A1 Employment Agency Pte Ltd ✓ ACRA Verified
About A1 Employment Agency Pte Ltd
About A1 Employment Agency Pte Ltd
A1 Employment Agency Pte Ltd is a domestic helper placement agency operating islandwide from its Orchard Road office at Far East Shopping Centre. It is KakiList-verified and ACRA-registered, and holds a 4.2/5 rating across 51 Google reviews — a moderate sample that provides a reasonable directional signal. No MOM Employment Agency (EA) Licence number is listed in the provider data, which households should verify directly before engaging.
When you enquire, confirm whether you need a new-hire helper or a transfer helper, as placement fees and lead times differ considerably. New hires typically require 4–8 weeks for Work Permit processing, the Settling-In Programme, and source-country coordination; transfer helpers already in Singapore can be deployed more quickly. Discuss source-country options (Indonesia, Philippines, Myanmar, Sri Lanka), the helper's experience profile, and the monthly MOM levy applicable to your household — S$300 standard, or the concessionary S$60 if you have a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what is bundled into the placement fee — mandatory FDW insurance, medical examination, and Work Permit application — versus what is billed separately, and ask about the replacement guarantee window and what conditions void it.
To take the next step, contact A1 Employment Agency Pte Ltd by phone or through the enquiry form on KakiList, and ask for a written breakdown of all fees — placement fee, helper salary, monthly levy, and insurance — before paying any deposit.
Services Offered
Is A1 Employment Agency Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.2/5 from 51 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.2 (51 reviews)
Magdaline Yeo
★★★★★
Christine was the consultant who assisted me in sourcing a new domestic helper from the Philippines, and I am truly grateful for her professionalism and dedication throughout the process. What I appreciated most was that she took the time to understand my household’s specific needs and expectations. Rather than overwhelming me with numerous profiles, she thoughtfully shortlisted candidates whose experience and strengths closely matched what I was looking for. The profiles she forwarded were highly aligned with my requirements, which made the selection process focused and efficient. Christine’s years of experience were evident in her keen intuition — she seemed to understand not just the technical criteria, but also the personality fit that would work best for my family’s dynamics. That insight made a meaningful difference. We were able to secure our helper within a short timeframe, and the entire process was handled smoothly and responsively. Our helper has been with us for about two weeks now, and so far, everything has been going well. Overall, Christine was efficient, attentive, and highly professional. I would not hesitate to recommend her services to anyone seeking a reliable and thoughtful agency consultant.
Audrey Ho
★★★★★
My experience at A1 Employment Agency was great, seamless and efficient. Mimi was very helpful and instrumental in turning a potentially stressful transition to a happy conclusion with a new addition to my family. She was very responsive and made sure to understand my needs well. Thank you very much! Highly recommended 👍🏻
Maslindah Fadzilah
★★★★★
Since 2023, I have collaborated with Junaidah (GEE) on foreign domestic worker–related matters, beginning during her tenure with her previous employer and continuing through her current role at A1 Employment. Throughout this period, GEE has demonstrated exceptional subject-matter expertise, empathy, and professionalism. She is also an outstanding advisor—offering clear, thoughtful, and well-reasoned guidance that consistently adds value. She is also highly effective in sourcing candidates who are capable and experienced in handling children with severe autism, ensuring that the individuals recommended are patient, skilled, and well-prepared for the demands of such care. Her judgment and reliability are why I continue to seek her counsel with full trust and confidence. Thank you Gee for always helping me in finding reliable resources for Almir. Much love - Maslindah & Almir❤️
Ocktavia Sari
★★★★★
I had a great experience with the sales manager at A1 agency, Gee, who helped me find a domestic helper (This was my first experience finding a domestic helper here in Singapore). She was very patient, professional, and took the time to understand my family’s needs. The whole process was smooth and efficient, and she recommended a helper who matches our household perfectly. I really appreciate her clear communication and support throughout. Highly recommend their service!
JK favs
★★★★★
Whether you are the prospect employer, current employer or helper, I fully recommend the services of A1 Employment Agency, and particularly Ms Gee. Ms Gee is very responsive and communicates clearly and respectfully with all parties. I have had experiences with many agencies and A1 comes out resoundingly on top by a very wide margin. Thank you Ms Gee, from the bottom of my heart for taking such good care of my helper and handling the usual circumstances of her transfer with competence and efficiency. You knew exactly what to do and met all the requirements with aplomb. God bless you! Janice Kang.
A1 Employment Agency Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how A1 Employment Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| A1 Employment Agency Pte Ltd (this page) | ⭐ 4.2 | 51 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does A1 Employment Agency Pte Ltd charge?›
Placement fees at maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or the concessionary S$60 if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the quoted fee — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, medical examination, and Work Permit application — versus what is invoiced separately. Get a full written cost breakdown before paying any deposit. See the full maid agency cost guide for Singapore →
Is A1 Employment Agency Pte Ltd MOM-licensed?›
Every legitimate maid agency must hold a MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and all invoices. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling records. No EA Licence number appears in the current listing data for A1 Employment Agency Pte Ltd. Before paying any deposit, search MOM's EA directory to confirm the licence is current and note the EA Grade. Engaging an unlicensed agent is illegal, leaves you with no recourse if a helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does A1 Employment Agency Pte Ltd offer?›
A standard replacement guarantee at Singapore maid agencies covers a window of approximately six months from the helper's arrival date and typically includes one or two replacements at no additional charge. Ask specifically what voids the guarantee — documented mismatch with household duties is usually covered, whereas a change of mind after a short period may not be. Also clarify the early-termination process outside the guarantee window. If the placement breaks down after the guarantee expires, the household bears the cost of the repatriation flight, unused MOM levy refund, and Work Permit cancellation paperwork. Understanding these costs upfront avoids surprises later. Ask A1 Employment Agency Pte Ltd to spell out the replacement terms, the number of replacements included, and the early-termination costs in writing before signing any contract.