21st Century Employment Pte Ltd ✓ ACRA Verified

Vanessa Zhang ★★★★★

3 years ago

Cecilia has been very helpful throughout the whole process of our helper’s transfer last year, taking us through the paperwork for my helper’s trip home plus her transfer to our family, including navigating all the covid regulations. Recently my helper also had to urgently fly back to Philippines due to family emergency, and Cecilia helped us sort out the necessary documents so that my helper could fly back on the same day. So thankful for Cecilia.

Christina Meng ★☆☆☆☆

8 years ago

The worst agency we came accross so far. Total disappointment! Their attitude changed after we hired the helper from them. Very unprofessional to lie about their helper's profile. We didn't have high expectations on the helper but she can't even handle the basic houseworks assigned. And 1st time in my life we experienced the helper yelling at us, mistreat our child, hitting our dog and didn't return home for nights... Ended up need to engage another part time cleaner just to assist her... Agency showed very poor attitude and no interest to resolve the case. What a disaster...

Louise Lee ★☆☆☆☆

6 years ago

Received my maid's renewal permit, then call me to ask why i never renew her permit. For f sake. I pay u to renew permit and apply home leave. Not for u to call me and accuse me of not renewing her wp. U r the agent, I'm not ur staff, why is it my job to renew permit???? Like to push responsibility to other people when ur self cannot do the job. Say so many applications. What kind of excuse is that?

Roshan Lalmalani ★☆☆☆☆

9 years ago

Extremely unprofessional . Very quick to correspond before fees were paid but once everything was paid and issues cropped up, we had to make multiple phone calls and even after that the issues were not resolved. Also the information about our helper were different from reality Not what i had expected considering how good they were initially. Feel free to contact me if you need me to elaborate.

connie tan ★★★★☆

2 years ago

With agency for 22 yrs. Found staff very helpful. Previously Rohani, then Cecilia No worries with all docs n arrangements