About TOUCH Home Care
TOUCH Home Care is an eldercare provider offering medical escort services across Singapore, based in Bukit Merah Central. The listing has been verified by KakiList and is registered with ACRA. No Google reviews are currently available, so independent rating data cannot be cited at this time. Pricing is indicated at a mid-range level, though specific hourly or package rates were not provided — contact the provider directly for a quotation.
Families typically begin by conducting a care assessment to establish the elder's mobility, medical conditions, and the level of escort support required — whether for routine specialist appointments, hospital visits, or ongoing therapy sessions. Medical escort services generally involve a trained companion or care aide accompanying the elder from home to the clinic or hospital and back, providing physical and logistical support throughout. It is worth clarifying whether the escort is a trained nurse, a care aide, or a general companion, as this affects the scope of in-transit support available. Discuss the frequency of appointments anticipated, any mobility aids or wheelchair requirements, and whether transport is arranged through the provider or separately.
To take the next step, reach out to TOUCH Home Care by phone or through the enquiry form on their listing to discuss your care requirements, request a cost breakdown, and confirm availability for your required schedule.
Listing data is incomplete — contact TOUCH Home Care directly to confirm details.
Insist on a trial period and put the care plan, hours, and rate in writing.
Side-by-side with the next three highest-rated medical escort providers on KakiList, so you can see how TOUCH Home Care stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| TOUCH Home Care (this page) | — | — | — | ✓ |
| Medical Assistance 4U | ⭐ 5.0 | 338 | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| EZ Ryde Wheelchair Transport | ⭐ 5.0 | 20 | — | ✓ |
TOUCH Home Care has not published specific rates for its medical escort service, so pricing should be confirmed directly with the provider. In Singapore, medical escort services are generally charged on a per-trip or hourly basis — per-trip rates typically range from S$30 to S$80 or more depending on duration, distance, and the seniority of the escort (care aide versus trained nurse). Additional costs may include transport charges if the provider arranges the vehicle, public holiday or weekend surcharges, and waiting time if appointments run long. Request a written quotation that itemises the escort fee, any transport component, and what happens if the appointment is delayed or rescheduled. See the full eldercare cost guide for Singapore →
TOUCH Home Care's listed subcategory is medical escort, which is a visit-based and trip-based service rather than a live-in arrangement. The scope typically covers accompanying an elderly person to and from medical appointments — this may include support at the clinic (helping with registration, communicating with healthcare staff, monitoring the elder during waiting periods) rather than ongoing in-home care. If your family also requires broader home care support — such as personal care, nursing visits, or companionship beyond appointment days — it is worth asking TOUCH Home Care whether these are offered as add-ons or through a separate care package, as many eldercare providers offer a range of services alongside medical escort.
No regulatory licences are currently listed for TOUCH Home Care on this directory. For medical escort and home care services, registration with AIC (Agency for Integrated Care) or MOH is relevant where clinical care is involved, and individual caregivers should hold recognised certifications such as the WSQ Certificate in Healthcare Support or equivalent. Ask the provider to confirm the qualifications of the escort assigned to your family member and whether the service includes public liability or caregiver injury insurance. If the escort is expected to provide any nursing or clinical assistance during the trip, confirm that the individual holds the appropriate healthcare registration. Insist on a trial period and put the care plan, hours, and rate in writing.
If TOUCH Home Care isn't the right fit, these are other medical escort providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.