About 1st Class Maids & Employment Agency
1st Class Maids & Employment Agency is a maid agency serving households islandwide from its office at Blk 66 Kallang Bahru. It is KakiList-verified and holds a 4.9/5 rating across 318 Google reviews, which is a robust sample. No ACRA registration has been confirmed in the data provided, and no MOM Employment Agency (EA) Licence appears on file — prospective clients should verify the agency's licensed status directly on MOM's online EA directory before proceeding.
When engaging a maid agency, the key steps are: confirm the EA Licence number and EA Grading (A+ to C) on MOM's public directory; clarify whether you are seeking a new-hire helper or a transfer helper, as placement fees differ (typically S$1,500–3,500 for new hires, S$500–1,500 for transfers); discuss source-country preferences (Indonesia, Philippines, Myanmar, or Sri Lanka); and confirm what is bundled into the package — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Monthly costs after placement include the helper's salary (typically S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability).
To get started, reach out via WhatsApp, phone, or the online form to discuss your household profile, preferred source country, and timeline, then request a written breakdown of all fees before signing any agreement.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Here is the English translation: It was such a big opportunity for me to be accepted into the 1-Alliance agency. Their process was very fast, and they really take good care of their applicants. They helped me find an employer and did not abandon me until I arrived in Singapore. All the staff in the office are very kind. Everything was explained clearly and properly. I hope you continue to help many more Domestic Helpers.
To 1-Alliance employment agency is the best agency ,to Ma'am Karen and sir Henry thank you for helping me to find a job and employer ,thank you for the nice accommodation, nice place to sleep ,nice food to eat .thank you for teaching me how to do house work . I hope and pray that you can help more and more people to change not just their own life but the future of their love ones and all their dependents. May God bless your agency and all who make it happen, your helping hands are truly the key to a meaningful life with a purpose in every way. A warm thank you from the bottom of my heart.
Had a wonderful experience with Karen’s maid agency. Karen helped me source two helpers, and both have been beyond satisfactory. The entire process was smooth, and Karen was always very prompt, professional, and attentive. Truly appreciate the excellent service and support. Highly recommend to anyone looking for a reliable and trustworthy agency.
To 1 alliance first of all thank you sir henry and ma'am Karen for helping me find an employer and get a job here in Singapore, a great opportunity for me to be part of your company, I'm the one of those who helped me to get a job. You always listen to my questions and needs. Thank you for the clean accommodation, delicious food and a comfortable bed. I hope there are many more helpful people like me. Again thank you very much sir henry, ma'am Karen and everyone who works at the company's of 1 alliance godbless all !♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️
Thank you ma'am karen and sir Henry For helping me find employer , thank you also for nice place to sleep nice food to eat . Thank you very much for teaching us. 🥰🥰the 1-Alliance employment agency is the best agency.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how 1st Class Maids & Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| 1st Class Maids & Employment Agency (this page) | ⭐ 4.9 | 318 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. Confirm exactly what is bundled — mandatory FDW insurance (roughly S$300–600 per year), the MOM Settling-In Programme, pre-deployment medical examination, and Work Permit application — versus what appears as a separate line item. Ongoing monthly costs sit on top of the placement fee: the helper's salary (S$550–800 depending on nationality and experience) plus the MOM levy of S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability. Get the full cost breakdown in writing before signing. See the full maid agency cost guide for Singapore →
Every legitimate maid agency must hold a MOM Employment Agency (EA) Licence, verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; A+ and A signal stronger compliance and complaint-handling records. No MOM EA Licence appears in the data currently held by KakiList for 1st Class Maids & Employment Agency. Before paying any deposit, search the agency's name on the MOM EA directory to confirm its licensed status. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance.
A standard replacement window at most Singapore agencies runs approximately six months from the helper's arrival date. Confirm how many replacements are included within that window, what circumstances void the guarantee (for example, documented mismatch versus change of mind), and the cost of any additional replacements beyond the covered quota. Also clarify the early-termination process. If a placement breaks down outside the guarantee window, the household is responsible for the repatriation flight, unused levy refund coordination, and Work Permit cancellation paperwork. Understanding these costs upfront helps you compare agencies accurately. Ask for the replacement and refund terms in writing before committing.
If 1st Class Maids & Employment Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.