AA Celest Employment ✓ ACRA Verified
About AA Celest Employment
About AA Celest Employment
AA Celest Employment is a maid agency based at Rivervale Drive in Sengkang, offering foreign domestic worker placement services islandwide. It holds a KakiList verification and carries a 4.9/5 rating across 77 Google reviews, a moderately robust sample that suggests consistent client satisfaction. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data, which prospective clients should verify directly before engaging the agency.
When approaching AA Celest Employment, expect to discuss whether you need a new-hire helper or a transfer helper — the latter typically costs less in placement fees. Key details to clarify upfront include the monthly salary range (generally S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or the concessionary S$60 if your household has a child under 16, an elderly member aged 67 or above, or a person with disability), what is bundled into the package (mandatory FDW insurance, medical examination, Settling-In Programme, Work Permit application) versus what is billed separately, and the replacement guarantee window and conditions.
Contact AA Celest Employment by phone or through the enquiry form on their listing to confirm current availability, placement fees, and source-country options before proceeding.
Services Offered
Is AA Celest Employment legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.9/5 from 77 Google reviewsModerate sample size — rating is a reasonable indicator of client satisfaction.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.9 (77 reviews)
simin yo
★★★★★
We had a very positive experience with AA Celest Employment, especially thanks to Francisca. She was patient, responsive, and always quick with follow-ups. Unlike other agencies that we went to, what we liked about AA Celest was that Francisca did not try to push whatever helpers they have available to us. She took the time to understand our needs and successfully matched us with a suitable helper, particularly one with experience handling our pets, which was very important to us. Francisca also provided strong support to us as employers, ensuring a proper handover and keeping us updated in a timely manner throughout the process. Even after placement, the after-service support has been excellent. We truly appreciate her professionalism and dedication, and highly recommend this agency.
K W
★★★★★
I strongly recommend Francisca from this agency. Despite not able to engage a helper through their agency (due to supply issue), I had a very positive experience with the company under Francisca’s care. She was patient, responsive, and always quick with follow-ups. She will take the time to understand your needs and criteria before matching you with a suitable profile. In addition, she will typically do a first round interview first so as not to waste your time if the profile is not suitable. She also did not try to push whatever helpers they have available to me. Once again, I truly appreciate her professionalism and dedication despite not able to engage a helper through her.
Elizabeth Ch
★★★★★
AA Celest Employment was able to efficiently solve my urgent need for a helper. Special mention to staff Ms Francisca Wong, who was genuinely helpful in addressing my desperate search for a helper. Ms Wong was very patient and meticulous in explaining the step by step process to someone who had no prior experience of hiring a helper. She made the entire experience a swift and seamless one. Ms Wong was also constantly contactable and replied all my queries promptly. Appreciate all your efforts, thank you!
Xyn c
★★★★★
This review is long overdue. Even though I didn’t end up getting a helper through this agency, I was in contact with Franz. Due to urgent circumstances, I truly regret not sticking with her. She helped me navigate my needs without limiting my requirements and provided thoughtful holding responses to manage potential employer expectations. These are exactly the qualities that make a good agent professional, patient, and genuinely caring. If Franz is serving you, trust her! You’re in excellent hands!
ganrong
★★★★★
-4 Feb 2026- Helper is with me for 6 months, Franz will make it a point to check in with us and helper on how both parties are coping. Franz also advised on 6ME for helper. Thumbs up to Franz 🤗 -18 Sep 2025- Helper is with me for 6 weeks now and so far so good. Franz is really fantastic and she kept us updated from starting to ending of the process and also very prompt to reply our messages and questions even during outside office hours. She also processed the paper work quickly too. I will definitely approach Franz for help again if my other family members need a helper. -5 Aug 2025- Helper handed over from Franz to me -29 July 2025- Helper arrived in Singapore -26 Jun 2025- Deposit made to confirm the helper -25 Jun 2025- Interviewed Helper number 5 -24 Jun 2025- Helper Number 5 Bio Data received from Franz and I was keen -10 Jun 2025- Approached AA Celest for an Indonesian Helper and Franz diligently sent 4 helpers' Bio Data between 10 June and 16 June. I was keen in helper number 4 but she was quickly snapped up by another client on the same or next day.
AA Celest Employment vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how AA Celest Employment stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| AA Celest Employment (this page) | ⭐ 4.9 | 77 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does AA Celest Employment charge?›
Placement fees vary depending on whether you are hiring a new helper or a transfer helper. New-hire placements typically run S$1,500–3,500; transfer helpers, who are already in Singapore and have completed their Settling-In Programme, usually cost less at S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households). Confirm what is bundled into the package — mandatory FDW insurance (~S$300–600/year), Work Permit application, medical examination, and the Settling-In Programme — versus what is charged separately. Get the full cost breakdown in writing before signing anything. See the full maid agency cost guide for Singapore →
Is AA Celest Employment MOM-licensed?›
Every legitimate maid agency must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C — higher grades indicate stronger compliance and complaint-handling track records. No MOM EA Licence has been confirmed in AA Celest Employment's current listing data. Before paying any deposit, search for the agency on MOM's online EA directory to confirm its licensed status and grading. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does AA Celest Employment offer?›
A standard replacement guarantee typically covers a window of around six months from the helper's arrival date and includes one or more free replacements for documented mismatches — such as skills or conduct issues — rather than a simple change of mind. Clarify upfront how many replacements are included, what circumstances void the guarantee, and what the cost of additional replacements beyond the free allowance would be. Also confirm the early-termination process: if a placement breaks down outside the guarantee window, the household bears the costs of the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund. Understanding these terms before signing helps avoid unexpected costs later. Contact AA Celest Employment directly to obtain their current replacement policy and guarantee terms in writing.