About Universal Employment Agency
Universal Employment Agency is an eldercare provider specialising in elderly caregivers, operating islandwide from its office at Lucky Plaza on Orchard Road. The listing is KakiList-verified and ACRA-registered. No Google reviews are currently available, so independent sentiment cannot be assessed at this stage. Pricing is indicated at a mid-range level, though specific hourly or package rates have not been published.
Families typically begin by arranging a care assessment to map the elder's mobility, medical conditions, and daily living needs. From there, the scope of care is defined — whether personal care, companionship, medication prompting, or post-hospitalisation support — and a decision made between visit-based caregivers and a live-in arrangement. The number of hours required each week, public holiday cover, and the family's role as co-carers are all worth discussing upfront. A trial period allows both the caregiver and the family to assess compatibility before committing to a longer arrangement.
Contact Universal Employment Agency by phone or via the enquiry form on their listing to describe your care situation and request a cost outline before proceeding. Listing data is incomplete — contact Universal Employment Agency directly to confirm details.
Insist on a trial period and put the care plan, hours, and rate in writing.
Side-by-side with the next three highest-rated elderly caregivers providers on KakiList, so you can see how Universal Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Universal Employment Agency (this page) | — | — | — | ✓ |
| My Care Concierge | ⭐ 5.0 | 283 | — | ✓ |
| Curanobis | ⭐ 5.0 | 188 | — | ✓ |
| CareConnect SG | ⭐ 5.0 | 187 | — | ✓ |
Hourly and package rates for elderly caregivers in Singapore vary by care level and arrangement type. Visit-based caregivers typically run S$20–35 per hour, with daily or monthly packages available for higher-frequency needs. Live-in arrangements involve a separate structure covering the caregiver's salary, agency placement fee, and any relevant levy or insurance obligations. Public holiday surcharges are standard across most agencies. Universal Employment Agency has not published specific rates publicly, so you will need to contact them directly for a current quote. Confirm in writing what is included — agency fee, caregiver salary, insurance, and any disbursements — versus what is billed separately. See the full eldercare cost guide for Singapore →
Universal Employment Agency lists elderly caregivers as its core service, but has not specified whether it offers visit-based scheduling, live-in placements, or both. Visit-based caregivers work fixed hours — commonly two to eight hours per day — and are suited to elders who are largely independent but need daily assistance. Live-in arrangements provide continuous cover and are more appropriate where mobility is severely limited or dementia care is required. When enquiring, specify the elder's medical profile, the number of hours needed each week, and whether overnight presence is required. Ask about the replacement policy should the initial caregiver prove unsuitable, and whether a short trial period can be arranged before signing a longer contract.
Universal Employment Agency has not listed any regulatory licences on its KakiList profile — neither AIC registration nor MOH home care credentials are confirmed at this time. For families requiring clinical care such as wound management, catheter care, or post-surgical support, AIC-registered home care providers are the appropriate route. For personal care and companionship, a well-supervised non-clinical agency can be adequate, provided caregivers have relevant training. Before engaging, ask Universal Employment Agency directly about the caregivers' qualifications, dementia training if relevant, and what insurance is in place covering caregiver injury and incidents involving the client. Insist on a trial period and put the care plan, hours, and rate in writing.
If Universal Employment Agency isn't the right fit, these are other elderly caregivers providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.