Silkroutes Sembawang Clinic ✓ ACRA Verified
About Silkroutes Sembawang Clinic
About Silkroutes Sembawang Clinic
Silkroutes Sembawang Clinic is a general practice clinic located at 511 Canberra Road, #02-02A, in the Sembawang area of Singapore. The clinic has been KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It holds a 2.3 out of 5 rating across 56 Google reviews — a moderate sample size, though the rating is notably below the typical range for GP clinics and warrants attention before booking. No regulatory licences are currently listed in this directory entry, and ACRA registration has not been confirmed; families should contact the clinic directly to verify its MOH Healthcare Services Licence and the consulting doctors' Singapore Medical Council registration.
As a GP clinic, Silkroutes Sembawang Clinic would typically see patients for acute conditions, repeat prescriptions, referral letters to specialist outpatient clinics, and routine health maintenance. A standard visit runs S$25–60 at a private GP, with investigations such as blood panels, urine tests, and X-rays billed on top. Chronic disease follow-ups may fall under the Chronic Disease Management Programme (CDMP), which allows MediSave withdrawal of up to S$700 per year for listed conditions including hypertension, diabetes, and lipid disorders. For patients with Integrated Shield Plans, GP visits are generally not covered under inpatient policies, though some riders include outpatient GP riders — confirm with your insurer.
To book an appointment or check consultation hours, contact Silkroutes Sembawang Clinic directly by phone before travelling to the clinic, as waiting times and operating hours are best confirmed in advance. Listing data is incomplete — contact Silkroutes Sembawang Clinic directly to confirm details.
Services Offered
Is Silkroutes Sembawang Clinic legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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2.3/5 from 56 Google reviewsModerate sample size, but rating is notably below the typical range for GP clinics — review patient feedback carefully before booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 2.3 (56 reviews)
Timothy Liew
★☆☆☆☆
walked in. 2 people in queue. no receptionist. no doctor. opened all the doors to check. waited 20mins no one came back. tried calling the number on google. didn’t even ring.
Stefanie Siong
★★★☆☆
A indian lady around 40-50years old at reception counter quite rude.i was not given a queue number so i appoached her to check.Due my forgetful after awhile when a number called,i appoached reception again to make sure it is my q number.when i walked to the doctor's room i overheard she grumbled in malay with the chinese staff that i ask and ask again my number. This is very bad and no manners! When i make payment and collect medicine,i realize i have all the same medicines as i went to see doctor frequently. I reject all the medicines and pay my billls. This indian lady noticed that i didnt take all the medicines and before i left the clinic,i think she start grumble again. Before i left i told the chinese lady in mandarin,i can understand malayu,pls inform ur colleague dont grumble behind people. To this indian lady,you want to gain respect ,pls show your respect to people first. Overall my experience with this clinic is quite good, i will visit again when i need to, hope all the staffs maintain ur professionalism and well standards.
qingyi zhang
★☆☆☆☆
The counter staff did not bother to communicate with us or give us clear instructions. No clear instructions were given to us, which led to unnecessary waiting at the clinic. E.g. 1- After our check up, we were told the the counter staff will inform us on the follow up. We proceeded to wait for 30 min till I saw a patient after me leaving the clinic right away. So I went to inform the staff that we finished our check up too. And she told me I could leave right away. Above is just one of the many examples, We came at 0930 and left at 1200, If you’re visiting this clinic, We suggest for you to initiate the communication with the staff constantly.
John Tan
★☆☆☆☆
Sometimes people's attitude can be more contagious than a disease. Today, I experienced unprofessionalism when I visited the clinic. Dr Lim was reluctant to serve me, despite me being the last customer before they closed. His body language and tone were unprofessional, especially considering he was wearing a mask. The way he asked about my illness made it feel like an interrogation. Is it because he's a doctor that he thought he could get away with this kind of behavior? This experience has left me feeling very discouraged and I would not recommend this place to anyone.
Nurulhudha Hydar Ali
★☆☆☆☆
My dad went for the appointment and it’s via video call. The doctor made him to wait for a long time without informing that he can leave. He mentioned to call within 3 days and until now nobody got back to him. We tried calling and reaching out to the clinic for 2 days straight but nobody is picking up the call. What are the receptionist doing? Don’t bother going to this clinic.
Silkroutes Sembawang Clinic vs other providers in Singapore
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how Silkroutes Sembawang Clinic stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Silkroutes Sembawang Clinic (this page) | ⭐ 2.3 | 56 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
Frequently Asked Questions
How much does Silkroutes Sembawang Clinic charge?›
GP consultation fees at private clinics in Singapore typically run S$25–60 per visit, with follow-up visits often slightly lower than first consultations. Investigations billed on top include blood panels (S$60–200 depending on scope), urine tests, and X-rays (S$80–150). Prescriptions are charged separately and vary by medication. Chronic Disease Management Programme (CDMP) consultations allow eligible patients to use MediSave of up to S$700 per year for listed conditions. For any planned procedure or diagnostic package, ask for a written itemised estimate that separates consultation, investigation, and prescription costs clearly. See the full GP & 24-Hour Clinics cost guide for Singapore →
Is Silkroutes Sembawang Clinic MOH-licensed and how do I verify the doctor?›
No regulatory licences are listed for Silkroutes Sembawang Clinic in this directory entry, and ACRA registration has not been confirmed. Before booking, verify the clinic's MOH Healthcare Services Licence on the MOH licensee directory online — every legitimate clinic premises must hold this licence under the Healthcare Services Act. Separately, confirm the consulting doctor's name on the Singapore Medical Council (SMC) public register at smc.gov.sg, which shows registration status, any specialist accreditation, and disciplinary history. The clinic's 2.3 out of 5 rating across 56 Google reviews — a moderate sample — is below typical for GP practices and suggests patients should review feedback carefully and confirm current operating standards directly with the clinic before attending.
How do I use MediSave or insurance at Silkroutes Sembawang Clinic?›
MediSave can be used for outpatient consultations under the Chronic Disease Management Programme (CDMP), which covers listed chronic conditions including hypertension, diabetes, high cholesterol, asthma, stroke, and selected mental health conditions, up to S$700 per year. General outpatient visits not under CDMP draw on the S$500 MediSave outpatient limit. Confirm with the clinic's front desk whether your condition qualifies and whether the clinic is a CDMP-registered provider. Integrated Shield Plans (IPs) layered on MediShield Life generally cover inpatient admissions, day surgery, and specialist consultations rather than standard GP visits — check your policy's outpatient rider terms with your insurer before assuming coverage. For any planned investigation or referral procedure, request a written financial counselling estimate splitting MediSave, insurance, and out-of-pocket portions before proceeding.