W Optics Compass One ✓ ACRA Verified
About W Optics Compass One
Your premier choice for vision care services.
The bulk of W Optics Compass One's bookings cover Eye Care. Because this is a focused healthcare operation, most jobs are scoped over WhatsApp first — photos of the issue, property type, and preferred slot — before a price is quoted.
W Optics Compass One covers all of Singapore, which is useful if you live in a less-central estate or need a provider that can follow a recurring job to different addresses. The business is KakiList-verified, meaning a real person has confirmed the operating details and contact channel. Google reviewers currently give W Optics Compass One a strong average of 4.7/5 across 49 reviews, which is a reasonable signal of consistency for a healthcare provider.
To move forward with W Optics Compass One, WhatsApp is the most efficient channel: describe the problem, share a photo if applicable, and mention your location. KakiList doesn't charge either party, so the quote you receive is the quote the provider actually offers.
Services Offered
Is W Optics Compass One legit?
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Verified by KakiListWe cross-check listed businesses against Singapore's official ACRA registry before marking them as verified.
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4.7/5 from 49 Google reviewsGoogle reviews are harder to fake than testimonials on a provider's own website because each reviewer has an auditable Google account.
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Operating islandwideA provider listing specific coverage zones is more credible than a vague "all of Singapore" claim, because it implies real scheduling and logistics.
Google Reviews ⭐ 4.7 (49 reviews)
aloysius lim
★★★★★
Janet was very helpful with her service. Lost a screw on my glasses which she provided promptly with a new screw without any hesitation and declined any form of payment as well
Serenayue
★★★★★
Steven Loh of Compass One outlet has always been helpful with new purchase of spectacles for my whole family and recommending lenses for slowing down Myopia for my kids. Have brought my friends here as well. Good work keep it up!
Huiming Ee
★★★★★
There was no customer when I stepped in and the 2 female staff Jess and Janet served me. Friendly and professional service given, especially the optician Janet that helped to measure my eyesight. She is quite patient and meticulous. Overall a pleasant experience at W Optics.
Janna Ng
★★★★★
I am a regular customer at W Optics Compass One. I truly appreciate the professional vision care skills and excellent customer service provided by Mr Steven over the decade. Besides being patient and kind, Steven also has vast experience and skills in vision care service. He always go the extra mile to ensure that my vision lens is well made and my spectacle frame is well fitted and comfortable to wear. I am very confident in Steve's ability and he is the person to go to for my vision care needs. I truly value Steven's hard work and dedication to my vision care over the years and thank him for always providing exceptional service to me.
Jaimes Tan
★☆☆☆☆
Subject: Complaint Regarding Poor Service at W Optics, Compass One I am writing to express my dissatisfaction with the service I received at W Optics, Compass One, on January 31, 2025. I was assisted by an employee named Steve regarding the replacement of my broken SwissFlex frame. Steve initially assured me that the replacement could be done. However, after I made the payment, he informed me that the frame needed to be sent back to the factory for replacement, which would take a few days. This was unexpected and disappointing, as I had assumed the replacement could be done on-site. Since I urgently needed my prescription glasses, I inquired about getting a simple single-vision lens with a new frame instead. Steve assured me that, despite the Chinese New Year period, he would try to arrange express service, and the new glasses should be ready by February 3 or 4. He also promised to inform me once they were ready. Unfortunately, I did not receive any updates or calls from him by February 4. When I contacted the store myself, I was shocked to learn that they did not even have my record in their system. This experience has been extremely frustrating and disappointing, especially given the urgency of my need for prescription glasses. I would appreciate it if you could look into this matter promptly and provide a resolution. Thank you for your attention. I look forward to your swift response.
W Optics Compass One vs other providers in Singapore
Side-by-side with the next three highest-rated eye care providers on KakiList, so you can see how W Optics Compass One stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| W Optics Compass One (this page) | ⭐ 4.7 | 49 | — | ✓ |
| Owndays Plaza Singapura | ⭐ 5.0 | 7939 | — | ✓ |
| Owndays Optical Singapore | ⭐ 5.0 | 2092 | — | ✓ |
| Eyecon Optical | ⭐ 5.0 | 1354 | — | ✓ |
Frequently Asked Questions
How do I contact W Optics Compass One?›
Use the contact details listed on this page to reach W Optics Compass One. When a phone number or website is provided, those are the quickest ways to get in touch and confirm availability.
Which areas in Singapore does W Optics Compass One serve?›
W Optics Compass One provides islandwide coverage, which means they accept jobs across all regions of Singapore — HDB, condo, and landed properties included. Always confirm travel charges upfront if your location is far from their usual base.
How much does W Optics Compass One charge?›
Pricing depends on the scope of the job, property type, and urgency. W Optics Compass One will quote after understanding what's needed — usually via a short WhatsApp or phone conversation. Always ask whether the quote includes materials, transport, and GST so you can compare providers on equal terms.
Is W Optics Compass One a verified business?›
Yes — W Optics Compass One is verified by KakiList. We check each listed business against public Singapore business records before it appears as verified on the site.
How quickly can W Optics Compass One start a job?›
Response and booking timelines depend on current demand and job complexity. For urgent work, call rather than email — it's the fastest way to get a confirmation and a time slot.