About Raffles Medical Ngee Ann City
Raffles Medical Ngee Ann City is a GP clinic located at 391B Orchard Road, 08-06 Ngee Ann City, Singapore 238872, operating under the Raffles Medical Group network. KakiList has verified its operating details and contact channels. With 17 Google reviews at a rating of 2.3 out of 5, the sample size is too small to draw reliable conclusions about service quality — prospective patients should treat this figure as directional only and seek additional sources before deciding.
Patients at a GP clinic typically walk in or call ahead for same-day appointments. A first consultation covers the presenting complaint, history-taking, physical examination, and — where appropriate — investigations such as a blood panel, urine test, or referral for imaging. The attending doctor is an SMC-registered general practitioner. For conditions requiring specialist input, a referral letter from a GP clinic within the Raffles network can facilitate onward care within the group or to a public hospital specialist outpatient clinic, which may carry shorter internal wait times than a cold referral. Costs are payable at the point of service; patients with Integrated Shield Plans should confirm outpatient coverage terms with their insurer as GP consultations are not always claimable without a hospital admission.
To make an appointment or enquire about consultation fees, contact Raffles Medical Ngee Ann City directly by phone or via the enquiry form listed on this page.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Very uncomfortable experience. Dr Beatrice Huang in this clinic is very unfriendly. I feel that she isn't being professional enough to analyse my symptoms. She is impatient and seem quickly want me to get out of her room with just less than 2mins. I suggest you think twice before visit this clinic seeing Dr Beatrice Huang.
My wife just went to Raffles Medical at Ngee Ann City; there was no doctor there. She was not well and had to go to another medical center. It is so unprofessional at the part of Raffles Medical that they cannot maintain doctors at the centre. Patients should not suffer because their negligence.
Could not perform blood test after 3pm (I came at 4pm). Drove over to Mt Elizabeth hospital and had blood test taken *instantly*. Gg Raffles Medical
Travelled to this outlet only to be told I’d have to get a simple check up at another outlet. No explanation and poor attitude from staff. Disappointing experience and will not recommend anyone to visit here.
No ability to answer their phones?? What's the point of seeking medical treatment from somewhere that doesn't even put in the effort to allow customers to enquire before proceeding to clinic. Not impressed.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Raffles Medical Ngee Ann City stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Raffles Medical Ngee Ann City (this page) | ⭐ 2.3 | 17 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
GP consultation fees at private clinics in Singapore typically run S$25–60 for a standard visit, though Raffles Medical Group clinics are generally priced at the higher end of the private GP range given the network's facilities and longer operating hours. On top of the consultation, you may be billed separately for investigations (blood panel S$60–200, urine test S$15–40), prescription medications, and any procedures such as wound dressing or minor surgery. GST applies on private medical services. For a precise fee, contact the clinic directly before your visit, as pricing can vary by time of day and the complexity of the consultation. See the full GP & 24-Hour Clinics cost guide for Singapore →
No MOH Healthcare Services Licence or SMC registration appears in the licence data currently held for this listing. Raffles Medical Group clinics are generally expected to hold an MOH Healthcare Services Licence under the Healthcare Services Act, and every practising doctor must be on the Singapore Medical Council (SMC) public register at smc.gov.sg. You can search the SMC register by the consulting doctor's name to confirm their registration status and any specialist accreditation. Given the absence of licence information in this listing, patients should verify both the clinic's MOH licence and the named doctor's SMC entry directly before booking. Listing data is incomplete — contact Raffles Medical Ngee Ann City directly to confirm details.
GP consultations at private clinics are generally not claimable from MediSave unless the condition falls under the Chronic Disease Management Programme (CDMP), which covers selected chronic conditions including hypertension, diabetes, lipid disorders, asthma, COPD, stroke, and selected mental health conditions. Under CDMP, MediSave withdrawal limits of up to S$500–700 per year apply for outpatient management of these conditions at participating CDMP clinics — confirm whether Raffles Medical Ngee Ann City participates before assuming this applies. Integrated Shield Plans (IPs) layered on MediShield Life typically cover inpatient admissions and day surgery rather than outpatient GP visits, though some riders include a GP or specialist outpatient benefit. Check your IP policy terms with your insurer. For any planned procedure or investigation with a significant cost, request a written financial counselling estimate that splits insurance payout, MediSave deduction, and out-of-pocket portions before proceeding.
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