Tenderheart Home Care Services ✓ ACRA Verified

Tenderheart Home Care Services has not published a specific rate card, so pricing should be confirmed directly. As a general guide, visit-based home caregivers in Singapore typically charge S$20–35 per hour, with live-in caregiver arrangements running S$2,500–4,500 per month depending on the caregiver's experience and the level of care required. Agency coordination fees are usually billed separately from the caregiver's salary or hourly rate. Additional costs to confirm include public holiday surcharges, travel or transport allowances, and whether any medical consumables or equipment are billed on top of the base rate. For live-in arrangements, levy, insurance, and housing obligations may also apply depending on the caregiver's residency status. See the full eldercare cost guide for Singapore →

Tenderheart Home Care Services lists elderly caregivers as its primary offering, but the specific formats available — visit-based hourly care, daily full-time care, or live-in arrangements — have not been detailed in the listing. Families should enquire directly to confirm which service models are on offer and whether scope can be tailored to the elder's needs (for example, personal hygiene assistance, meal support, or companionship only versus more complex care). When discussing options, it is worth asking about trial period terms, what happens if the assigned caregiver is unavailable, and the replacement policy in the event of a caregiver mismatch. Putting the agreed care plan, hours, and rate in writing before the engagement begins protects both parties.

Tenderheart Home Care Services does not currently list regulatory licences on its KakiList profile, and no ACRA registration has been confirmed. Families should ask directly whether caregivers hold formal certifications — such as the WSQ Higher Certificate in Healthcare Support, dementia care training, or first-aid certification — and whether the provider carries insurance covering caregiver injuries or incidents involving the client during service delivery. For providers offering clinical home care services, AIC (Agency for Integrated Care) registration or MOH oversight may be relevant — it is worth confirming whether Tenderheart Home Care Services operates under any such framework or refers clients to registered clinical partners when medical needs arise. Insist on a trial period and put the care plan, hours, and rate in writing.