use MediSave or insurance at Raffles Medical Changi Airport Terminal 3?›
Integrated Shield Plans (IPs) layered on MediShield Life generally cover private specialist consultations, day surgery, and inpatient stays, but outpatient GP visits at a private clinic are typically not covered by an IP unless the plan includes an outpatient rider. Confirm with your insurer whether this clinic is on their panel before attending, as an out-of-panel visit may result in a lower or nil reimbursement. MediSave outpatient withdrawal is available for selected conditions under the Chronic Disease Management Programme (CDMP) at up to S$700 per year, covering conditions such as hypertension, diabetes, hyperlipidaemia, and asthma, provided the clinic is a CDMP-accredited provider. The general outpatient MediSave withdrawal limit is S$500 per year. For any planned procedure referred from this clinic, request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket costs before proceeding.