1st Synergy Employment Pte Ltd ✓ ACRA Verified

Placement fees vary depending on whether you are hiring a new helper or a transfer helper. New-hire placements in Singapore typically run S$1,500–3,500; transfer helpers (already in Singapore on an existing Work Permit) are usually S$500–1,500. 1st Synergy Employment Pte Ltd's specific fees are not published, so request a written breakdown before committing. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm whether mandatory FDW insurance (~S$300–600 per year), the Settling-In Programme, the pre-employment medical exam, and Work Permit application fees are bundled or charged separately. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence — and this is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, all contracts, and invoices. EA Grading runs from A+ to C; agencies graded A+ or A have stronger compliance and complaint-handling records. At the time of this listing, no MOM EA Licence has been confirmed for 1st Synergy Employment Pte Ltd in the available data. Hiring through an unlicensed agent is illegal under Singapore law, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the licence number directly on the MOM EA directory before paying any deposit. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

A standard replacement guarantee typically covers a window of around six months from the helper's arrival date, with one or two replacements included at no additional charge. What voids the guarantee matters — a documented mismatch in skills or temperament is generally covered, whereas a change of mind by the employer may not be. Additional replacements beyond the covered number usually incur a fee. Also clarify the early-termination process: if a placement breaks down outside the guarantee window, the household is responsible for the helper's repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund process. These costs can be significant, so understanding them upfront is important. 1st Synergy Employment Pte Ltd's specific replacement policy is not available in the current listing — contact the agency directly to get the full terms in writing before signing any agreement.