About TrueCare Clinic Eastpoint Mall Simei
TrueCare Clinic Eastpoint Mall Simei is a general practice clinic located at Eastpoint Mall in Simei, serving patients across Singapore. KakiList has verified the clinic's operating details and contact channels. The clinic holds a 4.5/5 rating across 449 Google reviews, a robust sample that provides a reliable indicator of patient satisfaction. Pricing is indicated at a moderate level, though specific consultation fees were not provided and should be confirmed directly with the clinic.
For a first visit, patients typically walk in or book via WhatsApp, Phone, or the online form. A GP consultation covers acute illness, chronic disease follow-up, vaccinations, referral letters for specialist care, and basic investigations such as blood tests and urine analysis. For chronic conditions managed under the Chronic Disease Management Programme (CDMP) — including hypertension, diabetes, hyperlipidaemia, and asthma — patients may be able to use MediSave to offset outpatient costs within the S$500 or S$700 annual withdrawal limits. If a specialist referral is needed, the GP can issue a referral letter to a public hospital Specialist Outpatient Clinic, where Singapore Citizens receive a subsidised rate of S$30–80 per visit, or recommend a private specialist at S$120–250 for a first consultation.
To arrange an appointment or check waiting times, contact TrueCare Clinic Eastpoint Mall Simei directly via WhatsApp, phone, or the enquiry form before visiting.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Dr. Harshal Andre at True Clinic has been our family doctor for more than 5 years, and we truly appreciate the care he provides. He is patient, knowledgeable, and always takes time to listen to our concerns before suggesting treatment. What we value most is how clearly he explains the condition and treatment options, which makes us feel comfortable and confident. Our entire family has been visiting him for years, and every experience has been positive. The clinic staff are also friendly and efficient. Highly recommend Dr. Harshal Andre and True Clinic to anyone looking for a caring and trustworthy family doctor in Singapore.
Let me say this with complete honesty and clear cut view so that anyone who wished to see this clinic have an idea what you are getting. Let's start with the environment, as per what others pointed out, your first visit can be intimidating as the patients based majority, clinic staffs and of cause even the doctors themselves are Indians. Don't get me wrong, there is nothing wrong about this, as per what I typed initially, this review aimed to provide a very clear expectation for all to see. Therefore this will just be your first impression once you stepped in for the first time. The clinic is also small, if you are seated, your shoulders can literally touch the patients beside you, just imagine 1 or 2 of those patients are coughing and if worst not wearing mask, you figure it out yourself. Now start with the clinic staffs, while I have met some more senior staffs that handles patients well, there are also a few that is really blur, newbies, so when there is any issues, you will often hear them saying "Let me check with my colleagues and get back to you". Then after that, you will need to constantly chase them for reply. Now as for doctor, Dr Harshal is the main doc for this outlet. He is very friendly, very patience, but also there are some cons to it. Also as per what someone mentioned, he tends to mumble and talk fast, you need to hear carefully what he says. Now let me also share a personal experience about this clinic. If they know you are claiming your insurance policy for the bill, they will prescribe to you lots of medicine that I won't say is necessary but it is as per what the doc will say "good for you". (this was also highlighted many times in others' reviews, have a read). More over, if they know your are claiming your insurance, the consultation can be from original $30+ to special rate of $60+ for what reasons you should have figured it out by now. The doctors in this clinic also tend to use more "newer" type of medicines as oppose to traditional proven medicine brands.
For the past three years, we have been visiting Truecare Clinic regularly, even though there is another hospital much closer to our home in Flora Drive. The main reason we continue to choose this clinic is Dr. Harshal Andhare. Dr. Harshal Andhare takes the time to truly listen to our concerns without rushing. He explains the problem clearly, discusses the treatment options in a simple way, and ensures we understand everything before moving forward. His diagnosis has always been accurate, and the treatment given has been effective. What stands out most is his patience, professionalism, and the personal attention he gives. He treats us with genuine care and respect, not just as patients but almost like family. That level of trust is rare, and it’s the reason we don’t mind traveling a little farther for consultations. The clinic is also well-managed, clean, and organized. The staff are polite and supportive, and appointments are handled smoothly without unnecessary delays. We are truly grateful to have a doctor like Dr. Harshal Andhare as our family doctor and highly recommend Truecare Clinic to anyone looking for trustworthy and compassionate medical care.
Dr. Harshal Andhare has been our family doctor for many years, caring for all of us—from the eldest to the youngest—with the same dedication and warmth. He is not only an excellent physician but also a truly kind and compassionate human being. He patiently listens to every concern, explains things clearly, and always prescribes the right treatment. His professionalism, empathy, and genuine care make us feel completely confident and comfortable. We are truly grateful to have such a trustworthy and supportive doctor for our family.
Dr Harshal at True Care Clinic is our trusted family doctor in Simei. He offers exceptional, caring advice for all ages, including excellent support for our infants and children. He is more like our extended family. We wholeheartedly recommend him to our friends and family.
Side-by-side with the next three highest-rated gp & 24-hour clinics providers on KakiList, so you can see how TrueCare Clinic Eastpoint Mall Simei stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| TrueCare Clinic Eastpoint Mall Simei (this page) | ⭐ 4.5 | 449 | — | ✓ |
| Frontier Healthcare Tampines | ⭐ 5.0 | 622 | — | ✓ |
| Northshore Family Clinic Punggol | ⭐ 5.0 | 345 | — | ✓ |
| ATA Medical Jurong East | ⭐ 5.0 | 165 | — | ✓ |
GP consultation fees at private and CHAS-panel clinics in Singapore typically range from S$25 to S$60 per visit, with follow-up visits generally on the lower end. Specific fees at TrueCare Clinic Eastpoint Mall Simei were not published in the listing — confirm the current rate directly before attending. Additional charges to expect on top of the consultation fee include investigations (blood panel S$60–200, urine test S$15–40, swab tests S$30–80), prescriptions, and any procedures performed during the visit. GST applies to private medical services. For CHAS Blue, Orange, or Merdeka Generation cardholders, subsidised rates at CHAS-panel clinics can reduce out-of-pocket costs substantially — ask the clinic whether they participate. For any planned procedure or referral that involves a specialist visit, request a written financial counselling estimate that splits insurance, MediSave, and out-of-pocket portions before proceeding. See the full GP & 24-Hour Clinics cost guide for Singapore →
No regulatory licences were listed for TrueCare Clinic Eastpoint Mall Simei in the data available to KakiList. Every legitimate clinic operating in Singapore must hold an MOH Healthcare Services Licence issued under the Healthcare Services Act — this is verifiable on the MOH licensee directory at moh.gov.sg. Every practising doctor must also be registered on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm their registration status, any specialist accreditation, and disciplinary history. Before attending, search the clinic name on the MOH licensee directory and the consulting doctor's name on the SMC register. KakiList has verified the operating details and contact channel, but licence confirmation requires direct verification with the relevant authorities. The clinic's 4.5/5 rating across 449 Google reviews — a robust sample — is a positive indicator of patient experience, but does not substitute for regulatory verification. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
For outpatient GP visits, MediSave can be used under the Chronic Disease Management Programme (CDMP) for listed conditions including hypertension, diabetes, hyperlipidaemia, stroke, asthma, COPD, and selected mental health conditions — the annual withdrawal limit is S$700 under CDMP or S$500 for general outpatient. Confirm with the clinic whether they are accredited for CDMP claims, as not all GP clinics participate. Integrated Shield Plans (IPs) layered on MediShield Life cover specialist consultations, day surgery, and inpatient stays but generally do not cover routine GP visits — check your policy terms. If the GP refers you to a specialist for a planned procedure, request pre-authorisation and a Letter of Guarantee from your insurer before any intervention to avoid post-treatment claim disputes. For a planned procedure, request a financial counselling session — most clinics and hospitals will issue an itemised pre-treatment estimate splitting insurance payout, MediSave deduction, and out-of-pocket portions in writing. Skipping this step is the most common reason patients are surprised by their final bill.
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