Redwood Clinic And Surgery ✓ ACRA Verified

TNJ Housing Solutions Pte Ltd ★★★★★

3 months ago

Beginning of this year visited them and like them pretty much and hence, become my regular clinic when I’m sick. Clinic assistant is nice and able to chat. Doctor is friendly too. Straight to the point and answered my questions professionally. Not much of Q everytime I visited. Waiting time definitely less than 30 min wait. Conveniently located just right below red hill station. Not open every evening.

Cecilia .Toh ★★★★★

3 months ago

I recently experienced a severe eczema flare-up and visited the clinic in the morning. Although there were quite a number of patients waiting, the queue moved efficiently and the waiting time was reasonable. I especially appreciate the receptionist for thoughtfully calling me back when I briefly stepped out to get some food, as it was my turn for consultation. I was attended by Dr Ho Tet Khiun, who diagnosed my condition accurately, provided clear and helpful advice, and prescribed effective medication that relieved the discomfort very quickly. My eczema improved significantly and resolved within two days. I am very pleased with the excellent service provided by the staff and Dr Ho’s professionalism. The pricing was reasonable as well. Highly recommended.

Alvin Lee ★★★★★

4 months ago

Despite the bad reviews, I was pretty impressed. The wait is a bit long but I soon found out Dr Kee is quite detailed and nice in providing care. I have a simple setup though, I pay with credit card and claim separately through my insurance myself so no admin issues at all. The receptionists are both also very polite.

Lydia How ★★☆☆☆

4 months ago

I reached the clinic in Redhill MRT station at 10.30am on 20 Dec 2025. Before I registered, I asked the staff what was the estimated waiting time, I was told 20 to 25 mins. After registration, I was given queue number 15. I asked how many patients were queuing before me, and I was told 7. Then, I looked at the screen, it showed number 8 as at 10.35am. I told the staff that I would be back 15 mins later. I got back to the clinic at 10.55am (20 mins later). I was very surprised to see the screen showed number 9. I approached the counter staff, "Now, is patient number 9?". The staff replied, "yes". I immediately cancelled my appointment. The staff must be trained to give a more realistic estimated waiting time for patients to make informed decision - to wait or visit another nearby clinic especially for patients who are feeling extremely unwell. I noticed the counter staff asked every patient the reason for visiting. Some patients require more attending time e.g. vaccination, medical examination. To allocate 3 mins for each patient is unrealistic and shows poor judgment.

Chrissy Cox ★★★★☆

2 months ago

dr jean is so efficient and nice. She listens and gets going. I love this clinic when she’s in. I have been here many times (unfortunately) due to multiple flu and other illnesses. BUT there was a guy doctor once who was extremely condescending when i asked for a referral to a specialist for women related problems. He should probably get out of health industry when he can’t be empathetic to patients.