SG Clinic Family Practice Serangoon Gardens ✓ ACRA Verified
About SG Clinic Family Practice Serangoon Gardens
About SG Clinic Family Practice Serangoon Gardens
SG Clinic Family Practice Serangoon Gardens is a general practice clinic located at 84 Serangoon Garden Way, serving patients across Singapore. The listing has been verified by KakiList, though no ACRA registration or MOH Healthcare Services Licence has been confirmed in the provider data. The clinic holds a 2.6/5 rating across 64 Google reviews — a moderate sample that warrants careful reading of individual reviews before booking. Pricing is indicated at a mid-range level on a per-visit basis.
Patients typically contact the clinic by phone to confirm current opening hours, waiting times, and whether the GP accepts walk-ins or prefers same-day appointments. For straightforward consultations, the standard pathway is a direct walk-in or call-ahead visit; for specialist referrals or subsidised care at a public hospital Specialist Outpatient Clinic, a GP letter from the clinic can facilitate the referral and reduce waiting costs. MediSave can be used for selected outpatient consultations under the Chronic Disease Management Programme for listed conditions such as hypertension, diabetes, and asthma, subject to the S$500–700 annual withdrawal limits. Patients with Integrated Shield Plans should confirm whether the clinic bills directly or requires self-payment with subsequent reimbursement.
Call the clinic directly on the listed phone number to confirm current consultation hours, appointment availability, and accepted payment modes before making your way down.
Services Offered
Is SG Clinic Family Practice Serangoon Gardens legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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2.6/5 from 64 Google reviewsModerate sample size, but the rating is notably low — read individual reviews carefully before booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 2.6 (64 reviews)
Alice X
★★★★★
I had a good experience at this clinic. I made the appointment online and was attended to in good time for my respiratory infection. Friendly receptionist and doctor who took the trouble to actually listen to my chest for more than a second. The meds he prescribed were just right - he said I did not need stronger versions - and within a few hours I began to feel better. Will recommend, and go again if need arises.
Cass Chee
★☆☆☆☆
Set an appointment at 12pm online. Received a call from the receptionist at 11am to ‘come soon’ because the doctor will leave early today. I even checked to confirm - my appointment is at 12pm. I need to reach soon? She said yes. I quickly got up to leave and arrived before 11.15am. I registered and the receptionist even acknowledged that she recognises my name as I was just called. It’s 12.15pm and I still haven’t seen the doctor, with people who arrived after me going in before me. No apologies whatsoever when I checked with the same receptionist where I was in line (far back, of course) :)
leonghko
★☆☆☆☆
Do not go to this clinic. My daughter went to this clinic for her annual flu jab. She was charged the flu vaccine and an extra consultation. When asked why there is a consultation charge, they said it depends on the doctor and that she wasn’t a regular. How ridiculous, you should not charge if there is no consultation given, not whether you are regular or not. The Malay receptionist was very rude and even shouted whether we threatened to report this to MoM. She reluctantly refunded the charge when we went to the clinic to reason this with her.
Louis Yong
★☆☆☆☆
Doctor is nice but a terrible miser especially if you are covered by company insurance. He refused to prescribe me the more expensive medicine and told me my company doesn’t allow medication which are too expensive and told me to get it in the pharmacy if I want it. I have been to other company panel clinics and they have all given me these medication. Besides the bill will be paid by the insurance company not my company.
Ramil Vasco
★☆☆☆☆
I’ve been a regular patient at SG Clinic Family Practice, and I must say Dr. Suresh Mahtani is truly excellent — knowledgeable, kind, and always welcoming with a warm smile. His professionalism and bedside manner are the main reasons I keep returning. However, I echo what many others have already pointed out: the front desk staff consistently leave a bad impression. They are unfriendly, never smile, and interact as if they’re being forced to be there. It’s disheartening to be met with such coldness before even seeing the doctor. A warm and welcoming front desk makes all the difference, and unfortunately, that’s always been lacking here. The contrast between Dr. Mahtani’s care and the attitude of the staff is stark — he deserves better support at the front line of his clinic.
SG Clinic Family Practice Serangoon Gardens vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how SG Clinic Family Practice Serangoon Gardens stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| SG Clinic Family Practice Serangoon Gardens (this page) | ⭐ 2.6 | 64 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does SG Clinic Family Practice Serangoon Gardens charge?›
GP consultation fees at private general practice clinics in Singapore typically run S$25–60 per visit, with after-hours or weekend consultations sometimes carrying a surcharge. Common add-ons billed on top of the consultation include medications and prescriptions, swab or urine tests, blood panels (S$60–200 depending on scope), and medical certificates. GST applies on private medical services. For patients managing chronic conditions, the Chronic Disease Management Programme (CDMP) allows MediSave withdrawals of up to S$500–700 per year for outpatient treatment of listed conditions. Confirm the clinic's fee schedule by phone before your visit, as pricing is not publicly listed. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is SG Clinic Family Practice Serangoon Gardens MOH-licensed and how do I verify the doctor?›
No MOH Healthcare Services Licence or Singapore Medical Council (SMC) registration has been confirmed in the available data for this listing. Every legitimate clinic operating in Singapore is required to hold an MOH Healthcare Services Licence under the Healthcare Services Act, verifiable on the MOH licensee directory. Every practising doctor must also appear on the SMC public register at smc.gov.sg, where you can confirm registration status, specialist accreditation, and any disciplinary history. Patients are strongly advised to verify both the clinic's MOH licence and the consulting doctor's SMC registration before booking an appointment. Neither confirmation alone is sufficient — both should be checked. Contact the clinic directly to request these details if they are not displayed on-site or on the clinic's website.
How do I use MediSave or insurance at SG Clinic Family Practice Serangoon Gardens?›
MediSave can be used at approved outpatient GP clinics for consultations under the Chronic Disease Management Programme (CDMP), covering conditions such as hypertension, diabetes, high cholesterol, asthma, stroke, COPD, and selected mental health conditions, subject to S$500–700 annual withdrawal limits. Not all GP clinics are CDMP-approved — confirm with the clinic directly whether MediSave claims are accepted for your condition. Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient admissions and selected day surgery rather than routine GP visits, though some plans offer outpatient riders. Confirm your plan's terms with your insurer before the visit. For any planned procedure, request a written financial estimate itemising insurance payout, MediSave deduction, and out-of-pocket portions before proceeding.