I agreed with Jessie, this agency the lady was nice, but husband name Patrick only listened one sided story, and help helper without listening to employer side. Plus he was super rude on the phone with my husband, and straight away assume is our fault just becuase my helper call him and tell him her part of story. I have cctv recorded of her talking to Patrick and they still lied to me that my helper did not contact them but my helper was on speaker so it was Patrick that advice her, and shortly after the call, she run out of house. So is this fair and honesty?
I would highly recommend 1st Synergy Employment for those that are looking for domestic helper. They are very transparent on their charges and they also provide proper training to the helper which is total9ly different from other agencies that I had engaged helpers from previously. Not only that, they still render their kind assistance to me even though the helper that I had hired from them has been working with me for the past 3 years.
Had a horrible experience with 1st synergy employment agency. People please do not engage this agency located at 170 Upper Bukit Timah Road. I was liaising with Patrick Ng whom I believe is the owner of the agency. Their services were poor. If you encounter any issues with the domestic helpers, the agency will take the sides of the helpers. Poor and rude after-sales service by Patrick Ng. If can I will give 0 star to this company!
Good service and customer oriented. Understand what we need, and able to find a maid that meet our expectations. Ms. May is very friendly, professional and provides a lot of guidance and advice. Will definitely recommended 1st synergy to family and friends
Bad employment agency!!