Shan Food ✓ ACRA Verified
About Shan Food
About Shan Food
Shan Food is a confinement food caterer operating islandwide from its base at The Promenade on Jalan Pelikat. It holds a KakiList verification, meaning operating details and contact channels have been confirmed by a real person. Across 21 Google reviews it carries a 4.4 out of 5 rating — a moderate sample size that suggests reasonable consistency, though prospective customers are encouraged to read individual reviews before committing. Pricing sits in the mid-range band ($$); contact Shan Food directly for current package pricing.
Confinement food packages typically cover a 28-day delivery programme, with shorter 7-day or 14-day trial options often available for mothers who want to assess the food before committing to a full month. Most caterers in Singapore deliver two trays per day — lunch and dinner — with breakfast added as an optional extra. Before placing an order, confirm whether herbal soups, red dates tea, longan tea, and confinement tonics are bundled into the package or priced separately, as this can shift the total cost noticeably. It is worth asking about the dietary tradition offered (Cantonese, Hokkien, Teochew, or otherwise), whether the menu rotates daily, and whether dishes can be adjusted for breastfeeding mothers who prefer lower spice or alcohol-free preparation. Delivery slots are typically split into a midday window and an early-evening window, with meals cooked the same day.
The most practical next step is to request a trial meal from Shan Food before paying any package deposit — contact them via WhatsApp, phone, or the online enquiry form to arrange this and to confirm current availability for your due month.
Services Offered
Is Shan Food legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.4/5 from 21 Google reviewsModerate sample size — a reasonable directional signal.
Order a trial meal and confirm the SFA hygiene grade (and MUIS halal certificate if relevant) before paying the package deposit.
Google Reviews ⭐ 4.4 (21 reviews)
Debi Lim
★★★★★
I recently had the pleasure of trying the Shan confinement meals, and I couldn’t be more impressed! The meals were not only delicious but also thoughtfully prepared with high-quality ingredients. Each dish was packed with flavor and perfectly balanced for recovery. It’s clear that a lot of attention and care went into crafting the menu to meet nutritional needs during confinement. The portions were generous, and everything arrived warm and fresh, it even stayed warm because it was packed in thermals! The variety of options also kept things interesting throughout the week, and I appreciated how easy the service made the whole process. Overall, I highly recommend this catering service for anyone looking for nutritious, tasty meals during their confinement period!
Sabina Lim
★★★★★
First time ordering from Shan Confinement, I have just ended my 28 days dual confinement food, I have to say that I am thoroughly impressed by their different cuisine such as Chinese Traditional, Western, Japanese, Korean, Thai! The variety of dishes was amazing and I never got bored of the meals, also the portion was huge is good for 2. (I’m always looking forward to the dessert, as other confinement company does not provide dessert). What's even better is that all the dishes were cooked using the healthy methods, and it’s also customisable. The food was delicious, and I could really taste the quality of the ingredients used. I can say that you pay for what you get. I highly recommend Shan Confinement! Thank you!💕
Ah Lian
★☆☆☆☆
I had high hopes with Shan due to their premium prices and interesting menu. Also, they have “group buy “ which include free diapers and first month treats. However I’m utterly disappointed by the quality of the products and services. 1. Food is mediocre. TCM curated menu? They give you super salty food. Not sure what’s the point of the gold flakes on every dessert. Not sure how those western, jap, Thai food TCM inspired. Change menu anytime because they “run out of ingredients”. Soup and mains are not in sync. I never know what soup I’m drinking. 2. Free gift? Diapers never come. Worse? They tell you they put on your door step. When I report theft to police, police looked through cctv and never see anyone bringing carton box (of diapers) into the lift. Waste police’s time with their lies. 3. But they keep telling you they will send you the diapers. “Still chasing for it”. Yeah, chase until i have to chase after my baby for diaper changing already diapers still not here. Customer service MIA. Group chat admin MIA. 4. Food delivery timing is irregular. Sometimes 3pm sometimes 6pm. Sometimes, never come. Oh we don’t operate on public holidays. 4. For the premium price you gonna pay, thinking you will get fancy nice menu and dessert everyday, forget it. It’s the same watery jelly almost every other day. They just put the cold dessert with the hot dishes. 5. Have I mentioned about hygiene? The kettle never washed before. Look at the mould. They ask you to rinse the container, I’m not sure if they will wash again. I encountered a worm and some hair in their dishes too. After a few days, I don’t look forward to my confinement meals anymore and don’t bother to take photos. What a terrible experience.
Xinying Lim
★☆☆☆☆
I purchased their 28days package via group buy and was promised of free diaper, bird nest and full month box. However, the diaper never came and even though I had sent them multiple messages, there was no reply at all. Bird nest given was of low quality ( don’t even think is bird nest) and definitely not worth the $488 that they mentioned in the promotion. The cake in full month box delivered was all crushed and seemed like the box was toppled. No apology from them. Is a scam so beware. Food wise, the portion was very little especially if the dish is fish. there was one occasion I received only dish containing 2 eggs, and another dish of veggies and one soup that’s all. No meat at all! We pay so much and we need to breastfeed.The cai peng stall at the coffeeshop can even do better! Also, right after my csect surgery, they gave me Sheng Hua tang which can lead to bleeding if consumed too early. I messaged them regarding this and they messaged me back with a lot of excuses. I feel like they do not care about the health of the mothers who just delivered.
Chew Hong Rui
★★★★★
Food is great and comes in a thermal bag and insulated containers to keep it warm. There is also a good variety. My wife enjoyed it a lot. Chat is responsive and delivery is punctual.
Shan Food vs other providers in Singapore
Side-by-side with the next three highest-rated confinement food providers on KakiList, so you can see how Shan Food stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Shan Food (this page) | ⭐ 4.4 | 21 | — | ✓ |
| Pamper Me Jamu Wellness | ⭐ 5.0 | 1477 | — | ✓ |
| Genteel Postnatal Care | ⭐ 5.0 | 1477 | — | ✓ |
| Hatchery Cribs | ⭐ 5.0 | 1076 | — | ✓ |
Frequently Asked Questions
How much does Shan Food charge for a confinement food package?›
Shan Food's pricing sits in the mid-range band; contact them directly via WhatsApp or phone for current package rates. Across the Singapore market, 28-day confinement food packages typically run between S$1,200 and S$2,800, depending on the number of trays per day — usually two (lunch and dinner) or three (with breakfast added) — and whether herbal soups, red dates tea, longan tea, and confinement tonics are included or billed separately. Shorter 7-day or 14-day options are available from many caterers and offer a lower-risk way to trial the food before committing to a full month. Check whether there is a delivery surcharge for addresses in landed or non-central locations. See the full confinement food cost guide for Singapore →
What dietary tradition does Shan Food follow, and is there a trial meal?›
Singapore confinement food caterers typically follow Cantonese (the most common — warming herbal soups, ginger, sesame oil, and rice wine), Hokkien, Teochew, Western-style postnatal, halal, or vegetarian traditions. Contact Shan Food directly to confirm which tradition their kitchen follows and whether the menu rotates day-to-day or repeats on a weekly cycle. Ask whether dishes can be adjusted for breastfeeding mothers who prefer low-spice preparation or a rice-wine-free option. Most reputable caterers offer a single-day trial meal at around S$30–60 — it is strongly advisable to book this before paying a package deposit, as confinement appetite and taste preferences shift considerably in the weeks after delivery.
Is Shan Food licensed and how is food safety handled?›
No regulatory licences are currently listed for Shan Food on KakiList. Before paying any deposit, ask Shan Food to confirm whether they hold an SFA Food Shop Licence or Catering Licence, and what their current hygiene grade is — grades run from A (highest) to D. If you require halal-certified meals, ask whether a MUIS halal certificate is held; this should also appear on meal packaging. Confinement meals from licensed operations are cooked on the day of delivery and dispatched hot in microwave-safe, BPA-free containers, typically within a four-hour cooked-to-delivery window. Confirm the twice-daily delivery time slots and the caterer's policy if a delivery is missed or a meal is unsatisfactory. Order a trial meal and confirm the SFA hygiene grade (and MUIS halal certificate if relevant) before paying the package deposit.