1.Alpha Employment Agency ✓ ACRA Verified
About 1.Alpha Employment Agency
About 1.Alpha Employment Agency
1.Alpha Employment Agency is a domestic helper placement agency operating islandwide from its office at 170 Upper Bukit Timah Road. The listing is KakiList-verified and ACRA-registered. It holds a 4.9/5 rating across 71 Google reviews, a moderately robust sample that suggests consistent client satisfaction. No MOM Employment Agency (EA) Licence number appears in the current listing data, which prospective clients should verify directly with the agency and cross-check on MOM's online EA directory before proceeding.
When enquiring, confirm whether you need a new-hire helper or a transfer helper, as placement fees differ significantly — new hires typically run S$1,500–3,500 and transfers S$500–1,500. Clarify the helper's source country (Indonesia, Philippines, Myanmar, or Sri Lanka), monthly salary range (S$550–800 depending on nationality and experience), and what is bundled into the placement fee: mandatory FDW insurance, Settling-In Programme, medical examination, and Work Permit application. Ask about the monthly MOM levy — S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm the replacement guarantee window and what voids it.
To take the next step, reach out to 1.Alpha Employment Agency via WhatsApp, phone, or the enquiry form to confirm their MOM EA Licence number, discuss source-country preferences, and request a full written breakdown of placement fees and ongoing costs before committing.
Services Offered
Is 1.Alpha Employment Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.9/5 from 71 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.9 (71 reviews)
Lee XuQi
★★★★★
1-Alpha was exceptional and v prompt in getting back to us with many profiles that fit our requirements. We were especially impressed by staff Moon who went above and beyond- being present on weekends to understand our case and being v responsible. Although we had to eventually go with another agency due to our own time constraint, we would not hesitate in recommending 1-Alpha and especially Moon to anybody requiring a helper. This staff changed our perception of helper agency- given the bad experience we had with another agency. Highly recommend
Lee William
★★★★★
I am extremely pleased with Angie’s service and will continue to recommend her to others. The candidates she shortlisted were well-suited to my grandparents’ needs, and I truly appreciated the extra effort she took to suggest individuals she believed would be a good fit. She has been consistently helpful and prompt in addressing my queries throughout the process. I will definitely recommend Alpha Employment Agency to my family and friends.
LILIAN LEE
★★★★★
Had a great experience with 1.Alpha Employment Agency! 👏 Angie is very responsive and helpful throughout the process, from application to post-placement support. They matched a helper who fits our family's dynamics perfectly. Highly recommend! 👍🏼
Jake Chia
★★★★★
Good experience with the agency. The helper that we hired is good and Angie whom we liaise with is very helpful. She helps to follow up after a couple of months to check on how's the helper and help to give feedback to helper through help of translator. Will recommend the agency!
Jevyn Ong
★★★★★
We are extremely happy with the service provided by Angie - we have recommended and will continue to recommend her to others. We found her shortlisted candidates to be catered to our needs and also appreciated the extra effort she put in to recommend candidates that she believed would be a good fit for us. She has been helpful and prompt in answering our queries throughout and after the process
1.Alpha Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how 1.Alpha Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| 1.Alpha Employment Agency (this page) | ⭐ 4.9 | 71 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does 1.Alpha Employment Agency charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500, while a transfer helper (already in Singapore on a valid Work Permit) usually costs S$500–1,500 in agency fees. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households with a child under 16, an elderly member aged 67+, or a person with disability). Confirm what is bundled into the placement fee versus billed separately — mandatory FDW insurance (approximately S$300–600 per year), Settling-In Programme, medical examination, and Work Permit application costs can be included or added on. Get a full written cost breakdown before paying any deposit. See the full maid agency cost guide for Singapore →
Is 1.Alpha Employment Agency MOM-licensed?›
Every legitimate maid agency must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number is recorded in the current listing data, so prospective clients should request it directly from 1.Alpha Employment Agency and verify it on MOM's portal before paying any deposit. The EA Grading system runs from A+ to C; agencies rated A+ or A have stronger compliance records and better complaint-handling histories. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does 1.Alpha Employment Agency offer?›
Standard replacement guarantees in the Singapore market typically cover six months from the helper's arrival date, with one or two free replacements included within that window. Ask 1.Alpha Employment Agency specifically what triggers a valid replacement (documented mismatch or performance issues) versus what voids it (change of mind or circumstances on the employer's side), and what the cost of any additional replacements beyond the included number would be. Also clarify the early-termination process outside the guarantee window. If the placement breaks down — whether the helper resigns, is repatriated, or the Work Permit is cancelled — the household is responsible for the repatriation flight, unused levy refund processing, and Work Permit cancellation paperwork. Understanding these costs upfront avoids surprises if a placement does not work out.