Urban Paws ✓ ACRA Verified
About Urban Paws
About Urban Paws
Urban Paws is a pet boarding service operating islandwide from its premises at 224 Telok Kurau Road, Lorong L, Singapore. The listing is KakiList-verified, meaning a real person has confirmed the operating details and contact information. It holds a 4.6-star rating across 78 Google reviews — a moderate sample size that offers a reasonable directional signal of service quality. Pricing is indicated at the mid-range tier.
When enquiring about boarding, it helps to have your pet's size, breed, and temperament in mind, as these factors typically affect suitability and pricing. Bring up-to-date vaccination records — most boarding facilities in Singapore require proof of core vaccinations such as DHPP and rabies for dogs, or FVRCP for cats, taken within the past twelve months. If your pet has not boarded before, ask whether a trial visit is available so your animal can acclimatise to the environment before a longer stay. Clarify drop-off and pick-up arrangements, whether recurring boarding schedules are accommodated, and any specific care requirements your pet may have.
To take the next step, reach Urban Paws by phone or through the enquiry form on their listing. Have your pet's vaccination history and any medical or dietary notes ready to share so the team can confirm availability and suitability before your intended boarding dates.
Services Offered
Is Urban Paws legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.6/5 from 78 Google reviewsModerate sample size — offers a reasonable directional signal.
Visit the facility, check the vaccination policy, and confirm insurance before drop-off.
Google Reviews ⭐ 4.6 (78 reviews)
S Elan
★★★★★
It was our furkids’ second stay with Urban Paws. We find that the staff are extremely patient and always interact with the dogs in a kind manner. Our dogs as expected were hesitant to be left in a new place but in just one day were running around and playing, which shows how comfortable they felt in such a short time, which is again a testament to the staff’s handling of the pets in their care. The staff never force the dogs to do anything they don’t want to do, and instead give them space to calm down and acclimatise. The dogs are never alone since there’s always a person on-site and we got plenty of daily updates and videos of them. There’s quite a few outings arranged for the dogs and they take pictures and videos for you as well so you can see where they went and what they did for each outing. The dogs get groomed before check out as well. Staff are very responsive to queries and very understanding towards owners. Overall this is a fantastic place to look after your pets and it has been and will be our go-to anytime we need a place. We’re very grateful for the excellent care they provided to our furkids. Kudos to the team!
Adrian Choo
★★★★★
Fantastic service, Im assured my doggo is in good hands when I entrust him yo the Urban Paws Team!
Devika Abrol
★★★★☆
Satisfied with Urban Paws for dog grooming. My cockapoo has tried their full grooming service (starting at $70), (includes nail trimming, paw pad shave, sanitary shave, anal expression, ear cleaning, shower and blow dry, plus fur cutting and styling) and I found it very professional :) Hope to try their day boarding service one day!
Jungmin Yoo
★★★★★
I've been taking my dog Oreo to Urban Paws at Telok Kurau for a while now, and it's clear that he loves it there. The staff are kind and caring, and they treat all of the dogs as if they were their own. Oreo spends his time getting to know new friends, playing with toys, and participating in various activities. I'm glad to see that he's made so many friends there and is always excited to go back. One of the things I appreciate about Urban Paws is their focus on safety. They have an animal behavior specialist on staff to help the dogs socialize and learn good habits. They also color code the dogs so that they won't get lost, which is a great idea and shows that they put the safety of the dogs first. Overall, I highly recommend Urban Paws at Telok Kurau to any dog owner looking for a safe and fun daycare for their furry friend. The staff are wonderful, the facilities are top-notch, and the dogs are treated with love and care. I'm grateful to have found such a great place for Oreo and will continue to bring him there in the future.
Joey Yong
★★★★★
I've been sending Cooper to UP for daycare almost once a week for the past two months, and it's clear he absolutely loves it. He gets incredibly excited when I tell him he's going to school, and when waiting for transport, he wags his tail enthusiastically. He even whines to get on any van that resembles his school bus! One of the things I love most about UP is their excursions to different parts of Singapore. It's wonderful for my furkid to explore and socialize with his friends, especially when I have a busy schedule. UP also provides video updates throughout the day and plenty of photos during their excursions. If you're looking for daycare in the east, I highly recommend UP!
Urban Paws vs other providers in Singapore
Side-by-side with the next three highest-rated pet boarding providers on KakiList, so you can see how Urban Paws stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Urban Paws (this page) | ⭐ 4.6 | 78 | — | ✓ |
| The Pup Life | ⭐ 5.0 | 1565 | — | ✓ |
| The Hamster Hotel LLP | ⭐ 5.0 | 232 | — | ✓ |
| Cat's Cradle | ⭐ 5.0 | 197 | — | ✓ |
Frequently Asked Questions
How much does Urban Paws charge?›
Boarding rates in Singapore typically vary by pet size, breed, and length of stay. Smaller dogs and cats generally attract lower nightly rates, while larger or more demanding breeds may incur a surcharge. Add-ons such as extra playtime, grooming top-ups, or medication administration are usually priced separately. For mobile or transport-inclusive arrangements, a pickup and drop-off fee may apply depending on your location. Contact Urban Paws directly by phone or via the enquiry form to obtain a confirmed quote for your specific pet and dates. See the full pet boarding cost guide for Singapore →
What vaccinations does Urban Paws require?›
Most boarding facilities in Singapore require dogs to be current on core vaccinations including DHPP (distemper, hepatitis, parvovirus, parainfluenza) and rabies. Bordetella — which protects against kennel cough — is frequently required or strongly recommended for dogs in shared boarding environments. For cats, FVRCP (feline viral rhinotracheitis, calicivirus, panleukopenia) is the standard requirement. Vaccination records are typically expected to be dated within the past twelve months. You will usually need to present the physical vaccination booklet or a vet-issued certificate at drop-off. Confirm the exact requirements with Urban Paws before your pet's first stay to avoid any issues on the day.
Is Urban Paws licensed and insured?›
Pet boarding facilities in Singapore are required to hold a licence from the Animal and Veterinary Service (AVS) under the National Parks Board. This licence governs standards for animal welfare, space, sanitation, and staff conduct. Urban Paws does not currently list an AVS licence on its KakiList profile, so prospective customers should ask the provider directly to confirm their licensing status before dropping off a pet. On insurance, ask specifically whether the facility carries cover for incidents such as pet injury or illness during the boarding period, and what the protocol is if your pet requires emergency veterinary attention. Visit the facility in person, check the vaccination policy, and confirm insurance before drop-off.