4R Employment Agency ✓ ACRA Verified
About 4R Employment Agency
About 4R Employment Agency
4R Employment Agency is a domestic help provider specialising in maid agency services, operating islandwide from its office at 170 Upper Bukit Timah Road. It is verified by KakiList, meaning operating details and contact channels have been confirmed. It holds a 4.7/5 rating across 58 Google reviews, a moderate sample that suggests consistent client satisfaction, though no ACRA registration or MOM Employment Agency (EA) Licence could be confirmed from the information provided.
Families enquiring about a foreign domestic worker placement should ask about the full cost picture upfront: the placement fee for a new hire typically runs S$1,500–3,500, or less for a transfer helper; the helper's monthly salary varies by nationality and experience (commonly S$550–800); and the MOM monthly levy is S$300 at the standard rate, or S$60 at the concessionary rate for households with a child under 16, an elderly member aged 67 or above, or a person with a disability. Confirm what is bundled into the agency fee — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Source-country options (Indonesia, Philippines, Myanmar, Sri Lanka) affect salary expectations and availability. Ask about the replacement guarantee window and what triggers a replacement at no extra charge.
To get started, reach 4R Employment Agency by phone or through the enquiry form, and before paying any deposit, verify their MOM EA Licence number on MOM's online EA directory. Listing data is incomplete — contact 4R Employment Agency directly to confirm details.
Services Offered
Is 4R Employment Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.7/5 from 58 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.7 (58 reviews)
Hui En Soon
★☆☆☆☆
I am extremely disappointed with the quality of helpers and overall experience with this agency. I experienced the following over a short span of two months: Dec to Feb. The first helper provided had very poor basic English and communication skills and showed a poor working attitude. She frequently feigned illness, claimed her hands were itchy and said she was unable to do housework, and repeatedly mentioned that she wanted to return to Myanmar. She created constant drama, cried almost every day, and even used her phone while assisting an elderly person, which is completely unacceptable. The second helper was a replacement and it was introduced by the agency, and I had to pay all service fees, insurance, and placement loan again. On the first day of arrival, she said she was homesick and wanted to go back to Myanmar, which was never disclosed during the interview process. Her working attitude was terrible and posed serious safety concerns — she left a puddle of water on the floor at night (dangerous for anyone, especially the elderly) and opened the gate wide just to take a phone call, compromising household security. Overall, the quality control of helpers at this agency is very poor. New helpers appear to have zero knowledge of basic household chores and everything must be taught from scratch by the employer. Meanwhile, so-called “experienced” helpers are allowed to pick employers and make excuses to leave, with the financial burden placed entirely on the employer each time. I strongly urge others to think carefully before engaging this agency, as the costs are high and the risk is entirely borne by the employer.
Juay Chuan Tan
★★★★★
I was referred to A4 Employment Agency by my daughter who got a good caregiver for my granddaughter from them. Maureen helped me source 2 caregivers for my elderly father. Both caregivers have been with us for 3 months now and we are really thankfully that the new helpers turn out better that our expectation. A4 although not a big Agency has good customer service and they make an effort to source and screen helpers that match our needs and requirements. I am comfortable to recommend this particular Agency for any domestic helper needs.
S
★★★★★
I had some really poor experiences with helper agency’s in Singapore. Most seem to have no interest in client needs only interested in making maximum profits. This is not the experience I had with A4 Ms Maureen, whose services I stumbled upon by chance. She is extremely helpful educated me on requirements and legalities as well as sound and practical advices. She took her time over 3 months of communication to find the correct helper for our family. She worked to our timeline and that was very important with a new baby on the way. She found us the perfect helper for our needs and has always been prompt and supportive of any queries we have had about the process. I’d be extremely confident that any issues that could arise would be diligently resolved by Maureen and her team. Couldn’t recommend highly enough.
HC Tan
★★★★★
Had multiple bad experience with other agencies until we chance upon A4. Their services do not stop after they release the maid to us, they do call and check if the maid is doing fine and even offer to assist if we need help to explain things to the maid. They respond to our queries and messages swiftly when we have any questions, always patience and well mannered. Highly recommend them to all my friends who needs a helper!
Chan Szehuey
★★★★★
I'm thankful to meet Ms Teo who is very friendly, experienced and very patience in explaining the procedures and very meticulous in assisting me in choosing the suitable helper for my family. Through her, I also learn new scheme implemented by MOM- Advanced placement scheme (APS), which expedite my process of getting a new helper as soon as within a week! Till now, I'm very pleased with the service and followup service provided by Ms Teo. Very happy with my current helper who has definitely help to lighten up most of my load at home. 😊 thank you! Will recommend this agency to others if there is a need.
4R Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how 4R Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| 4R Employment Agency (this page) | ⭐ 4.7 | 58 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does 4R Employment Agency charge?›
The placement fee for a new-hire foreign domestic worker through a maid agency typically runs S$1,500–3,500; a transfer helper (already in Singapore) usually costs less, in the range of S$500–1,500. On top of the agency fee, you will pay the helper's monthly salary — commonly S$550–800 depending on nationality and experience — plus the MOM monthly levy of S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with a disability. Confirm exactly what is bundled into the agency fee before signing. Mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application are sometimes included and sometimes charged separately. Get a written itemised quote so there are no surprises. See the full maid agency cost guide for Singapore →
Is 4R Employment Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence could be confirmed from the information currently held on 4R Employment Agency's KakiList listing — contact the agency directly to request their licence number and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance records and better complaint-handling histories. Engaging an unlicensed agent is illegal, leaves you with no legal recourse if the helper absconds or the agency closes, and can void your FDW insurance policy. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does 4R Employment Agency offer?›
A standard replacement guarantee from a maid agency typically covers six months from the helper's arrival date, with one or two free replacements for documented mismatches such as skills not matching the agreed scope of work or compatibility issues. Circumstances that may void the guarantee — for example, if the employer changes the agreed work scope or the helper is dismissed without cause — should be set out clearly in the contract. Confirm the number of free replacements included, the process for raising a replacement request, and how long finding a suitable candidate typically takes. Also clarify the early-termination process: if the placement breaks down outside the guarantee window, the household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any levy already paid for the month. Get all replacement and refund terms in writing before signing the placement agreement.