Retire Genie ✓ ACRA Verified
About Retire Genie
About Retire Genie
Retire Genie is an islandwide medical escort service based in the Marina Bay area, covering clients across Singapore. The listing has been verified by KakiList, confirming active contact channels, though no ACRA registration or regulatory licence data is currently on file. It holds a Google rating of 4.9 from 19 reviews — a promising signal, though the sample size is small and should be treated as directional only.
A medical escort service typically supports elderly or unwell individuals who need accompaniment to hospital appointments, specialist clinics, day surgeries, or discharge journeys. When enquiring, you will want to confirm the scope of support offered — whether this covers wheelchair-assisted travel, public transport or private car, waiting time at the clinic, and any basic personal care or monitoring during transit. Families should clarify the care profile of their loved one, including mobility level, medical condition, and communication needs, so that the escort can be matched appropriately. Also confirm whether the service operates on a per-trip or hourly basis, whether advance booking is required, and what notice is needed for cancellations or changes.
To get started, contact Retire Genie by phone or via their enquiry form to describe your loved one's needs, preferred appointment dates, and pickup location, and request a written quote before confirming any booking.
Listing data is incomplete — contact Retire Genie directly to confirm details.
Services Offered
Is Retire Genie legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.9/5 from 19 Google reviewsSmall sample — treat as directional only.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 4.9 (19 reviews)
Clara L
★★★★★
We hired Sandar and Sumon as temporary caregivers for my mother, as she had sustained complex fractures in her right leg after a car accident. Both ladies were very experienced and intelligent, able to help my mother transition between her bed, wheelchair and the bathroom, assist in showering and other tasks. They were punctual and highly responsible. We wholly recommend them to anyone looking for caregivers.
debbie ann donough
★★★★★
We were looking for independent living facilities for our aunt who is mobile but unable to care for herself. I found red crown through google search and got in touch with them. The staff were very helpful and prompt. Our aunt is very happy and is well taken care of . We also have daily updates on meals as well as access to cctv in the hall so we can see how she’s doing . I have recommended red crown to friends and family looking for similar care
RACHEL SIM
★★★★★
Red Crowns is a company that is easy to work with. It has a personal quality to it. And many innovative and creative services and solutions for senior care. I’ve reached out to several agencies that provide similar services and Red Crowns stands out in terms of their range of services and solutions particularly in the area of caregiving for seniors. Their turn around time and availability of help are also timely and flexible.
Ai Ming Long
★★★★★
We used the services of RetireGenie over 2 weeks and are very satisfied with their team of caregivers. All of them are from Myanmar- they all have the right disposition and genuinely caring . Amongst them, we found Sandar outstanding- cheerful, bright and very responsive.
Tan Patricia
★★★★★
The young Myanmese caregiver sent to help with showering my husband when he’s on home leave from the nursing home is very caring, compassionate and speaks very gently to him. She also helps with cleaning him up after he’s done with moving his bowels. He allows her to massage him , something that he doesn’t allow if he’s not comfortable with the person. So far I’ve tried Thet Su Mon for 5 days and have requested for her until end of 2025
Retire Genie vs other providers in Singapore
Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how Retire Genie stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Retire Genie (this page) | ⭐ 4.9 | 19 | — | ✓ |
| Medical Assistance 4U | ⭐ 5.0 | 338 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| EZ Ryde Wheelchair Transport | ⭐ 5.0 | 20 | — | ✓ |
Frequently Asked Questions
How much does Retire Genie charge?›
Retire Genie's pricing is listed at a mid-range ($$) band, but a specific rate card is not publicly available. Medical escort services in Singapore typically charge on a per-trip or hourly basis — common rates run from around S$20–40 per hour or S$60–150 per trip depending on distance, waiting time at the clinic, and whether a wheelchair or other mobility equipment is involved. Public holiday and after-hours surcharges may also apply. When requesting a quote, confirm the following in writing: the base rate (hourly or per-trip), any waiting-time charge, transport mode and associated costs, and surcharges for peak or holiday periods. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Retire Genie offer?›
Retire Genie specialises in medical escort services, which are visit- or trip-based rather than live-in arrangements. Each booking covers the duration of a specific medical appointment — typically from home pickup, through the clinic or hospital visit, to the return journey. This differs from home care services that provide ongoing daily or overnight support. Families who need more sustained care — such as daily personal care, medication administration, or overnight companionship — may need to engage a separate home care provider alongside a medical escort service. When enquiring with Retire Genie, clarify the scope of each trip, the maximum duration covered per booking, and whether the escort can assist with basic personal care or mobility aids during transit.
Is the caregiver trained and insured?›
No regulatory licence or certification details are currently listed for Retire Genie, and no ACRA registration is on file. When enquiring directly, ask whether the escorts hold relevant training — such as first aid certification, basic patient handling, or experience with specific conditions like dementia or post-surgical recovery. Also confirm whether the company carries insurance covering caregiver injury during a trip and any incident involving the client. Reputable medical escort providers will be able to produce documentation on request. Until these details are confirmed, approach the booking with appropriate caution and verify credentials before committing.