Strides Care / Silveray ✓ ACRA Verified
About Strides Care / Silveray
About Strides Care / Silveray
Strides Care / Silveray is an eldercare medical escort service operating islandwide from its base at Tanjong Katong Road. The provider is KakiList-verified and ACRA-registered. Google reviews are limited to six at the time of writing, with a 2.3 out of 5 rating — this sample is too small to be statistically meaningful, and prospective clients are encouraged to gather additional references directly before engaging.
Medical escort services assist elderly or mobility-impaired clients with getting to and from appointments — typically hospitals, polyclinics, specialist outpatient clinics, or day rehabilitation centres — where family members are unavailable to accompany them. When reaching out, be prepared to describe the client's mobility level and any medical equipment requirements (wheelchair, walking frame, oxygen), the frequency of appointments needed, whether the service is a one-off or recurring arrangement, and who the key decision-makers in the family are. It is also worth clarifying the scope of assistance provided during the actual appointment — waiting, accompanying into the consultation room, collecting medication — versus transport only.
Contact Strides Care / Silveray via WhatsApp, phone, or the online enquiry form to discuss the client's care needs, confirm current availability, and request a written quote before committing.
Services Offered
Is Strides Care / Silveray legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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⭐
2.3/5 from 6 Google reviewsVery small sample — treat as directional only. The low rating warrants direct reference-checking before engagement.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 2.3 (6 reviews)
Layar Xplorer
★★★★★
It was a very nice experience today riding on the 6 seater white cab SHB12K from Singapore Expo. But unfortunately I misplaced the driver's name card.
Y Tan
★☆☆☆☆
They can confirm your booking weeks in advance, but cancel your booking before pickup, expecting you to make your own last minute arrangement. So, confirmation of booking means nothing at all. I assumed they purposely overbooked so that they can max their profit in case they are able to slot you in when they have drivers available at the last minutes. Booked at own risk.
A
★☆☆☆☆
I GOT SCAMMED. Please don’t book their service if you can. My bank engaged them to provide a ride from the airport back home, I gave the driver a tip out of goodwill ($10) and he immediately counted it in front of me WITHOUT saying thank you. I didn’t react becos I thought ok, he is just one of those old calculative men. However, when he sent my partner back (and this was included as part of the bank’s service, we have this in black and white), he asked for another ($15). I called the driver, and he insisted it’s part of their “rules”, but please, we have this in black and white and it is NOT part of the rules or even if it is, it is an exception becos it is a service provided by the bank. IN SHORT, WE GOT SCAMMED. Total of $25 when my partner could have taken a taxi ride back and it would be a similar price or even less. DRIVER’S NAME IS LAI YEW HIAN.
Daniel Chiew
★☆☆☆☆
Poor customer service, took one of their cab and was shortchanged $10 by the driver. Email them but never got back to me.
joana jee
★☆☆☆☆
rude driver pls. like u owe them money🤣
Strides Care / Silveray vs other providers in Singapore
Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how Strides Care / Silveray stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Strides Care / Silveray (this page) | ⭐ 2.3 | 6 | — | ✓ |
| Medical Assistance 4U | ⭐ 5.0 | 338 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| EZ Ryde Wheelchair Transport | ⭐ 5.0 | 20 | — | ✓ |
Frequently Asked Questions
How much does Strides Care / Silveray charge?›
Strides Care / Silveray has not published a specific price list on their KakiList profile. Medical escort services in Singapore are typically priced per trip or by a half-day or full-day rate, depending on travel distance and the level of assistance required. Additional costs to clarify include wheelchair-accessible transport surcharges, waiting time at the clinic, public holiday rates, and whether a carer accompanies the client throughout the appointment or only provides door-to-door transfer. Request a written quote that itemises all expected charges before confirming any booking. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Strides Care / Silveray offer?›
Strides Care / Silveray specialises in medical escort services, which are visit-based and appointment-driven rather than live-in or hourly home care. Each engagement is typically scoped around a specific clinic or hospital trip — accompanying the client from home to the appointment and back, waiting during the consultation, and assisting with post-appointment needs such as collecting medication or arranging transport home. If the family requires broader support such as daily home nursing visits, personal care, or live-in caregiving, it is worth confirming whether Strides Care / Silveray offers those services or whether a separate provider would be needed.
Is the caregiver trained and insured?›
No regulatory licences are currently listed for Strides Care / Silveray on their KakiList profile. For eldercare and medical escort services, AIC registration or MOH accreditation is a relevant credential to ask about, particularly where the escort involves post-discharge patients or those with complex medical conditions. Ask directly whether the escorts hold any nursing, first aid, or dementia-care certification, and confirm whether the company carries public liability or caregiver insurance covering incidents during a medical escort trip. Listing data is incomplete — contact Strides Care / Silveray directly to confirm details.