SP

SingHealth Polyclinic Sengkang ✓ ACRA Verified

Healthcare
★★☆☆☆ 2.3 291 Google reviews
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Required licence not confirmed — ask before booking. Not cross-checked against ACRA.

About SingHealth Polyclinic Sengkang

About SingHealth Polyclinic Sengkang

SingHealth Polyclinic Sengkang is a public primary care clinic located at 2 Sengkang Square, serving residents across the Sengkang, Punggol, and north-east Singapore catchment. KakiList has verified its operating details and contact channels. The clinic carries a Google rating of 2.3 out of 5 across 291 reviews — a robust sample size that reflects consistent patient experience feedback and should be weighed accordingly.

As a public polyclinic under the SingHealth cluster, Sengkang offers subsidised GP consultations for Singapore Citizens and Permanent Residents, covering acute illness, chronic disease management under the Chronic Disease Management Programme (CDMP), the National Childhood Immunisation Programme (NIP) schedule for children, health screening under Screen for Life, and referral letters to SingHealth public hospital specialist outpatient clinics (SOCs). Patients with a polyclinic referral letter access SOC appointments at subsidised rates of roughly S$30–80 per visit for Citizens, though non-urgent specialist waits typically run four to twelve weeks. MediSave can be used for CDMP-listed conditions under the S$500 or S$700 outpatient withdrawal limits, and Integrated Shield Plan holders should confirm whether their insurer covers polyclinic visits.

To be seen, walk in during operating hours or book an appointment via the clinic's phone line or online form — appointment slots, especially for mornings, fill quickly, so calling ahead or booking through the HealthHub app is advisable for non-urgent matters.

Services Offered

GP & 24 hr clinic

Is SingHealth Polyclinic Sengkang legit?

Some trust signals present, verify before payment
  • Verified by KakiList
    A real person confirmed operating details and contact channel.
  • 2.3/5 from 291 Google reviews
    Robust sample of 291 reviews — this rating reflects consistent patient experience feedback and should be weighed carefully.

Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.

Google Reviews ⭐ 2.3 (291 reviews)

Ness T ★★★★★
4 months ago

Was mentally prepared for the worst after looking at the reviews but had the best experience at this polyclinic! From the registration auntie, to the lady standing around to answer questions, to doctor consultation and to the uncle dispensing the medication - everyone was incredibly friendly, caring and patient. Extra compliments to Dr Alon Tan for being patient and compassionate throughout the consultation, taking the time to answer my questions and provide reassurance - got his name from the friendly uncle dispensing the medication. To others, I managed to get my appointment via the app at 7:00AM on the day of, and did a mobile registration 1 hour before my appointment. After registering, I arrived at the polyclinic when there were 4 pax ahead of me, went straight to the waiting area for my consultation room, and managed to see the doctor quickly (appointment 3.10pm, saw doctor at 3.14pm)

Jeffrey Leong ★☆☆☆☆
2 months ago

The Sengkang Polyclinic service staff (L2) at the Registration counters are damn impolite, nasty and arrogant!! With plastered notices on the walls requesting for service staffs to be treated with respect, what about vice versa from these same staffs?? Certainly monitoring from senior staffs or supervisors can help ensure amicable conditions are met and maintained. Or will there be yet a need for videos as proof. I've witnessed from a past visit on a particular staff shouting at elderly patients. And unfortunately today, I was met with yet another staff, not from shouting but ill and lacking on manners. Reckon immediate actions needed to avoid nasty confrontations and dire consequences.

linda kua ★★★★★
2 months ago

I want to praise the pharmacist Miss Lee Yu Jie, she was so patience and explained in details how to take the medicine, and help to write in Chinese for my 81 years old father. Previously my mother also, she really have the patience, very good to have you in the clinic 👍 Thank you very much. Really appreciate you 🙏

Lao Miing ★☆☆☆☆
5 months ago

The polyclinic appointment making is not clear. Waited for 1hour and still no idea if i should still waiting here. Overall feel is that every one will assume u should be experienced and should be able to auto pilot around the polyclinic From regist > see doc > take med > book appt. But i think the worst section is the book appointment. Only 2 counter to tank the whole day patients.. dont make sense. There is lack of information from which counter to which counter . The kisok also not able to book appt if you got lab test. Lol..not good experience. Doc wise.. i guess u need luck..

James Ling ★☆☆☆☆
8 months ago

Poor service from polyclinic staff. Was told by level 1 staff to come to level 2. But at level 2, there were 2 nurses who just showed a poor attitude and shouted not open and shaking their heads. The lack of communication between nurses is bad but their poor attitude towards patients is worse.

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SingHealth Polyclinic Sengkang vs other providers in Singapore

Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how SingHealth Polyclinic Sengkang stacks up at a glance.

Provider Google Rating Reviews Years Verified
SingHealth Polyclinic Sengkang (this page) ⭐ 2.3 291
Frontier Healthcare Tampines ⭐ 5.0 622
Northshore Family Clinic Punggol ⭐ 5.0 345
ATA Medical Jurong East ⭐ 5.0 165

Frequently Asked Questions

How much does SingHealth Polyclinic Sengkang charge?

Subsidised consultation fees at public polyclinics are set by MOH and depend on citizenship status and means testing. Singapore Citizens pay approximately S$9.50–13.50 for a standard GP consultation after subsidy; Permanent Residents pay roughly S$14.50–19.00; non-residents pay unsubsidised rates closer to private GP levels of S$40–70. Fees vary with the complexity of the consultation and any procedures performed. Common add-ons billed separately include medications dispensed on-site, vaccinations (typically S$10–30 subsidised for Citizens under the National Childhood Immunisation Programme or Screen for Life), blood tests, and dressing changes. GST applies to polyclinic charges. MediSave can offset outpatient bills for CDMP-eligible chronic conditions up to the S$500 or S$700 annual withdrawal limits. For a precise fee schedule, refer to the MOH polyclinic fee schedule or enquire directly at the clinic. See the full GP & 24-Hour Clinics cost guide for Singapore →

Is SingHealth Polyclinic Sengkang MOH-licensed and how do I verify the doctors?

SingHealth Polyclinics operates under the SingHealth cluster, a public healthcare institution regulated by MOH under the Healthcare Services Act — the institutional licence and governance framework apply at the cluster level rather than as a separately searchable individual clinic entry. Every practising doctor at the polyclinic is registered with the Singapore Medical Council (SMC); you can verify any named doctor on the SMC public register at smc.gov.sg, which shows registration status, specialty, and any disciplinary history. Note that no regulatory licences were listed in the data submitted for this directory entry. For formal confirmation of the clinic's regulatory status and the credentials of the consulting doctor assigned to your visit, enquire directly with the clinic or refer to MOH's official SingHealth Polyclinics information. Listing data is incomplete — contact SingHealth Polyclinic Sengkang directly to confirm details.

How do I use MediSave or insurance at SingHealth Polyclinic Sengkang?

MediSave can be used at public polyclinics for outpatient treatments under the Chronic Disease Management Programme (CDMP), which covers conditions including hypertension, diabetes, hyperlipidaemia, stroke, asthma, COPD, and selected mental health conditions, up to the S$500 or S$700 annual withdrawal limit depending on the number of conditions managed. Vaccinations under the National Adult Immunisation Schedule (NAIS) and Screen for Life health screenings also have defined MediSave withdrawal allowances. For Integrated Shield Plan (IP) holders, most private IP policies do not cover polyclinic outpatient visits, though they do cover inpatient stays and day surgery if a polyclinic referral leads to a hospital admission. Confirm your plan's outpatient benefits and pre-authorisation requirements with your insurer before treatment. Patients on CDMP who also hold an approved polyclinic-linked MediSave arrangement should confirm the active status of that arrangement at the registration counter.

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